POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Manager, Student Services
Exempt
CATEGORY:
GRADE:
Professional
C
JOB SUMMARY: Responsible for the coordination of the academic and continuing education registration and
student services activities of the Registrar’s office.
ESSENTIAL FUNCTIONS:
YEARLY
PERCENT OF
TIME
30%
1.
Directs, coordinates, and supervises the daily operation for the district support
services at the designed campus. Provides a variety of services to students, staff,
faculty, and outside agencies and serves as a campus liaison. Daily analysis of a
broad range of problems with considerable reasoning and judgment is conducted.
2.
Year-around coordination and implementation of various academic/non-credit
registration functions: Telephone, walk-in, mini-mester, power pack and special
registrations. Handle the process of enrollment for academic suspension or
returning probation students.
Implements and maintains the Registrar’s,
Admissions’, and Continuing Education departments electronic data information.
20%
3.
Coordinates and supervises the Registrar, Admissions, and Continuing Education
daily campus functions. Ensure the availability of services to students, faculty,
staff, and community members to include emergencies, maintenance requests,
problem resolutions, and disseminate information.
20%
4.
Interprets and coordinates operations, procedures, policies, laws, rules, and
regulations governing departmental functions. Adheres to deadlines as designated
under State and Coordinating Board Rules and Regulations for each semester
session. Responsible for determining residency status for tuition purposes as
stated by the Texas Higher Education Board. Assist Financial Aid in providing
Ability to Benefit (ATB) status according to Federal Government legislation.
Responsible for the clearance of instructor’s grade scanners, grade records, and
official certified class rosters.
10%
5.
Provides personnel management, direction, and guidance to staff, including:
orientation, performance appraisal, coaching, personal and professional
development. Establish tasks and standards for the campus site. Employ, train,
approve leave absences, and sign time sheets.
10%
6.
Responsible to maintain and keep the registration and office equipment functional.
Other duties include ordering, receiving, processing, and distributing materials to
students, staff, and faculty. Authorize materials to be posted on campus.
5%
7.
Perform other duties as assigned.
5%
Effective 7/1/02
Revised: 11/3/09 & 9/23/13
Page 1 of 4
REPORTING RELATIONSHIP: Assistant Registrar for Registration
SUPERVISORY RESPONSIBILITIES: Staff assigned to the designated campus within the Registrar’s and/or
area of responsibility.
BUDGET RESPONSIBILITIES: None
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s Degree or an equivalent combination of education and experience.
EXPERIENCE: Five (5) years.
CERTIFICATIONS/LICENSURES: None
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities: Strong analytical skills, detailed oriented, ability to process and analyze information
accurately, ability to maintain consistencies in actions and practices, and general management skills
required of the position.
2.
Equipment Used: Personal Computer and other equipment associated with an office environment.
3.
Software Used: A variety of spreadsheet, word-processing, database, e-mail, and presentation
software.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. While performing the duties of this Job, the
employee is regularly required to talk or hear. The employee is frequently required to sit and use hands to
finger, handle, or feel. The employee is occasionally required to walk. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance
vision, color vision, peripheral vision, depth perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, negotiating, selecting, developing, and motivating people
are important to the highest degree due to constant interaction with other people, at any level within the
organization or the community, position’s accountability for the development, motivation, assessment, and
reward of employees, and to deal with irrational situations where the outcome is unpredictable.
WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. The noise level in the work environment is usually
moderate.
Effective 7/1/02
Revised: 11/3/09 & 9/23/13
Page 2 of 4
POSITION TITLE:
Manager, Student Services
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work environment
factors described below are representative of those that must be met by an employee to successfully perform the
essential functions of this job.
PHYSICAL ACTIVITIES:
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
None
X
X
X
X
X
X
X
X
X
X
None
WORK ENVIRONMENT:
Wet or humid conditions(non-weather)
Work near moving mechanical parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective 7/1/02
Revised: 11/3/09 & 9/23/13
Over 2/3
X
WEIGHT and FORCE DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
Amount of Time
Under 1/3
1/3 to 2/3
Amount of Time
Under 1/3
1/3 to 2/3
X
Over 2/3
X
X
X
X
None
X
X
X
X
X
X
X
X
X
X
X
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
Required
X
X
X
X
X
X
Page 3 of 4
NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
The intent of this job description is to provide a representative and level of the types of duties and
responsibilities that will be required of positions given this title and shall not be construed as a declaration
of the total of the specific duties and responsibilities of any particular position. Employee may be directed
to perform job-related tasks other than those specifically present in this description.
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Effective 7/1/02
Revised: 11/3/09 & 9/23/13
Date
Page 4 of 4