POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Testing Services Specialist
Non-Exempt
CATEGORY:
GRADE:
Classified
D
JOB SUMMARY: Assist with the daily management of site operations to include test administration
activities.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
40%
1.
Administer and monitor a wide variety of tests to include state, national, and
institutional; maintain security of testing materials to prevent loss or compromise;
verify eligibility to test and identity for testing applicants; troubleshoot basic
equipment or software problems.
2.
Process tests using computerized scanning and scoring equipment; maintain
departmental testing files; prepare testing data for upload or entry into the
management information system; retrieve data and compile statistical reports.
20%
3.
Answer telephones, schedule appointments, greet clients, and provide information
and materials; answer questions, operate various office and computer equipment,
perform data processing tasks and maintain record databases; communicate and
publicize testing information and schedules.
20%
4.
Assist the testing coordinator in preparing testing and staff work schedule; provide
work guidance and direction to less experienced testing staff in the absence of the
area coordinator or during extended service hours; provide performance input to
area coordinator, assist with problem resolution.
10%
5.
Order, receive, inventory, and distribute testing materials and supplies; maintain
computerized inventory databases and testing suspense files.
5%
6.
Other duties as assigned.
5%
REPORTING RELATIONSHIP: Functional area coordinator.
SUPERVISORY RESPONSIBILITIES: Provides work direction to assigned staff in staff in absence of
functional area coordinator.
Revised: 10/04/02 & 7/2/09
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ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s Degree.
EXPERIENCE: Three (3) years related experience.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Strong interpersonal, oral and written communication skills; ability to work
in a team oriented environment; intermediate supervisory skills; strong computer skills and
ability to troubleshoot basic problems encountered in a computerized testing environment.
2.
Equipment Used: Personal Computer, fax, telephone, copier, and other equipment
associated with an office environment.
3.
Software Used: A variety of word-processing, spreadsheet, database, e-mail, and
presentation software.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job.
While performing the duties of this Job, the employee is regularly required to sit. The employee is
frequently required to use hands to feel; and talk or hear. The employee is occasionally required
to stand; walk and reach with hands and arms. The employee must frequently lift and/or move up
to 10 pounds and occasionally lift and/or move up to 25 pounds.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, counseling, and/or influencing people are
important in achieving job objectives, causing action, understanding others, or changing behavior;
and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. The noise level in the work
environment is usually moderate.
Revised: 10/04/02 & 7/2/09
Page 2 of 4
POSITION TITLE:
TESTING SERVICES SPECIALIST
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
X
X
X
X
X
X
X
X
None
Amount of Time
Under 1/3
1/3 to 2/3
X
X
Over 2/3
X
X
X
None
X
X
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Revised: 10/04/02 & 7/2/09
Over 2/3
X
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Amount of Time
Under 1/3
1/3 to 2/3
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
Required
X
X
X
X
X
X
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NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Revised: 10/04/02 & 7/2/09
Date
Page 4 of 4