POSITION DESCRIPTION
TITLE:
EXTENDED
TITLE:
FLSA STATUS:
Director
Director, Small Business Development Center
(SBDC)
Exempt
CATEGORY:
Administrative
GRADE:
C
JOB SUMMARY: Responsible for planning, budgeting, administration and development of programs,
and management of the Small Business Development Center including staffing, marketing, services,
instruction, outreach activities, special projects, and collaborative initiatives with business, government and
economic development agencies.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
20%
1.
Initiate and implement planning strategies and operational processes for program
development, administration, budgeting, staffing, marketing, grant management,
database and reporting.
2.
Provide strategic leadership and supervision of operations and services, and
guidance in the development and evaluation of training programs, student
registration, and instruction.
10%
3.
Plan and implement marketing strategies for client outreach, training activities,
and promotion of programs.
10%
4.
Manage database tracking system; develop and manage website and Center
business library operations.
10%
5.
Plan and coordinate recruitment, in-service training, performance appraisals,
coaching, and personal/professional development activities of staff; provide
personnel management and guidance to staff.
10%
6.
Establish collaborative relations with external organizations including economic
development entities, financial institutions, governmental agencies, community
organizations, and SBDC network.
10%
7.
Develop budget recommendations; and administer approved financial budgets and
financial reports.
10%
8.
Establish and implement policies and procedures; maintain system for customer
satisfaction and continuous improvement of services; conduct surveys, focus
groups, and needs assessments.
5%
Revised: 9/17/13
Effective: 08/20/2010
Page 1 of 4
9.
Perform and coordinate self-study reviews, accreditation and financial audits by
the College and external funding agencies.
5%
10. Assess facilities, office and instructional equipment needs; maintain and replace
technology and related equipment to ensure optimum work efficiency.
5%
11. Perform other duties as assigned.
5%
REPORTING RELATIONSHIP: Vice President - Workforce Economic Dev & Continuing Education.
SUPERVISORY RESPONSIBILITIES: Direct supervision of staff assigned to program.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Master’s degree in Business Administration, Management, or related field.
EXPERIENCE: Seven (7) years of related experience to include exempt managerial experience
and/or business ownership experience.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Excellent oral and written communication skills. Ability to interact and
speak to large groups; leadership, listening, budget management, and program development
skills; an understanding of the business community, the U.S. Small Business Administration
programs, SBA Policy Guidelines, Section 21 of the Small Business Act, 15 U.S.C. § 648,
and federal regulations, 13 C.F.R. Part 130.
2.
Equipment Used: Personal Computer; LAN server, projection equipment, digital camera,
typewriter, copier, Fax Machine, display calculator, and other related equipment associated
with an office environment.
3.
Software Used: Spreadsheet, word-processing, database management, e-mail, website,
Internet, presentation software, and business analysis software products.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. While performing the duties of this job,
the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel and talk
or hear. The employee is occasionally required to reach with hands and arms; climb or balance and
stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, counseling, and/or influencing people are
important in achieving job objectives, causing action, understanding others, or changing behavior;
and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. The noise level in the work
environment is usually moderate.
Revised: 9/17/13
Effective: 08/20/2010
Page 2 of 4
POSITION TITLE:
Director, Small Business Development Center
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
None
Amount of Time
Under 1/3
1/3 to 2/3
X
Over 2/3
X
X
X
X
None
X
X
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Revised: 9/17/13
Effective: 08/20/2010
Over 2/3
X
X
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Amount of Time
Under 1/3
1/3 to 2/3
X
X
X
X
X
X
X
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
Required
X
X
X
X
X
X
Page 3 of 4
NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Revised: 9/17/13
Effective: 08/20/2010
Date
Page 4 of 4