POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Student Services Assistant II
Non-Exempt
CATEGORY:
GRADE:
Classified
C
JOB SUMMARY: Provide non-routine academic/counseling information to students, along with
assessment and referral support services. Primarily provide services to the student with
disabilities.
ESSENTIAL FUNCTIONS:
1. Provide information, including class note taking/testing, sign language,
reading and translation services, routine testing and admission
information and counseling referral services.
YEARLY
PERCENT OF
TIME
60%
2. Perform routine assessment of student’s academic and support
services needs; monitor student’s academic and/or learning activity
progress; advise student of deficiencies and help establish corrective
plan for completion.
15%
3. Answer phones, schedule appointments, greet students, respond to
questions and refer students to other college offices and/or support
services; distribute informational materials to faculty, staff, students,
etc.
15%
4. Record, track and maintain related student records, logs and
database(s); prepare forms and reports, as required; may assist with
preparation of statistical data for grants.
5%
5. Other duties as assigned.
5%
REPORTING RELATIONSHIP: Assistant Director, Center for Students with Disabilities
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s degree
EXPERIENCE: Two (2) years experience.
SPECIAL SKILLS AND ABILITIES:
1. Skills/Abilities: Good communication skills both oral and written; strong
interpersonal and organizational skills.
2. Equipment Used: Personal Computer, fax, telephone, copier, and other equipment
associated with an office environment.
Effective: 9/1/02
Revised: 7/18/12
Page 1 of 4
3. Software Used: A variety of word-processing, spreadsheet, database, e-mail, and
presentation software.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to sit; use
hands to handle or feel; reach with hands and arms and talk or hear. The employee is
occasionally required to stand; walk; climb or balance and taste or smell. The employee
must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this
job include close vision, distance vision, color vision, peripheral vision, depth perception
and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, counseling, and/or influencing people are
important in achieving job objectives, causing action, understanding others, or changing
behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point
of view of others.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. The noise level
in the work environment is usually moderate.
Effective: 9/1/02
Revised: 7/18/12
Page 2 of 4
POSITION TITLE:
Student Services Assistant II
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
X
X
X
X
X
X
X
None
Amount of Time
Under 1/3
1/3 to 2/3
X
Over 2/3
X
X
X
X
None
X
X
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective: 9/1/02
Revised: 7/18/12
Amount of Time
Under 1/3
1/3 to 2/3
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
Required
X
X
X
X
X
X
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NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a
declaration of the total of the specific duties and responsibilities of any particular position.
Employee may be directed to perform job-related tasks other than those specifically present in this
description.
I certify that I have received a copy of this job description. I have read and understand the duties
and responsibilities of this position.
X
Employee Signature
Effective: 9/1/02
Revised: 7/18/12
Date
Page 4 of 4