JOB DESCRIPTION
Job Title:
Location:
Reports to:
Salary:
Hours:
Logistics Support Officer
5 Sandpiper Court, Harrington Lane, Exeter EX4 8NS
Fundraising Director
£19,017 (annual cost of living pay review January 2016 plus £1000 uplift on
successful completion of probation in recognition of regular unsocial hours)
37.5 flexitime
SUMMARY
The Logistics Support Officer will be responsible for delivery and collection of merchandise, stock,
promotional materials and equipment to support community fundraising events, box collections and
our in-house lottery plus planning the annual motorcycle ride out. This job will require some early
morning, late evening and weekend working, particularly during the summer.
RESPONSIBILITIES & DUTIES
1. Deliveries & collections
1.1. Manage collections and deliveries of merchandise, promotional literature, materials and
equipment, in a timely and cost effective manner.
1.2. Liaise direct with volunteers, fundraisers and members of the public to arrange collections and
deliveries
1.3. Collect and distribute collection boxes in areas not covered by volunteers and to cover for
volunteers during illness and holidays
1.4. Coordinate distribution of Helipad magazines
1.5. Present a professional and friendly face of the Trust in all interactions with employees,
volunteers and the general public
2. Events
2.1. Take lead responsibility for planning and coordinating the annual Motorbike Ride Out in liaison
with the Ride Out committee and fundraising team
2.2. Set-up and break-down of promotional stands at events, exhibitions and shows, including our
own organised mass participation events
2.3. Work closely with colleagues to ensure events run smoothly, on time and uphold the reputation
of the trust
2.4. Liaise with all relevant parties to ensure licences, permits and authorisations are in place.
3. Planning & record-keeping
3.1. Liaise with colleagues and use Outlook and other tools to plan and coordinate deliveries and
collections to ensure most effective use of time and fuel, eg identify and communicate planned
whereabouts to ensure capture all needs in a given area
3.2. Ensure all procedures are carried out diligently and maintain accurate records
4. Health & safety
4.1. Ensure pool vehicles are regularly inspected, check oil, tyres and screenwash, and report any
problems immediately
4.2. To operate at all times within the health & safety policy and adhere to safe working practices at
all times
4.3. Ensure the stock room and garage are kept in a clean, tidy and organised condition
KEY FACTORS
Employee Reports:
Financial Responsibility:
None
None
Decision Making:
Responsibility for planning and prioritising own workload to best
meet the charity’s needs
PERSON SPECIFICATION
ITEM
ESSENTIAL
QUALIFICATIONS
/SKILLS


SPECIAL SKILLS


WORK
EXPERIENCE





KNOWLEDGE
SPECIAL FACTORS
RELEVANT TO
THE POST
COMPETENCIES
Full clean UK driving license
Good IT skills, in particular
Microsoft Outlook
Excellent interpersonal skills
Ability to liaise directly with internal
and external contacts
Excellent organisational skills
Proven experience of working in a
similar role
Experience of working unsupervised
Able to work using own initiative
Experience of confidentiality and
handling cash and sensitive
information
DESIRABLE

Previous experience within a
charity

A good geographical knowledge of
Devon

The job involves regular manual
handling and lifting therefore the
employee must be physically fit
 Willing to undertake any training or
personal development as required
Problem Solving
The ability to tackle problems by weighing up situations thoroughly, evaluating
possible courses of action and implementing solutions.
Team Working
The will and ability to work with others to achieve common goals.
Taking Responsibility
Accept your share of responsibility for events and activities, your performance
and that of the team, taking ownership of outputs and problems.
Communication
Presents ideas and/or information concisely and effectively. Demonstrates the
ability to listen to others and understand them.
Customer Service
Able to adopt a positive approach to both internal and external customers,
demonstrating an understanding of their needs and expectations and a
willingness to fulfil them, within the context of the market conditions that the
charity is working in.
Initiative/Resourcefulness
Demonstrates the ability to take the initiative in getting things done and has a
“can do” attitude. Maintains effectiveness in a changing environment and shows
willingness to respond quickly and positively to change.
SUMMARY TERMS & CONDITIONS
Application
To apply for the position please send CV and covering letter to
m.stevens@daat.org
Annual Leave:
25 days per year plus bank holidays (FTE)
Pension:
Currently 6% of salary from month six of employment*
Probation:
6 months
Notice:
1 week during probation, 1 month thereafter
Sickness:
SSP during probation, 4 weeks full and 4 weeks half pay thereafter
Length of Contract:
This is a permanent position
* You will be required to make a minimum personal contribution in order to benefit from the 6% of
pensionable salary contribution from the Trust.