MIRACOSTA COLLEGE
CLASS TITLE:
BOX OFFICE CASHIER
BASIC FUNCTION:
Under the direction of the Director Cashiering Services, perform a variety of duties to support
student accounts and the box office.
REPRESENTATIVE DUTIES:
1.
Collect monies for student accounts and ticket sales; count and control monies collected,
reconcile cash and computerized ticketing system. (E)
2.
Provide information and assistance related to a wide variety of student activities and box
office functional areas in person and on the phone.
3.
Perform a variety of clerical and recordkeeping duties such as set up and maintain ticket
sales software, input events, and season ticket packages. (E)
4.
Post revenue to departmental programs; invoice departmental programs for reserved
seating requests (E)
5.
Create and maintain schedule for Box Office temporary event cashiers, and provide work
direction and training. (E)
6.
Prepare reports for each event and as needed per departmental request.
7.
Maintain liaison with box office participants and users. (E)
8.
Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
District organization, operations, policies and objectives.
Modern office practices, procedures and equipment.
Recordkeeping techniques.
Interpersonal skills using tact, patience and courtesy.
Add subtract, multiply and divide quickly and accurately.
Correct English usage, grammar, spelling, punctuation and vocabulary.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Operate a computer terminal with computerized fee collection system.
Understand and follow oral and written directions.
Maintain records.
Operate a variety of office equipment, including computer and appropriate software.
Analyze situations accurately and adopt an effective course of action.
Meet schedules and timelines.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
9/29/10
BOX OFFICE CASHIER
Plan and organize work.
Work confidentially with discretion.
Communicate effectively both orally and in writing.
Work as a member of a team.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
EDUCATION AND EXPERIENCE:
Education equivalent to graduation from high school.
LICENSES AND OTHER REQUIREMENTS:
N/A
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: hourly employees
Not assigned permanent staff to supervise. Provides work direction to student workers and/or
temporary staff.
CONTACTS:
Members of the public, faculty, staff and students.
PHYSICAL EFFORT:
Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light
lifting and carrying of objects weighing 35 pounds or less; ability to work at computer for
extended periods of time, including repetitive use of computer keyboard, mouse or other control
devices; use of upper extremities for transactions; ability to travel to a variety of locations on and
off campus as needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships involving interactions and
communications personally, by phone and in writing with a variety of individuals and/or groups
of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on
detailed tasks for extended periods of time and/or intermittently while attending to other
responsibilities; ability to work effectively under pressure on multiple tasks concurrently while
meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in a busy office environment; subject to frequent contacts and interruptions by
individuals in person or by telephone; intermittent exposure to individuals acting in a
disagreeable fashion; may be required to work at any district location or authorized facility
during day and/or evening hours including weekends on an as-needed basis. Occasional local
travel may be requested.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
(E) = Essential job function
9/29/10