Library Technician I, Public Services

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MIRACOSTA COLLEGE
CLASS TITLE:
LIBRARY TECHNICIAN I, PUBLIC SERVICES
BASIC FUNCTION:
Under the direction of the Dean, Academic Information Services and the Coordinator, Library
Operations, offer instructional support to students, faculty and staff by providing access to and
instruction in a variety of library resources; provide for the circulation, acquisition and cataloging
of library materials; maintain academic reserve collection.
DISTINGUISHING CHARACTERISTICS:
The Library Technician I classification is the entry-level classification in this series. Incumbents
assist students, faculty, staff and community members with retrieving materials and information
in the library. They are assigned technical duties related to acquisition, processing, circulation,
and inventory; they operate computers and provide work direction to student workers and
campus aides.
REPRESENTATIVE DUTIES:
1. Assist students, staff, faculty and community members in locating, receiving, and using
library resources in a variety of formats – print, audio-visual and digital. (E)
2. Create reserve room records for instructional resources that faculty require or recommend
for classroom assignments; including supplemental course materials in a variety of formats;
process instructor provided material and procure library resources requested for academic
reserves. Assist instructors with updating open and closed academic reserve material,
monitor and revise both the academic reserve database and the physical inventory; provide
instructors and information regarding compliance with copyright guidelines for all academic
reserve materials. (E)
3. Provide general assistance and directional information to students, faculty and staff; explain
library policies and procedures to students, staff, faculty, and community members. (E)
4. Circulate library material according to established procedures; provide password override
necessary to perform specific circulation functions.
5. Respond to user incidents with RFID security system alarms.
6. Utilize serials control module to track receipt and process issues of print periodicals
according to established procedures. (E)
7. Modify library and institutional user records according to overdue and long overdue
circulation policies and procedures; place and clear holds in Student Administration
software; place and clear bills in SirsiDynix for lost or damaged library material. (E)
8. Process interlibrary loan lending requests from other institutions via OCLC World Resource
Sharing; circulate interlibrary loan borrowing requests; explain interlibrary loan procedures
and policies to library users. (E)
MIRACOSTA COMMUNITY COLLEGE DISTRICT
8/18/09
LIBRARY TECHNICIAN I, PUBLIC SERVICES
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9. Provide assistance with and instruction for library equipment including copiers and printers,
VCRs, DVD players, mini-DV players, and laserdisc players.
10. Perform a variety of clerical duties including typing, filing and duplicating; answer telephone
as needed; provide directional and general information; screen and direct incoming calls to
appropriate personnel or department.
11. Maintain the Friends of the Library user database; create user records for members of the
community and reciprocal borrowers from NCHEA institutions; prepare records and reports
as directed; distribute information as necessary. (E)
12. Provide work direction to student workers and campus aides.
13. Prepare library for opening and closing, securing public areas, starting equipment, logging
into a variety of software programs and related activities. (E)
14. Perform related duties as assigned.
KNOWLEDGE AND ABILITIES:
KNOWLEDGE OF:
Library of Congress Classification System.
Library policies and procedures.
ANCSR Classification system.
Current SirsiDynix software
RFID technology
MARC 21 bibliographic record structure
OCLC WorldCat Resource Sharing web interface.
Audio-visual equipment.
Microsoft Office Suite software; Word, Excel, Outlook
Current workplace practices, procedures and equipment.
Filing and recordkeeping techniques.
Interpersonal skills using tact, patience and courtesy.
Telephone techniques and etiquette.
ABILITY TO:
Learn to interpret, apply and explain rules, regulations, policies and procedures and apply them in
a variety of procedural situations.
Provide general assistance and information to students and staff.
Process incoming materials and perform related clerical duties.
Circulate materials according to established procedures.
Assist students and others in use of library materials and equipment.
Operate a variety of office equipment, including computer and appropriate software.
Establish and maintain cooperative and effective working relationships with others.
Train and provide work direction to others.
Maintain records and prepare reports.
Communicate effectively both orally and in writing.
Demonstrate sensitivity to and understanding of diverse academic, socioeconomic, cultural,
ethnic and disability issues.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
8/18/09
LIBRARY TECHNICIAN I, PUBLIC SERVICES
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EDUCATION AND EXPERIENCE:
Education and experience equivalent to an Associate degree and one year of closely related
work experience.
LICENSES AND OTHER REQUIREMENTS:
Not applicable
WORK DIRECTION, LEAD AND SUPERVISORY RESPONSIBILITIES:
Student workers and campus aides.
CONTACTS:
Students, faculty, staff, community patrons, general public, staff at other libraries/learning
resources centers.
PHYSICAL EFFORT:
Subject to frequent bending; lifting, pushing, climbing and/or carrying of light to moderately
heavy materials weighing up to 35 pounds; moderate to heavy repetitive use of computer
keyboard, mouse or other control devices; ability to travel to a variety of locations on and off
campus occasionally, as-needed to conduct district business.
EMOTIONAL EFFORT:
Ability to develop and maintain effective working relationships with other individuals from
diverse backgrounds or to work alone; ability to have appropriate interactions and
communications personally, by phone and/or in writing with students, staff and faculty on a
regular, on-going basis; ability to work effectively under pressure on a variety of tasks
concurrently while meeting established deadlines and changing priorities.
WORKING CONDITIONS:
Primarily works in library environment; occasional to frequent contact with and interruptions by
individuals in person or by phone or email; intermittent exposure to impatient, angry and/or
verbally aggressive individuals; may be required to work at any district location during day
and/or evening hours including occasional weekends on an as-needed basis.
MIRACOSTA COMMUNITY COLLEGE DISTRICT
8/18/09
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