NZQA Expiring unit standard
20170 version 3
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Title
Participate in teams in the dairy industry
Level
3
Purpose
Credits
4
People credited with this unit standard are able to: contribute to
team objectives, complete work tasks and roles to meet team
requirements, participate in planning and developing team
resources, and demonstrate knowledge of team goal setting
and performance measurement in the dairy industry.
This unit standard is for employees in dairy companies who
work in teams to achieve assigned tasks and/or jobs.
Classification
Dairy Manufacturing > Dairy People Skills
Available grade
Achieved
Explanatory notes
1
Work must be carried out in accordance with organisational requirements, licensing
requirements, legislative requirements and industrial awards and agreements, which
will vary depending on the workplace in which assessment is taking place.
2
Teams may be a feature of work organisation or formed to address a specific
function or issue.
3
Team practices and work allocation occur within the context of licensing
requirements and industrial agreements.
4
Achieving team goals typically involves co-operation with own team members and
with other teams and work areas.
5
Performance standards are standards set by the organisation that incorporate quality
and quantity criteria that have to be met.
Outcomes and evidence requirements
Outcome 1
Contribute to team objectives in the dairy industry.
Evidence requirements
1.1
Team goals and performance standards are identified and clarified.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
20170 version 3
Page 2 of 3
1.2
The importance of implementing a team approach is explained in terms of
completing specific tasks.
1.3
Tasks required to achieve goals and performance standards are identified.
1.4
Personal work tasks and roles are assessed in terms of time and resource
requirements and negotiated with own team members, other teams and work
areas to ensure team goals and performance standards are met.
1.5
Support is provided to other team members to achieve team goals.
Outcome 2
Complete work tasks and roles to meet team requirements in the dairy industry.
Evidence requirements
2.1
Relevant legislative, organisational and other requirements for the task are
identified in terms of applying them to the team environment.
2.2
Personal workload is planned to meet team goals and performance standards,
and work responsibilities are completed within agreed timeframes.
2.3
Problems are identified and timely requests are made for assistance from own
team members, other teams and work areas as required to meet team goals
and performance standards.
2.4
Constructive feedback and assistance is provided to other team members to
effectively achieve team goals and performance standards.
Outcome 3
Participate in planning and developing team resources in the dairy industry.
Evidence requirements
3.1
Resource implications of team goals and targets are identified.
3.2
Personal skills are assessed to identify match with team skills and enable
resource requirements to be identified.
Outcome 4
Demonstrate knowledge of team goal setting and performance measurement in the dairy
industry.
Evidence requirements
4.1
Procedures for identifying critical success factors for performance standards are
described in relation to own work responsibilities.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016
NZQA Expiring unit standard
4.2
Methods used to measure achievement of personal and team goals are
described in relation to own work responsibilities and how these contribute to
team goals.
measurement may include but is not limited to – achievement of
work outcomes, performance appraisal systems, team
performance indicators.
Range
4.3
20170 version 3
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Group processes and competency identification are described in terms of
application to own team situation.
group processes may include but is not limited to – basic
facilitation, negotiation, conflict resolution.
Range
Replacement information
This unit standard has been replaced by unit standard
28650
This unit standard is expiring. Assessment against the standard must take place by
the last date for assessment set out below.
Status information and last date for assessment for superseded versions
Process
Version Date
Last Date for Assessment
Registration
1
26 September 2003
31 December 2017
Rollover
2
26 January 2007
31 December 2017
Review
3
18 June 2015
31 December 2017
Consent and Moderation Requirements (CMR) reference
0022
This CMR can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Please note
Providers must be granted consent to assess against standards (accredited) by NZQA,
before they can report credits from assessment against unit standards or deliver courses
of study leading to that assessment.
Industry Training Organisations must be granted consent to assess against standards by
NZQA before they can register credits from assessment against unit standards.
Providers and Industry Training Organisations, which have been granted consent and
which are assessing against unit standards must engage with the moderation system that
applies to those standards.
Requirements for consent to assess and an outline of the moderation system that applies
to this standard are outlined in the Consent and Moderation Requirements (CMR). The
CMR also includes useful information about special requirements for organisations wishing
to develop education and training programmes, such as minimum qualifications for tutors
and assessors, and special resource requirements.
Primary Industry Training Organisation
SSB Code 101558
 New Zealand Qualifications Authority 2016