Role Definition
Buckinghamshire
HWRC Recycling &
Education Manager
Company Background
FCC Environment (FCC Environment is the trading name for FCC Environment
(UK) Limited and FCC Environment Services (UK) Limited) is a leading UK waste
and resource management company, which is part of a global group with a
strong heritage in providing services for communities and businesses. Our vision
is to be the environmental company of choice, delivering change for a
sustainable future.
FCC Environment’s core business centres on collection, resource recovery and
renewable energy providing services for local authorities and commercial
customers. To make our skills and expertise easily accessible to our customers,
our business is grouped into five core services:

Municipal services – household waste collection, street cleansing, parks
and gardens maintenance.

Business waste solutions – waste collection and recycling services for
small and large companies.

Recycling – material recycling facilities, household waste recycling
centers.

Green energy – recovery of energy from waste.

Waste Processing – industrial waste treatment, hazardous wastes and
landfill disposal.
We operate over 200 facilities in England, Scotland and Wales and employ
around 2,500 employees. We recycle 1.2 million tonnes of waste each year.
FCC Environment is part of the FCC Group which is a leading international
infrastructure, environmental services and green energy company present in
more than 50 countries with 90,000 employees.
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Role Purpose
FCC operates and manages 10 Household Waste Recycling Centres (HWRC’)
across Buckinghamshire on behalf of Buckinghamshire County Council.
The purpose of the role of Recycling and Education Manager is to work with both
the Council and the Contract Operational Team to increase public awareness of
the reuse and recycling services provided at the HWRC’s.
The post holder will work very closely with the councils own Waste Education
Team to help promote the authorities services and messages with regard to
waste minimisation.
The post holder will report directly to FCC’s appointed Contract Manager.
Key Responsibilities.

To work with the Council and the FCC Contract Team to develop waste
education promotions and activities that will raise public awareness of the
services offered at the Household Waste Recycling Centers in
Buckinghamshire.

To liaise and work the Councils Waste Education Team to develop and
implement waste education activities and schemes aimed at increasing
recycling performance at the HWRC’s and diversion of waste from landfill.

To support the Council Officers and stakeholders in the development of a
communications plan and targeted promotions at the HWRC.

To support the Council Officers in the delivery of the Authority’s own
communication strategy including campaigns and public awareness
communications through media such as advertising, leaflets, news papers,
open days etc.

To assist FCC’s own Communications and Marketing Department in
communication activities aimed at raising public awareness of FCC’s
services.

To support both FCC internal departments and Council Officers in the
auditing of recycling off-take providers used for this Contract. This will
include both the collection of information relating to the services provided
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by the off-takers and the coordination of sites visits to the facilities as
appropriate.

To develop and undertake customer satisfaction surveys at the HWRC’s
on a regular basis so as to ensure that service standards are being met.

To work with FCC’s appointed reuse provider at the HWRC’s in the
development of schemes and promotional activity aligned to increasing
reuse performance.

To work with the Councils Waste Education Team and other stakeholders
within the County to promote reuse and bulky waste services provided by
the Council and its partners.

To collate, review tonnage data and produce reports that demonstrate how
education activities could influence reuse and recycling performance at the
HWRC’s.

To manage and oversee the HWRC feedback program that is provided at
the HWRC’s in Buckinghamshire.

Assist the Contract Team and Council Officers to identify new
opportunities for new recycling and reuse activities.

To work with the Councils Waste Education Officers to develop and deliver
interactive talks to schools and interested groups on waste minimization.

To investigate and work with 3rd sector groups to promote recycling and
reuse opportunities across the County.
Qualifications and Experience (preferred)

Educated to Degree Level

Ideally holder of PGCE qualification

At least 3 years post graduate work experience.

Knowledge of waste industry or related industry.

Must have a full valid driving license
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Personal Qualities.

Good communicator both written and orally.

Excellent interpersonal skills and must have the ability to communicate
with all sectors of the community.

Ability to work within a multi-disciplined team.

Ability to work collaboratively at all levels in a capacity of adding value to
the decision making process.

Ability to work alone and must be self motivated.

Must be honest and hardworking.
Other Information
Location – Calvert Landfill and Buckinghamshire HWRC’s as necessary
This job title and job description are a generalised indication of your duties, but
these are not intended to be restrictive and on occasions you may be required to
undertake such other duties which Management feels are within your capability
but beyond the confines of your normal job.
It will be a condition of your employment that you will work reasonable overtime if
required to do so.
Training will be required & provided for this role and attendants are expected to
attend training as deemed necessary for the safe and efficient operation of the
site.
You may be expected to work on different FCC sites during your employment as
deemed reasonable by management.
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