POSITION DESCRIPTION
PROPOSED TITLE:
EXTENDED TITLE:
FLSA STATUS
Installation Technician
Installation Technical, Broadband
Technology Opportunities Program (BTOP)
Exempt
CATEGORY:
Professional
GRADE:
E (TS)
JOB SUMMARY: The Installation Technician will be an on-the-field support member for the NOC and
Engineering departments versed in all areas of telecommunications outside plant construction to include
inspection of existing infrastructure, supervising maintenance contractors, and delivering services. The
technician will be part of the product delivery, emergency repair, and short-term construction teams
including but not limited to emergency technicians, contracted construction, new and emergency
construction, regulatory agency permits, and existing utility relations.
ESSENTIAL FUNCTIONS:
1.
Responsibilities include: splicing, aerial fiber installation, general electrical
knowledge, emergency fiber repairs, contractor supervision, construction
safety practices, customer product delivery, preventative maintenance and
inspection of all outside plant (wired and wireless).
2.
Construction Safety Practices (OSHA and Industry); Construction Industry
Standards and Practices (construction supervision).
3.
Site survey analysis (fiber and wireless).
4.
Warehouse inventory tracking; Project inspection and measuring (budgets and
projects); Tools and equipment tracking.
5.
NOC support on the field; Engineering support on the field.
6.
Preventative maintenance scheduling and logging; Customer service.
7.
Construction job scope and requirements (hardware usage, fiber height, route
feasibility, pole requirements, etc.) all per set company standards; Service
delivery and installation: wireless, fiber, or through third party.
8.
Other related duties as assigned.
YEARLY
PERCENT OF
TIME
REPORTING RELATIONSHIP: Technical Manager
ESSENTIAL QUALIFICATIONS:
EDUCATION: Specialized Trade, Vocational, Business School or equivalent.
Effective: 11/09/09
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EXPERIENCE: Three (3) years related experience working in construction.
CERTIFICATION/LICENSURES: Must have a valid Texas driver’s license.
SPECIAL SKILLS AND ABILITIES:
1.
Skills/Abilities:
Technical Skills - Basic knowledge of computers; Basic knowledge of networking;
Strives to continuously build knowledge and skills; Shares expertise with others.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to
perform well; Effectively influences actions and opinions of others; Accepts
feedback from others; Gives appropriate recognition to others.
Safety and Security - Observes safety and security procedures; Determines
appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses
equipment and materials properly.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and
openness to others' views; Gives and welcomes feedback; Contributes to building a
positive team spirit; Puts success of team above own interests; Able to build morale
and group commitments to goals and objectives; Supports everyone's efforts to
succeed.
Oral Communication - Speaks clearly and persuasively in positive or negative
situations; Listens and gets clarification; Responds well to questions; Demonstrates
group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling
and grammar; Varies writing style to meet needs; Presents numerical data
effectively; Able to read and interpret written information.
2.
Equipment Used: Personal computer and other equipment associated with a general office
environment (copier, phone, fax, etc.).
3.
Software Used: A variety of word-processing, spreadsheet, database, e-mail, and presentation
software.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk and talk
or hear. The employee is frequently required to use hands to finger, handle, or feel; reach with
hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally
required to sit. The employee must occasionally lift and/or move up to 100 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus.
INTERPERSONAL SKILLS:
Alternative or combined skills in understanding, negotiating, selecting, developing, and
motivating people are important to the highest degree due to constant interaction with other
people, at any level within the organization or the community, position’s accountability for the
development, motivation, assessment, and reward of employees, and to deal with irrational
situations where the outcome is unpredictable.
Effective: 11/11/09
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WORKING CONDITIONS:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to outside weather
conditions. The employee is frequently exposed to moving mechanical parts; high, precarious
places; fumes or airborne particles and risk of electrical shock. The employee is occasionally
exposed to toxic or caustic chemicals and vibration. The noise level in the work environment is
usually loud
Effective: 11/11/09
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POSITION TITLE:
Installation Technician, Broadband Technology Opportunities Program
PHYSICAL REQUIREMENTS & WORKING CONDITIONS: The physical demands and work
environment factors described below are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
PHYSICAL ACTIVITIES:
None
Stand
Walk
Sit
Use hands to finger, handle or feel
Reach with hands and arms
Climb or balance
Stoop, kneel, crouch, or crawl
Talk
Hear
Taste
Smell
WEIGHT and FORCE
DEMANDS:
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
Up to 100 pounds
More than 100 pounds
WORK ENVIRONMENT:
Wet or humid conditions(nonweather)
Work near moving mechanical
parts
Work in high, precarious places
Fumes or airborne particles
Toxic or caustic chemicals
Outdoor weather conditions
Extreme cold(non-weather)
Extreme hot (non-weather)
Risk of electrical shock
Work with explosives
Risk of radiation
Vibration
Over 2/3
X
X
X
X
X
X
X
X
X
X
X
None
Amount of Time
Under 1/3
1/3 to 2/3
X
X
X
X
Over 2/3
X
None
X
Amount of Time
Under 1/3
1/3 to 2/3
Over 2/3
X
X
X
X
X
X
X
X
X
X
VISION DEMANDS:
No special vision requirements
Close vision (clear vision at 20 inches or less)
Distance vision (Clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision
Depth perception
Ability to adjust focus
Effective: 11/11/09
Amount of Time
Under 1/3
1/3 to 2/3
X
Required
X
X
X
X
X
X
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NOISE LEVEL:
Very quiet
Quiet
Moderate
Loud
Very Loud
Exposure Level
X
I certify that I have received a copy of this job description. I have read and understand the duties and
responsibilities of this position.
X
Employee Signature
Effective: 11/11/09
Date
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