MIRACOSTA COLLEGE CLASS TITLE: SECRETARY CLERK II - NURSING BASIC FUNCTION: Under the direction of an assigned supervisor, perform a variety of clerical duties of average difficulty including typing, filing and answering telephones; maintain records, database, and files. DISTINGUISHING CHARACTERISTICS: Secretary Clerk II positions are assigned a wide variety of typing and clerical duties. Incumbents work within a framework of established procedures with only occasional instruction or assistance. The incumbent in the Nursing department will be the first point of contact, corresponding with current and potential students in person, on the phone and via email. Responsible for accepting student applications and checking for completeness for all four programs offered. Will also be responsible for managing the applicant pool (including the point system), the current student immunizations, the faculty immunizations, as well as all student files. REPRESENTATIVE DUTIES: 1. Perform a wide variety of clerical work including typing, proofreading, filing, verifying and posting information on records, website and database. Type letters, memoranda, newsletters, reports, and other materials from oral direction, rough draft or copy. [E] 2. Greet visitors, answer telephones and schedule appointments; provide routine and specialized information and assistance to students, faculty, community partners and the general public. [E] 3. Prepare, verify and maintain records and reports; compile requested information and prepare basic statistical reports; maintain a variety of files. [E] 4. Assist in ordering and maintaining adequate stocks of office supplies and departmental forms. 5. Prepare marketing and informational packets: assemble, duplicate, package, and distribute. 6. Provide training and work direction to student workers as assigned. 7. Assist in the planning and implementation of special events and service projects. [E] 8. Plan, prepare, and attend departmental meetings. Take and transcribe minutes. 9. Perform related duties as assigned. KNOWLEDGE AND ABILITIES: KNOWLEDGE OF: Modern office practices, procedures, computer technology Recordkeeping techniques. Basic math. MIRACOSTA COMMUNITY COLLEGE DISTRICT [E] = essential job function 10/4/14 SECRETARY CLERK II - NURSING 2 Correct English usage, grammar, spelling, punctuation and vocabulary. Interpersonal skills using tact, patience and courtesy. Telephone techniques and etiquette. ABILITY TO: Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in a variety of procedural situations. Operate a variety of office equipment, including computer and appropriate software. Maintain records and prepare reports. Understand and follow oral and written directions. Type at 45 words net per minute from clear copy. Plan and organize work. Establish and maintain cooperative and effective working relationships with others. Meet schedules and timelines. Work as a member of a team. Communicate effectively both orally and in writing. Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural, ethnic and disability issues. EDUCATION AND EXPERIENCE: Education and experience equivalent to graduation from high school and one year of closely related work experience. LICENSES AND OTHER REQUIREMENTS: Valid California drivers license. WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES: Not applicable -- no assigned staff to supervise. CONTACTS: Coworkers, other department personnel, faculty members, and community representatives. PHYSICAL EFFORT: Primarily sedentary with intermittent standing, walking, bending and stooping; occasional light lifting and carrying of objects weighing 25 pounds or less; ability to work at computer for extended periods of time, including repetitive use of computer keyboard, mouse or other control devices; ability to travel to a variety of locations on and off campus as needed to conduct district business. EMOTIONAL EFFORT: Ability to develop and maintain effective working relationships involving interactions and communications personally, by phone and in writing with a variety of individuals and/or groups of individuals from diverse backgrounds on a regular, on-going basis; ability to concentrate on detailed tasks for extended periods of time and/or intermittently while attending to other responsibilities; ability to work effectively under pressure on multiple tasks concurrently while meeting established deadlines and changing priorities. WORKING CONDITIONS: Primarily works in an office environment. Subject to frequent interruptions by individuals in person or by telephone, intermittent exposure to individuals acting in a disagreeable fashion. MIRACOSTA COMMUNITY COLLEGE DISTRICT [E] = essential job function 10/4/14 SECRETARY CLERK II - NURSING 3 May work at any district location or authorized facility during day and/or evening hours with occasional evenings, and/or weekends on an as-needed basis. Occasional local travel may be requested. MIRACOSTA COMMUNITY COLLEGE DISTRICT [E] = essential job function 10/4/14