Fiscal Year: 2011-12
CollegeoftheRedwoods
ProgramReviewCommitteeSummary AsperitsMission,theProgramReviewCommitteereviewsAnnualandComprehensiveProgramReviewstoprovidethefoundationuponwhichthedistrict
develops,identifies,anddocumentsthedirectionoftheprioritizationofplanning.OurobjectiveistoprovideanevaluativeExecutiveSummaryofeach
program’sreviewforauthors,IntegratedPlanningCommittees,andtheDistrict.
ProgramReviewArea: IR
ProgramReviewAuthors:
Angelina Hill, Zach DeLoach
AreaManager:
Utpal Goswami
PerformanceIndicatorsforStudentServicesPrograms
ProgramAssessment
MeasurableGoalsandObjectives
Satisfactory
Unsatisfactory
NotApplicable
X
ConsistentSLOAssessment
X
ProgramResources
FTEStudentServicesFacultyandStaff
Personnel(Dollars)
Discretionary(Dollars)
AdditionalWorkforce(Dollars)
ProgramEfficiency/Productivity
X
X
X
N/A
FTESperDepartmentFTEFacultyandStaff
X
DepartmentCostperFTES
X
ProgramOutcomes‐threerequired
Evening/WeekendServicesOffered
On‐lineServicesOffered
NumberofApplicationsProcessed
StudentSatisfactionResults
StudentTermPersistence
CommitteeComments
Mostofthegoalsareinprogressandongoing
Nocurrentassessmentplaninplaceforadmin
services.PRCsuggestedusingtheProgram
InformationastheProgramOutcomes,whichcan
beassessed.
IRwillrecommendlookingatfaculty,staffand
locationsservedratherthanFTEs.
IRfeelsthattheirresponsibilitiesneedtobe
defined.Someareashavedatagatekeepersand
wouldnotnecessarilygothroughIR;therefore
requiringadeterminationofwhoowns
information.Communicationhasbegunonthisand
howtoassistareaswithreportingtheirdata.
StudentCourseRetention
StudentCoursePersistence
StudentTransfers
AverageCounselor/AdvisorLoad
NumberofGoalsMet
NumberofStudentsCompletingEducational
Plans
NumberofStudentsReceivingFinancialAid
TotalFinancialAidDollarsAwarded
DefaultRate
NumberofAuditFindings
RevenueGenerated
Other
Numberofrequests/ticketscompleted
Extendtowhichfacultyindicaterelyingon
IRwebsitefordata
Numberofcommittee’sserviced
ExtenttowhichstaffindicaterelyingonIR
websitefordata
PRC
X
X
X
X
Gooduseofcomments/surveytoinformthese
Gooduseofcomments/surveytoinformthese
Gooduseofcomments/surveytoinformthese
Useofsurvey,thisareawasappendices.
Kudos– (notdefinedinprogram,butrecognizedbythecommittee): Programinnovation– whileZachwas
interimdirector,hewenttofacultyworkshops,andworkedwithfacultyoneononetoclarifyandimprove
datareporting.Inclusionofdatainprogramreviewsandimprovedandmoreaccuratedatahasbeen
innovative.Thatwasthebeginningoftheshifttousingdatatoinform.Muchbettervisibility,now,havinga
director.Thisisabenchmarkprogramreview.