Student Services Program Planning Annual Update
Department: Financial Aid & Scholarships (2 of 3)
Date: July 1, 2013
Goals and Recommendations from Program Plan
List the top five goals and recommendations from the last Program Plan and indicate whether they have been met
Goals / Recommendations from six-year plan
Implement an earlier and more automated
award process.
•
•
In
progress (in
clude
projected
timeline)
Determine award packages earlier.
Past award periods began in late July,
early August.
Further automate the awarding
process
Improve forms, instructions and documents
for students.
•
Provide details of all new regulations
for students so they will be aware of
them and understand how they are
impacted during their time at Cabrillo
and beyond since the regulations are
nationwide for all levels.
Strengthen support services to ensure
student learning
•
Create an “Employee Learning
Revised October 22, 2012
In progress.
Goal Met
(identify
source of
funding)
Comments (include any modifications to goals due to
feedback, discussion and/or evaluation – refer to data when
possible)
Done; still
room for
improvement.
• Express Files are completed faster than ever. These make
up the largest group of financial aid students.
• Streamlining Complex files for 13-14, was a goal and we are
making it happen for 13-14.
• The R2T4 program was reviewed and streamlined, getting
rid of shadow systems and paper processes, using only
Colleague to track and report.
Done;
always
room for
improvement.
Beginning 2013-14 we will now be able to finally send HTML
emails after many years of wanting to send that preferred
format. Email is the primary method of communication with
FA students.
We’ve had much staff turnover so waiting until that settles
somewhat and to have input of new staff as part of the
process. We continue to have Enrollment Service trainings to
Outcome” and appropriate
assessment measurements that are
complementary to the “Student
Learning Outcome” to use as a
foundation for more purposeful staff
development and trainings.
cross train staff for both areas in order to better serve
students.
New Goals and Recommendations Since Last Program Plan
List any new goals and recommendations identified by the department
Goal/Recommendation (include timeline)
Cost
Streamline processes where possible by
February 2014 in preparation for 14-15
school year.
Time
ARAI Training for all staff (July 30, 2013)
Time
Colleague access for Foundation staff
(ASAP)
Time
Revised October 22, 2012
Explanation/Evidence of Need
(indicate how this need was
assessed)
The Cal Grant and Work Study
procedures should be completely
done in Colleague; not shadow
systems.
Work with the Business Office to
train staff on how to understand the
ARAI Colleague screen to better
inform students of awards, refunds,
when aid will be available.
Provide the Foundation staff with
training and the ability to utilize
Colleague for scholarship
processing.
Status (Comment on progress of
new goals/recommendations listed
in last annual update)
Request has been submitted to IT;
Tootie Tzimbal will provide training
mid-fall in preparation for the next
round of scholarship awarding.
SSLO/AUO Assessment Progress
In a sentence or two, describe where your department should be with ongoing assessment (what assessment you should have done in the last
year) and what was actually done. If any task was not completed, explain why.
To monitor the SSLO’s for FA students, the office tracks the progress of FAFSA applications submitted and information needed to complete the
application process by sending reminders to students until their file is complete and they are informed of the result of their request for aid.
The intent is to not leave any unfinished application for students enrolled at Cabrillo College or leave aid un-awarded.
Fill out the Assessment Results section below.
SSLO/AUO Assessment Results
List SSLO/AUO assessments, dialogues, and priorities identified as a result of your assessment below.
Attach Departmental Assessment Analysis Forms completed in the last two semesters.
Core Competency, Program
SSLO/AUO Assessed
Students who apply for
financial aid will be able to
complete the application
process and meet deadlines.
Revised October 22, 2012
Date of meeting where
analysis / dialogue took
place. Example: Department
Meeting on 00/00/2012
Process Committee Meeting
on May 28, 2013.
Priorities identified for program as a result of assessment.
Progress is being made by students to complete the FAFSA. Staff suggest
implementing an assessment of services provided as another form of
assessing processes.