Ipsos Training
Center
ITC Quarterly Report – Q1 2012
Campus Report Q1 2012
Ipsos Training Center
1
ITC Quarterly Report – Q1 2012
Main Achievements
Ipsos Training
Center
During the First Quarter of 2012 the Ipsos Training Center (ITC) reached the following main achievements:
•
The campus was made available to former Synovate colleagues with a smooth transition that did not
generate any kind of difficulties, growing 52% in active accounts
•
Specialism Courses
–
The courses were reviewed / A main part of them were updated to reflect the changes in the portfolio
–
Some courses on new tools were created and made available to any Ipsos employee
•
Training Webinars to quickly spread information about the tools were hosted with Marketing
InnoQuest, Marketing MUM, Ipsos UU, Ipsos Healthcare, Ipsos ASI, Ipsos Media and IOTX.
•
Several actions preparing for Ipsos InnoQuest and Ipsos MUM School were implemented (update of
courses, development of a face-to-face Registration page, setting of the systems, etc.)
•
First actions to promote an L&D community at Ipsos started to take place (a page in Yammer was
created and some initial discussions and information started to be shared; i.e.: List of training options
according to the different target audiences and profiles)
•
Different actions towards the improvement of internal communication about the ITC were launched
(ITC open group in Yammer, forum discussions in Yammer, update of ITC brochures, ITC poster and
video, announcements and news in OpenWorld)
•
A new tutorial to the ITC Campus was created. This tutorial is assigned by default to any new ITC
Campus’ user.
ITC Quarterly Report – Q1 2012
Courses Offered
Ipsos Training
Center
Number of courses available as at March 31st under each category:
Category
EMPLOYEE
CAMPUS
Specialism Courses
Leadership
Academy
Newcomers
Subtotal
CLIENT CAMPUS
Overall Total
Number of available
courses
77
23
4
104
Courses for clients
19
Subtotal
19
123
ITC Quarterly Report – Q1 2012
Employees’ e-Campus usage
Ipsos Training
Center
The e-Campus is currently
being used in 73 countries
compared to the 63 in which it
was operating in the past
Quarter.
The ITC grew 16% its geographical
coverage during Q1
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Employees’ e-Campus usage
Middle East and
Africa
14%
Course registration per region (Q1)
Asia-Pacific
38%
America
24%
Europe
24%
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Employees’ e-Campus usage
These charts show the
ITC campus activity
during Q1, considering
the number of
registrations in
courses, regardless of
completion.
Country
South Africa
Kenya
UAE
Saudi Arabia
Egypt
Jordan
Nigeria
Morocco
Lebanon
Kuwait
Uganda
Tanzania
Tunisia
Ghana
Zambia
Bahrain
Iran
MEA Overall
Total
777
195
104
102
92
81
65
33
23
17
14
13
10
5
4
3
3
1541
Country
Romania
Germany
Russia
United Kingdom
France
Netherlands
Turkey
Sweden
Bulgaria
Belgium
Poland
Switzerland
Spain
Norway
Czech Republic
Croatia
Denmark
Ukraine
Italy
Austria
Hungary
Serbia
Slovenia
Ireland
Bosnia and Herzegovina
Macedonia
Europe Overall
Total
260
256
247
247
240
194
136
124
122
112
100
91
90
67
61
58
51
35
32
20
19
16
11
5
4
4
2602
Country
Total
United States
895
Canada
283
Argentina
255
Colombia
252
Peru
241
Brazil
224
Chile
151
Mexico
149
Venezuela
73
Bolivia
41
Guatemala
21
Costa Rica
18
Puerto Rico
18
Dominican
Republic
17
Saint Lucia
17
Panama
16
Ecuador
2
America Overal 2673
Country
China
India
Singapore
Korea
Vietnam
Japan
Indonesia
Hong Kong
Malaysia
Australia
Philippines
New Zealand
Taiwan
Pakistan
Thailand
APAC Overall
Q1 empl. registrations
10886
Employees’ registrations to
courses grew 137% in Q1
Total
744
442
424
316
307
294
271
270
251
210
204
129
84
69
55
4070
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Country Top 5 – Course Enrollment
UNITED STATES (892)
SOUTH AFRICA (777)
CHINA (729)
INDIA (441)
SINGAPORE (424)
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Level of Completion
The following chart shows the level of completion of the courses in
which employees enrolled during the First Quarter of 2012.
Failed
Exam
Completed Passed
Started
Unstarted
AMERICA
1%
35%
0%
10%
54%
ASIA
1%
44%
1%
11%
43%
EUROPE
2%
35%
0%
10%
53%
MIDDLE EAST &
AFRICA
1%
49%
1%
12%
38%
Completed: exam not passed yet
Passed: exam successfully completed / certificate has been issued
Started: course not finished yet
Unstarted: courses assigned but still pending to start
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Average of Courses taken in Q3
Average of courses taken in
Q1 by each employee with
activity in the campus during
the same period of time
Average of courses taken in
Q1 by each employee with an
account created in the
campus
REGION
Employees
Registrations Average of
with activity Q1
courses per
in the campus
employee w/
during Q1
activity in Q1
AMERICAS
781
2673
3.42
ASIA PACIFIC
EUROPE
MEA
TOTAL
622
834
353
4070
2602
1541
6.54
3.12
4.37
2590
4584
1.77
REGION
AMERICAS
ASIA PACIFIC
EUROPE
MEA
TOTAL
Employees
Registrations Average of
with an
Q1
courses per
account in the
employee w/
campus
account in the
campus
2711
2070
2400
667
7848
2673
4070
2602
1541
10886
0.99
1.97
1.08
2.31
1.39
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Penetration Rate
Employees with activity in
the campus during Q1 over
Ipsos Headcount as of March
31th
Employees with an account
created in the campus over
Ipsos Headcount as of March
31th
REGION
Employees
HC as of
with activity March 31th
in the campus
during Q1
Penetration
rate:
Employees
w/activity in
Q3 / Total HC
AMERICAS
781
5164
ASIA PACIFIC
EUROPE
MEA
TOTAL
622
834
353
4282
6774
1674
15.12%
14.53%
12.31%
21.09%
2590
17894
14.47%
REGION
AMERICAS
ASIA PACIFIC
EUROPE
MEA
TOTAL
Employees
HC as of
with an
March 31th
account in the
campus
2711
2070
2400
667
7848
5164
4282
6774
1674
17894
Penetration
rate II:
Employees w/
account in the
ITC / Total HC
52.50%
48.34%
35.43%
39.84%
43.86%
ITC Quarterly Report – Q1 2012
Client Campus activity
Ipsos Training
Center
Courses Top 5 among clients
According to the number of
registrations received – Q1
Advertising Research
Market Research Overview II
Clients Top 5
- According to the number of
registrations for courses – Q1
Kraft
Accela Marketing
Statistics
Market Research Overview III
Market Research Overview II
Ron Santa Teresa /
Zein
Selkut University /
Watanya
Total number of registrations for courses, during the period: 195
-decreased 53% from previous quarter-
ITC Quarterly Report – Q1 2012
Curricula
Ipsos Training
Center
New and improved courses and training materials, made available in the
Campus during the First Quarter:
– Vantis Concepts
– LineQuest
– PackQuest
– InnoScreen Insights
– InnoCPT
– ICE
– Designor (for clients)
– Ipsos Business Consulting: Octopus
– Security Awareness for IT professionals
– Webinar Recordings held in the period (Ipsos Open Thinking Exchange, ASI,
InnoQuest, Ipsos MUM, Ipsos UU, MediaCT)
ITC Quarterly Report – Q1 2012
Ipsos Training
Center
Next Quarter Challenges
Next Quarter will face the following
challenges:
• Keep on updating some of the current
Specialism courses being offered.
• Improve the Softskills curricula.
• Run InnoQuest and MUM School in all
regions.
• Update of the ASI Newcomers program.
• Start developing training courses and
materials about Ipsos’ processes.
New courses / training
materials to come:
- Personal Effectiveness
- Performance
Management
- Development philosophy
at Ipsos
- Getting familiar with
Censydiam
- Several courses on Ipsos
processes
Ipsos Training
Center
ITC Quarterly Report – Q1 2012
Thanks!