MIRACOSTA COLLEGE
CLASS TITLE:
STUDENT SERVICES SPECIALIST - TESTING
BASIC FUNCTION:
Under the direction of an assigned supervisor, plan, organize and implement programs designed
for students. Identifies and recommends recruitment sources to attract diverse students. Creates
marketing materials and gives presentations to parents and students. Initiates and maintains
positive relations with colleagues and community partners to effectively meet program goals.
DISTINGUISHING CHARACTERISTICS:
The position in the Testing department works under the direction of the Coordinator of Student
Success and Testing Services. Performs work related to the Student Success & Support
Program (SSSP). Works with orientation programs for new students. Creates and evaluates
follow-up services for at-risk students. Provides advisement information regarding assessment,
educational planning and career goals. Provides resources for students that offer support and
that promotes campus connection. Manages the scheduling of and provides work direction to
student advisors and success coaches.
REPRESENTATIVE DUTIES:
1.
Plan, organize and implement a variety of programs and activities to recruit, retain and
assist students. (E)
2.
Provide specialized information and advice to students and parents regarding
educational and career goals, high school academic progress, financial problems,
disabilities and other related issues. (E)
3.
Prepare statistical records and reports; develop and conduct studies and analyses to
identify need for new programs and services and evaluate the effectiveness of current
programs. May assist in assessment of student area outcomes in applicable programs.
(E)
4.
Develop and provide in-service programs and activities to promote instruction,
awareness, communication and personal and professional growth. (E)
5.
Refer students to campus departments or community organizations for assistance as
appropriate.
6.
Compose electronic and printed information in media such as websites, newsletters, and
flyers, publicizing programs and services. (E)
7.
Prepare and deliver oral presentations to various audiences including faculty, staff, and
community groups.
8.
Prepare and administer budgets for specific events as assigned; authorize expenditures
according to established guidelines. (E)
9.
Select, train and supervise student and temporary workers. Evaluate work performance
and provide consultation sessions to ensure professional and personal growth. Identify
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/3/15
STUDENT SERVICES SPECIALIST - TESTING
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and assess potential areas of concern and provide solutions. (E)
10.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Interviewing techniques.
Methods and practices of recordkeeping and report preparation.
Principles of training and providing work direction to others.
Correct English usage, grammar, spelling, punctuation and vocabulary.
Applicable sections of State Education Code and other applicable laws.
Interpersonal skills using tact, patience and courtesy.
Modern office practices, procedures and equipment.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Maintain current knowledge of college curriculum, rules, regulations and guidelines related to
transfer.
Understand and follow oral and written directions.
Develop and monitor budget.
Maintain records and prepare reports.
Communicate effectively both orally and in writing
Meet schedules and timelines.
Work independently with little direction.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Work as a member of a team.
Work confidentially with discretion.
Prepare and deliver oral presentations.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education equivalent to an Associate’s degree and one year closely related work experience.
LICENSES AND OTHER REQUIREMENTS:
Valid California driver license.
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Not applicable -- not assigned permanent staff to supervise. May provide work direction to
student or temporary workers.
CONTACTS:
Faculty, staff and students, parents, community members and vendors.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/3/15
STUDENT SERVICES SPECIALIST - TESTING
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lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; ability to travel to a variety of locations on and off campus as needed to conduct district
business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in an office environment. Subject to frequent interruptions by individuals in
person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion.
May work at any district location or authorized facility during day and/or evening hours with
occasional evenings, and/or weekends on an as-needed basis. Occasional local travel may be
requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
7/3/15