Item 3.D-September 13, 2013 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Don Del Porto Position #(s): 16125 Current Title: Director, Facilities Maintenance Services Current Range: 5 (JCC:67260) Department: Facilities Maintenance Services (FM) College/Division: Vice President, Administration and Finance Account #(s): 1101-104-1410 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: (X ) Title Change, Proposed Title: Director, Utilities Services ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature Denise Baclawski, Sr. Dir, Fac. Maint. Svcs. ____________________________________________________________ Director/Chair/Dean Sean M. McGoldrick Assoc Vice Pres, Facilities Services __________________ Date __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Ronald Zurek Date Vice President, Administration & Finance Action Approved by the Provost/President (Completed by Faculty HR): 67443 Range: 5 Pos #(s): 16125 JCC: EEO: 1B Eff: 9/1/2013 Approved Title: Director, Utilities Services Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Director, Utilities Services Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Director, Utilities Services, is responsible for the planning of workflow and resource needs, analyzing, solving and reporting of complex maintenance projects, and providing technical expertise to maintenance operations. The position directly oversees the Utilities Services unit within the department, responsible for daily operations and project management of work in support of the campus academic, administrative, and research space of the University of Nevada, Reno. As a key member of the management team, the Director provides recommendations and input in the strategic planning process, capital improvement projects, and focuses on goal implementation and progress on a weekly basis. The Director is authorized to act on behalf of the Senior Director or other member of the maintenance management team. The Director, Utilities Services, reports to the Senior Director, Facilities Maintenance Services within Facilities Services. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Operations Management Provide direction, technical assistance, assign work, and supervise staff Oversee mechanical and electrical system preventative maintenance and repairs utilizing appropriate techniques to ensure availability of teaching, research, laboratory and administrative space Develop and oversee budgets Identify and plan deferred maintenance projects Complete ongoing analysis of complex maintenance project status, including scope management, resource scheduling and budget status Create, monitor and maintain project performance metrics including labor costs and financial expenditures for projects Establish a reporting process that provides for detailed project-level reporting to be reviewed with the Sr. Director and management team Establish procedures to monitor quality, customer satisfaction and efficiency and develop maintenance execution processes to improve performance 25% - Deputy to Senior Director Plan, manage and implement special projects, as assigned Exercise full authority to complete approvals and provide guidance including serving as signature authority in the absence of the Sr. Director Assist Sr. Director with daily operational activities, personnel issues and the development of budgets, as requested In the event of an absence or vacancy on the management team, assume responsibility for the functional area, as needed Participate in hiring decisions Represent Facilities Maintenance Services with critical analysis and participation on committees, boards and in community meetings 20% - Complex Problem Resolution Triage problems and expedite resolution of interruptions to work such as equipment failures, supply shortages and staff outages Employ technical and trades knowledge to resolve issues Position Description – Director, Utilities Services Page 3 Evaluate “repair, replace or contract out” opportunities in consultation with Sr. Director and management team Develop a methodology for and the competency of the management team to be thoughtful and resourceful in their approach to problem solving Drive a focus on goal achievement throughout business decision-making Meet regularly with the management team to review key project status and ensure any risks are identified and mitigated 15% - Strategic Planning and Goal Implementation Provide input on strategic plans as a member of the management team Contribute to the goal development process Work with the management team to implement goals Research and communicate best practices in resource utilization and project management Identify workforce development opportunities and bring them to the attention of the Sr. Director 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Director makes decisions of significant impact and consequence related to the use of resources in the planning of workflow. Independent decisions are made in the prioritization of projects, assignment of resources, ordering of supplies, procurement of equipment and in monitoring performance metrics. Strategic planning is a collaborative effort lead by the Sr. Director and involving the entire management team. Impact: Management and technology expertise provide economic and innovative solutions to work interruptions and workflow planning. The Director’s allocation of resources, operational efficiency, analysis and comprehensive planning of maintenance activities can have significant impact on the department budget. The decisions and judgments made affect the department, division and University directly with respect to facility maintenance workflow, budgets and support of faculty and staff needs related to facility improvements and maintenance. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Methods, materials and equipment used in building maintenance, operation and alterations Engineering (mechanical/electrical) principles, practices, and methods Complex problems and renovation in university buildings Cost estimating, plans, specifications, report preparation and budget preparation Principles of supervision, training, employee evaluation and management Laws, regulations and statutes related to employment Budget development and expenditure control Maintenance standards and regulations; work order planning and scheduling Safe work practices and standards Skills: Maintenance management and workflow planning on a large scale Problem solving and organizational skills Position Description – Director, Utilities Services Page 4 Proficiency in the use of a personal computer and current software applications including but not limited to the Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) Troubleshooting of building equipment and systems Conflict management and resolution Excellent oral and written communications Effective decision-making and analytical skill Supervision Ability to: Identify and analyze complex maintenance issues and recommend innovative solutions in a large institutional setting Respond to emergency conditions and implement corrective actions Plan, coordinate and direct assigned functions and activities to accomplish established goals and objectives and optimize efficiency Analyze administrative/operational problems and develop, recommend and implement sound alternatives and priorities Supervise a diverse workgroup and unite team around common goals Develop and implement policies and procedures, ensuring consistency within the organization Interact effectively with faculty and staff at all levels of responsibility 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Faculty and staff Purchasing External State Public Works Board and City/State agencies Contractors, vendors and professional services Reason for Contact To resolve problems and provide expertise including creative solutions To comply with purchasing policy and procedure Reason for Contact To develop policies and procedures that comply with regulations To purchase goods and services in accordance with policy and procedure 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree in mechanical, electrical or civil engineering, or related field from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and six years, or Master’s Degree and four years, of progressively responsible managerial experience in facilities maintenance, operations or related field to include supervision Preferred Licenses or Certifications: Registered professional engineer Position Description – Director, Utilities Services c. Page 5 Indicate any license or certificate required for this position. Nevada Class C or Higher Operator’s License within 30 days of appointment OSHA 30-hour card within one year of appointment