Chapter 3 questions, for 8/29
1) What is interactional psychology, and what are its 4 basic propositions?
2) What is “personality”, and what are the Big 5 personality attributes?
3) Describe the components of the Core Self-Evaluations model of personality.
4) What are the 4 components of the Meyers/Briggs personality model?
5) What are some barriers to social perception?
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Chapter 4 questions 9/5
1) What is an ‘attitude’? What are the components of the ABC model?
2) What is organizational commitment (OC), and what are the 3 kinds of OC?
3) What are some positive and negative outcomes of job satisfaction and OC?
4) What is ethical behavior? What factors influence whether employees behave ethically
or not?
Chapter 15 Questions for 9/12
1) What is organizational structure? What roles do differentiation and integration play in
designing one?
2) What are the different types of differentiation? Explain.
3) Describe the 6 basic design dimensions.
4) Describe Mintzberg's 5 types of structural configuration.
5) What contextual factors influence the effectiveness of an organizational structure?
Chapter 14 questions (for 9/26)
1) What are the 6 patterns that characterize how people define "work" in different
cultures?
2) Describe the Work Simplification, Job Enlargement, and Job Enrichment forms of job
design.
3) What are the 5 core job characteristics? How do they influence work performance?
4) Discuss the SIP model and Ergonomics approaches to job design.
5) Describe different types of alternative work patterns.
Chapter 11: Power and Political Behavior (for 10/3)
1) What is power? What are the interpersonal forms of power?
2) What 3 questions should be asked to determine if power is being used ethically?
3) What is organizational politics? What are some influence tactics that can be used
in organizations?
4) What are the components of the Employee Empowerment Grid?
Chapter 16 questions (for 10/10)
1) What is organizational culture (OC)? What are its 3 levels? How are they related?
2) What are the 6 “rites” that occur in organizations?
3) What basic functions does OC serve?
4) Describe the “strong culture”, “fit”, and “adaptation” perspectives on organizational
culture.
5) How can managers change OC?
Chapter 5: Motivation (10/17)
1) What is “motivation”, and what are the three general theoretical approaches to
studying motivation?
2) What are the elements of Maslow’s “hierarchy of needs” theory?
3) Describe the three elements of McClelland’s Need theory.
4) Who are “equity sensitives”, “benevolents”, and “entitleds”?
5) Discuss the elements of the Expectancy Theory of motivation.
Chapter 12: Leadership, Questions for 10/31
1) What is Leadership? How does the “leadership process” differ from the “management
process”?
2) What are the differences between “trait”, “behavioral”, and “contingency” theories of
leadership?
3) Describe the components of Fiedler’s theory of leadership.
4) What are the 5 forms of decision making in the Normative Decision Model of
leadership? How should a leader decide which one to use?
5) What are the 4 types of leadership in the Situational Leadership Model? What factors
determine when they should be used?
6) Describe the 4 characteristics that make an employee a good “follower”.
Chapter 18: Managing Change, questions for 11/7
1) What are the external forces that are creating the need for organizational change?
2) What are the different scopes of organizational change?
3) Why do people resist change?
4) Describe the stages of Lewin’s model of change management.
5) What is Organizational Development, and what are some individual-focused OD
techniques?
Chapter 10: Decision Making (November 14)
1)
Discuss the steps in the basic decision making process.
2)
Describe the rational, bounded rational, Z-model, and escalation of commitment models of
decision making.
3)
What are some individual influences on decision making?
4)
Some advantages and disadvantages of group decision making?
5)
What are the foundations for participating in decision making?
Chapter 2: Challenges for Managers (November 21)
1)
What are the 4 crucial issues USA CEOs have identified as major challenges for today’s
managers?
2)
How do countries differ culturally? How does this impact on work behavior?
3)
What are some benefits and problems with diversity?
4)
What are the key ethical issues facing today’s managers?
5)
Key technological issues?