Director, Utilities Services

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Item 3.D-September 13, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Don Del Porto
Position #(s): 16125
Current Title: Director, Facilities Maintenance Services
Current Range: 5
(JCC:67260)
Department: Facilities Maintenance Services (FM)
College/Division: Vice President,
Administration and Finance
Account #(s): 1101-104-1410
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
(X ) Title Change, Proposed Title: Director, Utilities Services
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
Denise Baclawski,
Sr. Dir, Fac. Maint. Svcs.
____________________________________________________________
Director/Chair/Dean
Sean M. McGoldrick
Assoc Vice Pres, Facilities Services
__________________
Date
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Ronald Zurek
Date
Vice President, Administration & Finance
Action Approved by the Provost/President (Completed by Faculty HR):
67443 Range:
5
Pos #(s): 16125
JCC:
EEO: 1B
Eff: 9/1/2013
Approved Title: Director, Utilities Services
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Director, Utilities Services
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1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Director, Utilities Services, is responsible for the planning of workflow and resource needs,
analyzing, solving and reporting of complex maintenance projects, and providing technical expertise
to maintenance operations. The position directly oversees the Utilities Services unit within the
department, responsible for daily operations and project management of work in support of the
campus academic, administrative, and research space of the University of Nevada, Reno. As a key
member of the management team, the Director provides recommendations and input in the strategic
planning process, capital improvement projects, and focuses on goal implementation and progress on
a weekly basis. The Director is authorized to act on behalf of the Senior Director or other member of
the maintenance management team. The Director, Utilities Services, reports to the Senior Director,
Facilities Maintenance Services within Facilities Services.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Operations Management
 Provide direction, technical assistance, assign work, and supervise staff
 Oversee mechanical and electrical system preventative maintenance and repairs utilizing
appropriate techniques to ensure availability of teaching, research, laboratory and
administrative space
 Develop and oversee budgets
 Identify and plan deferred maintenance projects
 Complete ongoing analysis of complex maintenance project status, including scope
management, resource scheduling and budget status
 Create, monitor and maintain project performance metrics including labor costs and financial
expenditures for projects
 Establish a reporting process that provides for detailed project-level reporting to be reviewed
with the Sr. Director and management team
 Establish procedures to monitor quality, customer satisfaction and efficiency and develop
maintenance execution processes to improve performance
25% - Deputy to Senior Director
 Plan, manage and implement special projects, as assigned
 Exercise full authority to complete approvals and provide guidance including serving as
signature authority in the absence of the Sr. Director
 Assist Sr. Director with daily operational activities, personnel issues and the development of
budgets, as requested
 In the event of an absence or vacancy on the management team, assume responsibility for the
functional area, as needed
 Participate in hiring decisions
 Represent Facilities Maintenance Services with critical analysis and participation on
committees, boards and in community meetings
20% - Complex Problem Resolution
 Triage problems and expedite resolution of interruptions to work such as equipment failures,
supply shortages and staff outages
 Employ technical and trades knowledge to resolve issues
Position Description – Director, Utilities Services
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Evaluate “repair, replace or contract out” opportunities in consultation with Sr. Director and
management team
Develop a methodology for and the competency of the management team to be thoughtful and
resourceful in their approach to problem solving
Drive a focus on goal achievement throughout business decision-making
Meet regularly with the management team to review key project status and ensure any risks
are identified and mitigated
15% - Strategic Planning and Goal Implementation
 Provide input on strategic plans as a member of the management team
 Contribute to the goal development process
 Work with the management team to implement goals
 Research and communicate best practices in resource utilization and project management
 Identify workforce development opportunities and bring them to the attention of the Sr. Director
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Director makes decisions of significant impact and consequence related to the use of resources
in the planning of workflow. Independent decisions are made in the prioritization of projects,
assignment of resources, ordering of supplies, procurement of equipment and in monitoring
performance metrics. Strategic planning is a collaborative effort lead by the Sr. Director and involving
the entire management team.
Impact:
Management and technology expertise provide economic and innovative solutions to work
interruptions and workflow planning. The Director’s allocation of resources, operational efficiency,
analysis and comprehensive planning of maintenance activities can have significant impact on the
department budget. The decisions and judgments made affect the department, division and University
directly with respect to facility maintenance workflow, budgets and support of faculty and staff needs
related to facility improvements and maintenance.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Methods, materials and equipment used in building maintenance, operation and alterations
 Engineering (mechanical/electrical) principles, practices, and methods
 Complex problems and renovation in university buildings
 Cost estimating, plans, specifications, report preparation and budget preparation
 Principles of supervision, training, employee evaluation and management
 Laws, regulations and statutes related to employment
 Budget development and expenditure control
 Maintenance standards and regulations; work order planning and scheduling
 Safe work practices and standards
Skills:
 Maintenance management and workflow planning on a large scale
 Problem solving and organizational skills
Position Description – Director, Utilities Services
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Proficiency in the use of a personal computer and current software applications including but
not limited to the Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
Troubleshooting of building equipment and systems
Conflict management and resolution
Excellent oral and written communications
Effective decision-making and analytical skill
Supervision
Ability to:
 Identify and analyze complex maintenance issues and recommend innovative solutions in a
large institutional setting
 Respond to emergency conditions and implement corrective actions
 Plan, coordinate and direct assigned functions and activities to accomplish established goals
and objectives and optimize efficiency
 Analyze administrative/operational problems and develop, recommend and implement sound
alternatives and priorities
 Supervise a diverse workgroup and unite team around common goals
 Develop and implement policies and procedures, ensuring consistency within the organization
 Interact effectively with faculty and staff at all levels of responsibility
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Faculty and staff
Purchasing
External
State Public Works Board and
City/State agencies
Contractors, vendors and
professional services
Reason for Contact
To resolve problems and provide expertise including creative
solutions
To comply with purchasing policy and procedure
Reason for Contact
To develop policies and procedures that comply with regulations
To purchase goods and services in accordance with policy and
procedure
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree in mechanical, electrical or civil engineering, or related field from a
regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and six years, or Master’s Degree and four years, of progressively
responsible managerial experience in facilities maintenance, operations or related field
to include supervision
Preferred Licenses or Certifications: Registered professional engineer
Position Description – Director, Utilities Services
c.
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Indicate any license or certificate required for this position.
Nevada Class C or Higher Operator’s License within 30 days of appointment
OSHA 30-hour card within one year of appointment
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