ITC Campus Report
Second Quarter - 2012
© 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and
may not be disclosed or reproduced without the prior written consent of Ipsos.
Main Achievements
During the Second Quarter of 2012 the Ipsos Training Center (ITC) reached the following main
achievements:
• The Marketing InnoQuest and Marketing MUM schools were hosted successfully in all regions.
The ITC gave support to users in the process of taking the e-learning modules and to
organizers and facilitators in the process of registering face-to-face events, organizing the
school and reporting on attendance, qualification and certification.
• 13 new courses for employees and 2 new courses for clients were made available
• 46 Training Webinars focusing on our Product Portfolio were hosted / 2 webinars facilitated
by our clients to Ipsos employees working with them were conducted.
• Different actions towards the increase in the usage of the Client Campus were launched
Courses Offered
Number of courses & webinar recordings available as at June 30th :
Category
EMPLOYEE CAMPUS
Number of available courses
Specialism Courses
88
Management &
Leadership
Newcomers
25
Subtotal
CLIENT CAMPUS
Overall Total
5
118
Courses for clients
16
134
Number of available webinar recordings
EMPLOYEE CAMPUS
CLIENT CAMPUS
Overall Total
93
5
98
Employees’ e-Campus usage
The e-Campus is currently
being used in 78 countries out
of the 84 in which Ipsos
operates.
Countries not currently using the
ITC:
•Albania
•Algeria
•Ivory Coast
•Kosovo
•Montenegro
•Qatar
Employees’ e-Campus usage
Course and Webinar Recording registrations per region (Q2)
Europe
24%
Asia-Pacific
38%
Americas
24%
Middle East
and Africa
14%
Employees’ e-Campus usage
These charts show the
ITC campus activity
during Q2, considering
the number of
registrations to courses,
regardless of completion.
Country
South Africa
Kenya
Uganda
Egypt
Jordan
UAE
Saudi Arabia
Kuwait
Nigeria
Tanzania
Zambia
Lebanon
Ghana
Morocco
Mozambique
Tunisia
Iran
MEA Overall
Total
556
491
136
124
101
86
67
58
56
49
48
37
36
28
3
3
2
1882
Country
Total
United Kingdom
470
France
353
Germany
276
Netherlands
251
Russia
215
Turkey
181
Sweden
176
Romania
160
Poland
113
Czech Republic
107
Spain
99
Switzerland
82
Italy
82
Norway
79
Ukraine
78
Denmark
74
Belgium
70
Hungary
42
Serbia
42
Croatia
31
Portugal
25
Bulgaria
19
Greece
13
Slovenia
10
Cyprus
7
Bosnia and Herzegovina
7
Europe Overall
3074
Country
United States
Argentina
Brazil
Canada
Mexico
Peru
Colombia
Chile
Venezuela
Bolivia
Panama
Guatemala
Costa Rica
Dominican Republic
Puerto Rico
Ecuador
Americas Overall
Total
991
415
366
340
250
228
153
114
53
36
30
22
17
11
9
6
3041
Country
China
India
Hong Kong
Singapore
Malaysia
Korea
Indonesia
Thailand
Japan
Australia
Philippines
Taiwan
Vietnam
Pakistan
New Zealand
APAC Overall
Q2 empl. registrations
12828
Including registrations to online
courses and webinar recordings
available in the ITC
Total
1419
807
627
351
295
216
204
200
189
137
108
98
83
75
22
4831
Country Top 5 – Course Enrollment
CHINA (1419)
UNITED STATES (991)
INDIA (807)
HONG KONG (627)
SOUTH AFRICA (556)
Level of Completion
The following chart shows the level of completion of the courses in
which employees enrolled during the Second Quarter of 2012.
Completed
Passed
Started
Unstarted
AMERICA
1%
45%
9%
45%
ASIA
1%
50%
10%
39%
EUROPE
2%
43%
9%
46%
MIDDLE EAST &
AFRICA
1%
53%
13%
32%
Completed: exam not passed yet
Passed: exam successfully completed / certificate issued
Started: course not finished yet
Unstarted: courses assigned but still pending to start
Average of Courses taken in Q2
REGION
Average of courses taken in
Q2 by each employee with
activity in the campus during
the same period of time
Average of courses taken in
Q2 by each employee with an
account created in the
campus
Employees
Registrations Average of
with activity Q2
courses per
in the campus
employee w/
during Q2
activity in Q2
AMERICAS
779
3041
ASIA PACIFIC
EUROPE
MEA
TOTAL
1015
781
416
4831
3074
1882
12828
REGION
AMERICAS
ASIA PACIFIC
EUROPE
MEA
TOTAL
3068
3.90
4.76
3.94
4.52
4.18
Employees
Registrations Average of
with an
Q2
courses per
account in the
employee w/
campus
account in the
campus
2997
2519
2743
860
9119
3041
4831
3074
1882
12828
1.01
1.92
1.12
2.19
1.41
Penetration Rate
REGION
Employees with activity in
the campus during Q2 over
Ipsos Headcount as of May
26th
Employees with an account
created in the campus over
Ipsos Headcount as of May
26th
Employees
HC as of May
with activity 26th
in the campus
during Q2
AMERICAS
779
4271
ASIA PACIFIC
EUROPE
MEA
TOTAL
1015
781
416
5185
6774
1671
17901
REGION
AMERICAS
ASIA PACIFIC
EUROPE
MEA
TOTAL
3068
Employees
HC as of May
with an
26th
account in the
campus
2997
2519
2743
860
9119
4271
5185
6774
1671
17901
Penetration
rate:
Employees
w/activity in
Q2 / Total HC
18.24%
19.58%
11.53%
24.90%
17.14%
Penetration
rate II:
Employees w/
account in the
ITC / Total HC
70.17%
48.58%
40.49%
51.47%
50.94%
Curricula
New and improved courses and training materials, made available in the
Campus during the second Quarter:
For Employees
For Clients
• Why*Dive
•
Media CT (Media CT Overview and offer)
• Pack*Go
•
Market Research for Healthcare clients
• InnoQuest
• PriceQuest
• Managing Suppliers Process (Operations)
• Escalation Process (Operations)
• Briefing Process (Operations)
• Quality Assurance Process (Operations)
• BC Training – K2 (Business Consulting)
• Toolkit (Social Spaces – IOTX)
• Master Template (Social Spaces – IOTX)
• Time Management
• Personal Effectiveness
• Webinar Recordings held in the period
Next Quarter Challenges
Next Quarter will face the following
challenges:
• Increase the ITC usage by clients
• Develop and start working on the creation of
new courses (Project Management, WAO, Key Ipsos
Financial Indicators, new courses on processes, Softskill
courses, etc)
• Work on the consolidation of a Learning &
Development Community (internal meeting with
L&D’s key people to be hosted in July / to discuss about
the potential for the development of a Leadership
Academy)
Some of the new courses /
training materials to
come:
- Communications Skills
- WAO
- View Cast
- Getting Familiar with
Censydiam
- Key Ipsos Financial
Indicators
- Project Management
- Several other courses on
Ipsos processes
THANKS!
© 2012 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information
and may not be disclosed or reproduced without the prior written consent of Ipsos.
For further information or questions please feel free to contact us
Natalia Kind
Global L&D Coordinator
Director, ITC
Olazábal 1371, Bs As, Argentina
Phone: +54 11 4706 6516
e-mail: natalia.kind@ipsos.com
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