POSITION DESCRIPTION

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POSITION DESCRIPTION

TITLE:

EXTENDED TITLE:

FLSA STATUS:

Manager

Manager, Vehicle Registration

Exempt

CATEGORY:

GRADE:

Professional

C

JOB SUMMARY: Manage all operations of the El Paso Community College Vehicle Registration

Section within the Police Department.

ESSENTIAL FUNCTIONS:

YEARLY

PERCENT OF

TIME

35% 1.

Manage and coordinate the administration of the Vehicle Registration Section.

Evaluate effectiveness of parking services to include customer service, making recommendations for changes as appropriate to policies, procedures and compliance activities. Interact with faculty, staff, students and college guests responding to inquiries and complaints regarding parking services policies, procedures and facilities.

2.

Maintain efficient and effective operations of a multi-campus department and oversee the issuance of parking permits to faculty, staff and students; track citations and process petitions and appeals to Traffic Court.

3.

Manage daily operations of Vehicle Registration Section including selecting, scheduling, training and supervising Parking Enforcement staff /office staff to include personal/professional development, coaching, and performance management. Participate in the development of department goals and plans, manage and oversee fiscal management of section budget to recommend and approve expenditures.

4.

Implement processes for continuous improvement and application of new technologies to enhance process performance. Liaison between I.T. and Police

Department in regards to automated decal issuance and payment systems.

5.

Compile data, maintain appropriate records/logs and develop and submit required reports as needed. Responsible for preparing brochures, maps and information material for public dissemination.

6.

Perform other duties as assigned.

REPORTING RELATIONSHIP: Chief of Police

SUPERVISORY RESPONSIBILITIES: Provide direct supervision to assigned staff.

25%

15%

15%

5%

5%

Effective: 9/25/13 Page 1 of 4

ESSENTIAL QUALIFICATIONS:

EDUCATION: Bachelor’s Degree in Business, Public Administration or Management.

EXPERIENCE: Three (3) years of related experience.

SPECIAL SKILLS AND ABILITIES:

1.

Skills/Abilities :

Strong interpersonal and communication skills (oral and written);

Customer Service;

Ability to get along well with others, follow guidance, directions, and instructions from supervisors;

Experience with direct management and development of personnel in an office environment;

Strong organizational and public relations skills, to include skills in understanding negotiating, selecting, developing, and motivating individuals;

Experience in conflict resolution, collaborative, and negotiation skills.

2.

Equipment Used: Personal Computer and other equipment associated with an office environment.

3.

Software Used: A variety of spreadsheet, word-processing, database, e-mail, vehicle registration software system and presentation software.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this Job, the employee is regularly required to walk and talk or hear. The employee is frequently required to stand; sit; use hands to handle or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 and 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

INTERPERSONAL SKILLS:

Alternative or combined skills in understanding and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.

WORKING CONDITIONS:

The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate.

Effective: 9/25/13 Page 2 of 4

POSITION TITLE:

Manager, Vehicle Registration

PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment factors described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

PHYSICAL ACTIVITIES:

None

Amount of Time

Under 1/3 1/3 to 2/3 Over 2/3

Stand

Walk

Sit

Use hands to finger, handle or feel

Reach with hands and arms

Climb or balance

Stoop, kneel, crouch, or crawl

Talk

Hear

Taste

Smell

WEIGHT and FORCE

DEMANDS:

X

X

Up to 10 pounds

Up to 25 pounds

Up to 50 pounds

Up to 100 pounds

More than 100 pounds

WORK ENVIRONMENT:

None

X

X

Wet or humid conditions(non-weather)

Work near moving mechanical parts

Work in high, precarious places

Fumes or airborne particles

Toxic or caustic chemicals

Outdoor weather conditions

Extreme cold(non-weather)

Extreme hot (non-weather)

Risk of electrical shock

Work with explosives

Risk of radiation

Vibration

VISION DEMANDS:

None

X

X

X

X

X

X

X

X

X

X

X

X

No special vision requirements

Close vision (clear vision at 20 inches or less)

Distance vision (Clear vision at 20 feet or more)

Color vision (ability to identify and distinguish colors)

Peripheral vision

Depth perception

Ability to adjust focus

X

X

X

Amount of Time

Under 1/3

Amount of Time

Under 1/3

Required

X

X

X

X

X

X

X

X

X

X

X

1/3 to 2/3

X

1/3 to 2/3

X

X

X

Over 2/3

Over 2/3

Effective: 9/25/13 Page 3 of 4

NOISE LEVEL:

Very quiet

Quiet

Moderate

Loud

Very Loud

Exposure Level

X

The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position.

Employee may be directed to perform job-related tasks other than those specifically present in this description.

I certify that I have received a copy of this job description. I have read and understand the duties and responsibilities of this position.

X

Employee Signature Date

Effective: 9/25/13 Page 4 of 4

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