Raven Whitehead angelflyray@gmail.com 334-520-7389 119 Lee Road 482 Phenix City, AL 36870 Objectives Seeking employment which will allow me to grow professionally, while being able to utilize my strong organizational, educational, and exceptional people skills. Education Smiths Station High School High School Advanced Diploma Experience Night Audit / Front Desk Clerk at The Magnuson Hotel Opelika [05/2014 --09/2016] ● Front office accounting records for accuracy and, on a daily basis, summarizes and compiles information for the hotel's financial records. Tracks room revenue, occupancy percentages, and other front office operating statistics. Prepared a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Posted room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office cashier. Barber at The Barber Shop [06/2013 – 05/2014] ● Barbers cut and style hair mostly for male clients. Some specialize in fitting hairpieces and offer facial shaving. Some are licensed to provide nail and skin care services, as well as hair coloring. Manager at IN2WIRELESS [04/2007 – 06/2009] ● Directed the company’s sales program advertising and promotions set goals assign sales territories. Hired and trained all employees and assisted customers with and problems questions and concerns. Tax Preparer / Office Assistant at Newsomes SBBS [10/2007 – 5/2009] ● Answered phones, prepared filing, reception, requisitions, set appointments for clients and prepared taxes for clients. Skills ● Able to train and motivate people to become efficient employees that are able to meet and exceed company goals. Experienced in making schedules as well as hiring and firing employees.· Excellent written and verbal communication skills. Confident, articulate, and professional speaking abilities (and experience), an empathic listener, persuasive speaker, as well as, amazing presentation and negotiation skills. ● Completed customer service training at AFNI INC. , TSYS, and IN2WIRELESS. Can efficiently use computer programs and process data entry.
