NZQA Expiring unit standard
11984 version 3
Page 1 of 3
Title
Maintain quality of individual goods in a distribution facility
Level
3
Credits
3
Purpose
People credited with this unit standard are able to: identify
quality standards for goods; ensure current condition of goods
meet quality standards; and monitor factors which could impact
on quality of goods.
Classification
Retail, Distribution, and Sales > Distribution
Available grade
Achieved
Explanatory notes
1
Definitions
Distribution facility refers to a workplace where the primary focus is on storage and
distribution of stock.
Organisational procedures refer to instructions to staff on policy and procedures
which are formally documented, or generally accepted within the workplace.
2
Evidence is required for maintenance of quality of four different goods.
Outcomes and evidence requirements
Outcome 1
This unit standard is
Evidence requirements
expiring
Identify quality standards for goods.
1.1
Required quality standards are identified according to needs of goods.
Range
1.2
may include but is not limited to – environment, handling, storage,
accessibility, packaging, specification.
Potential risks to goods are identified.
Range
may include but is not limited to – damage, accident, deterioration.
Outcome 2
Ensure current condition of goods meets quality standards.
Range
incoming, on hand, outgoing.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11984 version 3
Page 2 of 3
Evidence requirements
2.1
Representative sample of goods is inspected for compliance with quality
standards.
2.2
Non-compliance with quality standards is identified accurately.
2.3
Action is taken to eliminate non-compliance with quality standards.
may include but is not limited to – reject, notify supplier, remedy,
refer to authorised personnel.
Range
Outcome 3
Monitor factors which could impact on quality of goods.
Evidence requirements
3.1
Potential risks to quality of goods are identified.
3.2
Action is taken to minimise potential risks to quality of goods in accordance with
organisational procedures.
Replacement information
This unit standard, unit standard 406, unit standard 418,
unit standard 11958, and unit standard 22014 have been
replaced by unit standard 28500.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
This unit standard is
expiring 31 December 2016
1
31 October 1997
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
Review
2
29 July 2002
31 December 2016
Review
3
16 April 2015
31 December 2017
Consent and Moderation Requirements (CMR) reference
0225
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
11984 version 3
Page 3 of 3
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
This unit standard is
expiring
ServiceIQ
SSB Code 9068
 New Zealand Qualifications Authority 2016