Student Services Program Planning Annual Update
Department _______Financial Aid_________________________
Date ______12/14/15_____________
Goals and Recommendations from Program Plan
List the top five goals and recommendations from the last Program Plan and indicate whether they have been met
Goals / Recommendations from six-year plan
Implement an earlier and more automated
award process
• Determine and award packages
earlier. Past award periods began in
late July, early August.
• Further automate the awarding
process.
Create an “Employee Learning Outcome” and
appropriate assessment measurements that
are complimentary to the “Student Learning
Outcome” to use as a foundation for more
purposeful staff development and trainings.
Streamline processes where possible by
February 2014 in preparation for the 14-15
school year.
In
progress (in
clude
projected
timeline)
Source of
funding
Comments (include any modifications to goals
due to feedback, discussion and/or evaluation –
refer to data when possible)
•
•
December
2016
N/A
•
Ongoing
Unknown
•
•
Revised October 22, 2012
Goal Met
Using technology and Colleague Express
files are completed faster than
previously, finalizing the largest amount
of files sooner.
The Financial Aid Process Committee is
continuing work in efforts to review files
sooner, aiming for April in the 16-17 year.
Was done in
2013 but
continued
efforts
being made
to review
files earlier
This was a goal of the Enrollment Services
model. As we are in a time of great
turnover this will need to wait until the
coming year. We are also working on the
transition from Enrollment Services to
Financial Aid.
The Cal Grant Coordinator vacated the
position leaving a gap for knowledge and
a clear need for streamlining. Although
there is much to do still, the program is
much more efficient. For the next step of
efficiencies in this area it will require IT
help.
Financial Aid staff met with the Business
ARAI
ARAI training for all staff (July 30, 2013)
•
Colleague Access for Foundation Staff
Office to train on the ARAI screen. We
have since, and will continue to have a
large staff turnover and once Term Billing
is operational there will be a need for an
additional training.
Foundation staff was provided the access
to Colleague and the training needed to
utilize the data for scholarship
processing.
training
done, more
training to
do on Term
Billing
Done
New Goals and Recommendations Since Last Program Plan
List any new goals and recommendations identified by the department
Goal/Recommendation (include timeline)
Scholarship program
Cost
Varies
Serve as a resource for Foster Youth and
Veterans
Time
Convert Financial Aid Program Specialist
Positions to Advisor Positions
Time and funds
Revised October 22, 2012
Explanation/Evidence of Need
(indicate how this need was
assessed)
The scholarship program is in need
of modernization and use of
technology. We were slated to buy
a software but instead will spend
the time to research if this is
something we can build in house.
Financial Aid has never served
veterans and foster youth in a
visibly supportive capacity.
Beginning Spring 16 we will do
weekly office hours and have
personal contacts for the students
and staff.
With the change from Enrollment
Services back to Financial Aid, and
now the change of the Welcome
Center, Program Specialists are not
needed in the same way they once
Status (Comment on progress of
new goals/recommendations listed
in last annual update)
In progress. First meeting January
14, 2016.
In progress. Will begin Spring 16.
With one retirement in December
15, one Program Specialist is
becoming an Advisor.
Eventually I would like to make the
were. Financial Aid needs more
last Program Specialist position an
advisors to review complicated files Advisor position
and federal and state regulations
and less to answer phones and work
the counter.
SSLO/AUO Assessment Progress
In a sentence or two, describe where your department should be with ongoing assessment (what assessment you should have done in the last
year) and what was actually done. If any task was not completed, explain why.
To monitor the SSLO’s for FA students, the office tracks the progress of FAFSA applications submitted and information needed to complete the
application process by sending reminders to students until their file is complete and they are informed of the result of their request for aid.
The intent is to not leave any unfinished application for students enrolled at Cabrillo College or leave aid un awarded.
Fill out the Assessment Results section below.
SSLO/AUO Assessment Results
List SSLO/AUO assessments, dialogues, and priorities identified as a result of your assessment below.
Attach Departmental Assessment Analysis Forms completed in the last two semesters.
Core Competency, Program
SSLO/AUO Assessed
Students who apply for
Revised October 22, 2012
Date of meeting where
analysis / dialogue took
place. Example: Department
Meeting on 00/00/2012
Process Committee Meeting
Priorities identified for program as a result of assessment.
Progress is being made by students to complete the FAFSA. Staff suggest
financial aid will be able to
complete the application
process and meet deadlines.
Revised October 22, 2012
5/28/13
implementing an assessment of services provided as another form of
assessing processes.