Computer User Services Specialist I
Purpose
Purpose:
To advise and provide consultation to computer users on various skill levels regarding the
effective use of computer resources. Responsible for providing routine information to faculty,
staff, students, and various other groups regarding computers and their usage.
Essential Functions
Function 1:
Ordering, installation, and testing of hardware and software
50 % Time
Function 2:
Provide faculty, staff and students with computer services, various software and technological
resources as well troubleshooting issued with the same.
25 % Time
Function 3:
Tracking and maintaining inventory of software and hardware assigned to faculty, staff, and
student areas., including Smart Hospital
15 % Time
Function 4:
Back-up person for 5 computer labs within Nursing department
5 % Time
Function 5:
Other duties as assigned
5 % Time
Marginal/Incidental Functions
Marginal/Incidental Functions:
Other related functions as assigned.
Qualifications
Required Qualifications:
Three years of course work (including at least two programming courses) towards degree in
computer-related field. Two years of practical work experience in a computer related field.
Knowledge of and/or experience with a wide variety of computer hardware including mainframe
and microcomputer systems. Accuracy is required in application of programming techniques.
Specific job requirements or physical location of some positions allocated to this classification,
may render the position security sensitive, and thereby subject to the provisions of Section
51.215 Texas Education Code.
Preferred Qualifications:
Experience working with Microsoft Office.