Fiscal Year: 2011-12
CollegeoftheRedwoods
ProgramReviewCommitteeSummary AsperitsMission,theProgramReviewCommitteereviewsAnnualandComprehensiveProgramReviewstoprovidethefoundationuponwhichthedistrict
develops,identifies,anddocumentsthedirectionoftheprioritizationofplanning.OurobjectiveistoprovideanevaluativeExecutiveSummaryofeach
program’sreviewforauthors,IntegratedPlanningCommittees,andtheDistrict.
ProgramReviewArea: Financial Aid
ProgramReviewAuthors:
Lynn Thiesen, Anna Duffy, Tracey Thomas, Tory Eagles, Marcia Williams
AreaManager:
Lynn Thiesen
PerformanceIndicatorsforStudentServicesPrograms
Satisfactory
ProgramAssessment
Unsatisfactory
NotApplicable
MeasurableGoalsandObjectives
X
ConsistentSLOAssessment
ProgramResources
FTEStudentServicesFacultyandStaff
X
X
Personnel(Dollars)
Discretionary(Dollars)
AdditionalWorkforce(Dollars)
ProgramEfficiency/Productivity
FTESperDepartmentFTEFacultyandStaff
DepartmentCostperFTES
ProgramOutcomes‐threerequired
Evening/WeekendServicesOffered
On‐lineServicesOffered
NumberofApplicationsProcessed
StudentSatisfactionResults
StudentTermPersistence
StudentCourseRetention
X
N/A
N/A
N/A
CommitteeComments
Goalsarebetterdefinedfurtherintothereview;
butbothgoalsaredeterminedtobe“notcomplete”
andshouldincludesomecomment.Goalsneedto
bemeasureable;includebenchmarknumberor
percentages(itisnotedthatallthisisincludedin
theirassessment)or“forgreaterdetail,see
assessment”
Goodcommunicationbetweengroups.
Commentswouldbehelpful
Gen.Fund&BFAP(categoricalfunding).Notnoted
whethersatisfactoryornot
GF&BFAP;Notnotedwhethersatisfactoryornot
Willbeaddressedbye‐formanddocimaging
StudentCoursePersistence
StudentTransfers
NumberofFAFSAapplicationsreceived
X
AverageCounselor/AdvisorLoad
X
NumberofGoalsMet
NumberofStudentsCompletingEducational
Plans
NumberofStudentsReceivingFinancialAid
TotalFinancialAidDollarsAwarded
2009DefaultRate
X
X
X
NumberofAuditFindings
RevenueGenerated
Other
#FAFSA
#BOGfeewaivers
Veteranscertificatesprocessed
Scholarshipsawarded ReturntoTitleIVcalculations(relatestohow
manyFArecipientsfailedorwithdrewfromall courses)
PRC
Innovation
Higher%thanothercomparableschools
Increasedstaffwouldallowquickerturn‐around
time
Addressedbyadditionofnewpositionforthis
purpose
Kudos– nonegativeauditfindings.
X
Suggestionsonhowtoaddressthisrequires
workingwithotherdepartments
Someindicatorsincludedstatistics,butnocommentonsatisfactoryornot.Isthisinformationonly?
Financialaidthefirstdepartmenttoprovideallformson‐linesostudentscouldaccessthemfromany
locationwithinternetaccess,whichreducedmailingcostsandstafftimeassociatedwithmailing.