Item 4.B-December 14, 2012 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Albert (AJ) Kenneson Position #(s): CL 40873 Current Title: Program Officer 1 Current Range: Gr 31-1 (JCC: 07.649;NE) Department: KUNR College/Division: Provost’s Office Account #(s): 1300-102-0704 Action Proposed: (check all that apply) Classified to Administrative Faculty (X) New position: Proposed Range: 2 Proposed Title: Manager, Business Operations (KUNR) ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature David Stipech, Station Manager, KUNR __________________ Date ____________________________________________________________ Director/Chair/Dean Heather Hardy, Exec VP and Provost __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Jannet Vreeland Date Vice Provost and Secretary of University Action Approved by the Provost/President (Completed by Faculty HR): 67338 Range: 2 Pos #(s): JCC: EEO: 3D Eff: 12/1/2012 Approved Title: Manager, Business Operations (KUNR) Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Manager, Business Operations (KUNR) Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) Under general supervision of the Station Manager for KUNR, the Manager of Business Operations oversees the KUNR budget, audit and revenue stream, manages front office operations, provides public relations and client support on behalf of the station, and is the technical/information technology liaison ensuring uninterrupted broadcast of the programs. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 50% - Business Management and Supervision Supervise and manage daily activities and operations of front office and sales team Provide guidance, train new staff, resolve HR and other problems Develop and implement office operations processes and procedures Troubleshoot and resolve questions, problems and complaints regarding programming, financial issues with KUNR members, and other general station operations Act as liaison with Engineer and coordinate continuous broadcast and business operations at main studio and translator sites by effective initiation and oversight of repairs, maintenance, purchasing, bidding, and equipment research, serving as vendor or contract liaison including on-site supervision of vendor services and installation Conduct year-round preparation process for financial and other reports for the annual federal Corporation for Public Broadcasting (CPB) audit Prepare and coordinate payroll/personnel transactions working closely with Human Resources (HR) and Controller’s Office for KUNR staff Facilitate station correspondence and communication for station management related to translator/transmitter locations, Federal Communications Commission (FCC) requirements and legal matters Oversee staff and has ultimate responsibility for station traffic management, the use of specialized software to input sponsor contracts and schedule or modify each day’s on-air content to produce the daily broadcast log used by the announcers 35% - Financial Management Plan, develop, and prepare annual KUNR budget Monitor revenue streams (donations, paid advertising) and discuss issues with supervisor Monitor performance and goal attainment of sales staff; provide business guidance as needed Oversee accounts payable and accounts receivable functions; develop and implement procedures for daily operations Advise Station Manager on financial, operations, staff matters, compliance and regulation matters Instruct and orient new staff and faculty on items pertaining to financial operations Prepare narrative and statistical reports and presentations to illustrate sales and financial matters Oversees staff and has ultimate responsibility for sponsor billing, another function of the traffic software, as each day’s broadcast log is reconciled to what was scheduled; client invoices are then printed and mailed at the end of the month Position Description – Manager, Business Operations (KUNR) Page 3 15% - Public Relations Act as an ambassador to the public and develop relations with key stakeholders, listeners, clients, and donors for the purpose of promoting the station Act as liaison with other campus departments and coordinate membership activities with Development Director 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: Under established guidelines the position operates with minimal daily supervision and with a some latitude for independent decision making in daily operations and financial oversight. The position communicates and seeks approval of any major changes to the structure, philosophy, priorities, resources or staffing of the front-office. The position is expected to make regular recommendations and has authority in managing the front-office and other assigned staff. he Station Manager advises on personnel and reviews recommendations on any major changes. Impact: The position’s decision-making has an immediate and lasting impact on the station’s business operation. Decisions made and initiative taken help increase staff efficiency and financial support for the station directly and indirectly. Informed decisions are critical to ensuring that KUNR continues to operate under all federal and state guidelines. Likewise, poor decisions will cause a slowdown of business operations, inefficient use of time and resources, and diminishing financial support. Failing to adhere to Federal and state financial laws could have serious regulatory, funding or legal implications for the University. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Managerial or supervisory principles Generally Accepted Accounting Principles Accounting, forecasting, budgeting and fiscal development to include cost accounting principles and processes, financial statement preparation and evaluation, revenue and expenditure tracking (reconciliation). Strong internal control and financial system evaluation and design Interpretation of purchasing and grant procedures, laws and regulations Payroll processing and reporting Accounts payables and accounts receivables practices General sales practices Skills: Leadership and relationship-building Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) Excellent accounting skills Strong communication and coaching of staff Interpersonal relationships Position Description – Manager, Business Operations (KUNR) Page 4 Ability to: Manage, prioritize, and complete multiple tasks often under pressure and meet deadlines Demonstrate leadership and teamwork as part of the management team Work professionally and respectfully with guests, staff and all donors in all station areas Assist and support fellow staff and volunteers as appropriate As requested, make occasional public appearances, give presentations, attend station events or participate in meetings Solicit frequent feedback, training, coaching and resources to continually grow and develop Work closely with station manager to guide and improve the station’s performance Complete appropriate administrative, communication, personnel and documentation tasks Guide the budgeting and planning processes Prepare annual financial audit Work evenings and weekends when necessary 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Volunteers and campus community Reason for Contact To recruit, train and enlist support to meet the station’s mission External Business clients and donors Vendors Reason for Contact To conduct business, scheduling and customer service To resolve any billing issues and negotiate terms for any purchases To respond to any inquiries of listeners To ensure compliance with FCC regulations General public Federal Communication Commission Auditors To ensure compliance with regulatory agencies 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and two years of experience in supervision or management in a broadcasting/radio station, media company, advertising or related office setting including budget experience Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None