NZQA Expiring unit standard
21138 version 3
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Title
Demonstrate knowledge of injury management procedures in a dairy
processing operation
Level
3
Credits
4
Purpose
People credited with this unit standard are able to: identify the
need to manage workplace injuries; demonstrate knowledge of
the Injury Prevention, Rehabilitation, and Compensation Act
(IPRC Act) 2001 as it relates to a dairy processing operation;
and explain workplace injury management procedures in a
dairy processing operation.
Classification
Dairy Manufacturing > Dairy Workplace Health and Safety
Available grade
Achieved
Entry information
Critical health and
safety prerequisites
Open.
Explanatory notes
1
Definition
Organisational requirements refer to instructions to staff on policy and procedures which
are documented in memo and/or manual format and are available in the workplace.
These include but are not limited to site-specific and company quality management
requirements.
2
Legislation relevant to this unit standard includes but is not limited to – Injury
Prevention, Rehabilitation, and Compensation Act (IPRC Act) 2001; Health and
Safety in Employment Act 1992; Health and Safety in Employment Regulations 1995;
Privacy Act 1993; Health Information Privacy Code 1994; and Human Rights Act
1993.
Outcomes and evidence requirements
Outcome 1
Identify the need to manage workplace injuries in a dairy processing operation.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
21138 version 3
Page 2 of 3
Evidence requirements
1.1
Reasons for managing injuries are identified in terms of organisational
requirements.
1.2
The difference between injury management and injury prevention is identified.
Outcome 2
Demonstrate knowledge of the IPRC Act as it relates to a dairy processing operation.
Evidence requirements
2.1
The function of the IPRC Act is identified in terms of injury management and
claims administration processes in New Zealand.
2.2
The difference between an accident and a work-related gradual injury process,
as defined under the IPRC Act, is explained.
2.3
Employee statutory entitlements are identified in terms of their legislative
requirements.
Range
2.4
any three of the following – weekly compensation, treatment,
independence allowance, vocational rehabilitation and social
rehabilitation.
Accredited employer obligations are explained in accordance with legislative
requirements.
Range
any five of the following – cover decisions, entitlements, file
management, administration and reporting, dispute resolution,
rehabilitation policies, procedures and responsibilities,
rehabilitation plans, and return to work procedures.
Outcome 3
Explain workplace injury management procedures in a dairy processing operation.
Evidence requirements
3.1
Responsibility for early reporting of the work injury is explained in terms of
organisational requirements.
Range
immediate supervisor or manager.
3.2
Responsibility and time-frames for completing the initial needs assessments,
action plan and gaining employee consent are explained.
3.3
Responsibilities of key personnel in the injury management process are
explained.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
key personnel include – employee, immediate supervisor or
manager, rehabilitation advisor, claims administrator, disputes
manager, third party administrator.
Range
3.4
21138 version 3
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Dispute resolution procedures, including ability to utilise a support person or
representative, are explained in accordance with organisational requirements.
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
27 October 2005
31 December 2017
Rollover
2
17 July 2009
31 December 2017
Review
3
15 October 2015
31 December 2017
Consent and Moderation Requirements (CMR) reference
0022
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016