MIRACOSTA COLLEGE
CLASS TITLE:
COMMUNITY SERVICES AIDE
BASIC FUNCTION:
Under the direction of the Director, Community Services perform a variety of general clerical
duties related to operations of the Community Services programs and services.
REPRESENTATIVE DUTIES:
1.
Enter and update computer records such as tracking budget expenditures, entering
purchase and personnel requisitions, IntelliResponse entries, enter classes in schedule of
Community Service classes. (E)
2.
Work with Community Service instructors once hired to confirm dates of classes, return of
confirmation letters, input AV requests etc. (E)
3.
Complete daily deposit of cash and checks. (E)
4.
Follow up on event planning details for contract training, including instructor logistics,
MOUs, and invoicing. (E)
5.
Work with vendors to confirm and trouble shoot orders for goods and services.
6.
Make travel arrangements for department staff.
7.
Collect, compile, verify and record information for the preparation of reports and
summaries.
8.
Work with Director to create collateral materials for marketing classes, such as flyers,
postcard mailers and other advertisement materials.
9.
Post and maintain routine records, logs and files; sort and file materials alphabetically or
numerically. (E)
10.
Assemble, duplicate, package and distribute various marketing and informational
materials.
11.
Update department web pages.
12.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
Knowledge Of:
District organization, operations, policies and objectives.
Modern office practices, procedures and equipment.
Recordkeeping techniques.
Basic math.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/21/13
COMMUNITY SERVICES AIDE
2
Correct English usage, grammar, spelling, punctuation and vocabulary.
Interpersonal skills using tact, patience and courtesy.
Ability To:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Perform a variety of responsible specialized clerical duties related to registration of students in
Community Services classes, workshops, events and excursions and programs.
Understand and follow oral and written directions.
Operate office equipment including a computer terminal and a variety of software programs.
Receive cash and make change correctly.
Establish and maintain cooperative and effective working relationships with others.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and timelines.
Maintain records.
Plan and organize work.
Type at 45 words net per minute from clear copy.
Work confidentially with discretion.
Complete work with many interruptions.
Communicate effectively both orally and in writing.
Work as a member of a team.
Operate a vehicle observing legal and defensive driving practices.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education and experience equivalent to graduation from high school and one to two years of
generally related experience.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver license.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
N/A
CONTACTS:
Coworkers, students, faculty, other department personnel, and public.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 35 pounds or less; ability to work at computer, including
repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety
of locations on and off campus as needed to conduct district business
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/21/13
COMMUNITY SERVICES AIDE
3
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment. Subject to frequent interruptions by individuals in
person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion.
May work at any district location or authorized facility during day and/or evening hours with
occasional evenings, and/or weekends on an as-needed basis. Occasional local travel may be
requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
10/21/13