Job Description Title: Group Quality Manager. Location: Based at Cambridge (R&D) and Huntingdon (Manufacturing). Purpose of Role: The role is responsible for developing and administering the Quality Management System (QMS) throughout the group. Ensuring compliance to ISO 9000 for the manufacturing sites, the role will also develop the QMS to ISO9000 standards within Cambridge (R&D, Sales, and Marketing). Reporting Relationships: Reporting into the Director of Quality. Key Accountabilities: Accountability: Measure of Success: To maintain alignment of key procedures, processes and practices with the Cambridge, Huntingdon and Sweden sites. Key procedures shared between all sites; in particular: Quality Policy & Manual, Control of Documents, Control of Records, Calibration, Identification & Traceability, Control of Non-Conforming Products, Internal Audit, Training Records; Corrective Action & Preventive Action (CAPA), change control and process validation. New procedures defined and owned by process owners and key staff effectively trained. Conduct and maintain a Gap Analysis to determine the development needed in the R&D and Product Management procedures to develop a pragmatic and workable Product Design oriented QMS. Design, develop and maintain the Document Control system; manage the Quality Administration for Document Control. Initially Cambridge but expand site wide. Document Control system with unique document numbering system, common format and ONLY one approved version of a document in existence. Once developed, extend system to Huntingdon and Sweden. Users trained. Job Description Design develop and maintain a Software and Firmware Control system; manage the Quality Administration for Software Control Define and implement best practice through the development of business procedures & processes. Develop pragmatic procedures for the Design Control of products capturing best practice. Ensure R&D processes/ activities are effectively integrated with development projects Product Lifecycle requirements. Schedule and carry out audits against the business systems and report findings. Report & drive timely close-out of any corrective actions. Key Internal Relationships: All S/W uniquely identified with full history traceable. Test methodologies defined. Users Trained. Develop a practical and robust QMS to support on-going business requirements. Effectively communicated and implemented across the business Ability to solicit and gain input from other and write technical documents (Procedures and Policies). Timely implementation of new products meeting quality requirements and adequate design and development records maintained. Produce audit reports and improvement / development plans. Demonstrate effectiveness of audits and improvement activities. Timely close-out of corrective actions Audits & reviews conducted to plan. Liaise with all external regulation Compliance to all relevant legislations bodies ensuring compliance (to (CE mark) and effective communication industry standards and across the business. legislation and communication of requirements across the business. Manage and prioritise your Effective prioritisations of team teams activities to ensure activities. business requirements are met and communicate status Trained and motivated teams. Teams: Quality Administration Meeting business requirements. Validation & Analysis QA Technicians Other site Quality Assurance Managers and Quality Engineers, Design Engineering Teams, Process Engineering Teams, Operational Management and Head Office Functions. Job Description Key Challenges: Person Specification: Qualifications and experience Coping with a varying workload and effective prioritisation of yourself and your teams. Driving business systems improvements across Design Functions and R&D. Will be in a Senior Quality Management Role within an R&D focused business. Must have strong experience of Quality Management in Design and Development processes and high technology manufacturing, in particular Design Specification, Review, Control and Technology Transfer. Strong leader with initiative and decision making capabilities , will be highly analytical and have an assertive yet persuasive style that will enable change in a complex organisation. Pragmatic approach to solving problems, a creative thinker willing to challenge conventional thinking through development of alternative solutions. Strong communicator (verbal and written) with proven leadership and management skills. Minimum Degree qualification (Mechanical / Electronics) or equivalent CQI (Chartered Quality Institute) qualified or equivalent . Significant experience in Quality Management and systems improvement in a manufacturing and development environment. Experience of implementing and maintaining Quality Management Systems. Six Sigma qualified, and or familiar with statistics and Design of Experience procedures. Lead Auditor qualified (Quality Systems) – desirable / not essential