CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE EVENT_CODE JAN2016 ASSESSMENT_CODE MK0016_JAN2016 QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 16192 QUESTION_TEXT State the meaning and importance of Direct Marketing. What are the strengths of direct marketing? SCHEME OF EVALUATION Meaning and Importance: An interactive system of marketing which uses one or more advertising media to affect a measurable response or transaction at any location Importance: i.Builds up a database of offers and responses and emerging patterns of behavior of its customers ii.It can measure the effectiveness of an offer iii.uses a variety of media ivCan be conducted in any location Strengths: 1.Quicker sales 2.Better targeting 3.Tailored messages 4.Relationship building 5.Distributors profit 6.Predictable investment and return 7.Aid in market research QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 72323 QUESTION_TEXT Give a brief note on any 5 theories of Advertising. SCHEME OF EVALUATION 1. The cognitive response Theory 2. The stimulus response theory 3 .The dual process theory 4. The resource matching theory 5. Cognitive dissonance theory 6. The accessibility and diagnostic as determinants of judgement theory 7. Context effect and attitude correction theory QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 72324 QUESTION_TEXT Discuss any five tools and techniques of sales promotions. 1. 2. 3 4. 5. SCHEME OF EVALUATION 6. 7. 8. 9. 10. Price discounts Bonus Refunds Coupons Sweepstakes Contests Special events Premiums Continuity programmes Sampling QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 125729 Discuss the basic steps of organising a sales promotion campaign. QUESTION_TEXT 1. Asses marketing communication opportunities 2. Determine sales promotion objectives 3. Select optimal sales promotion mix SCHEME OF EVALUATION 4. Creation of promotional message 5. Allocation of budget 6. Execution of the company 7. measurement of campaign effectiveness QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 125733 Describe the basic advertising communication process. QUESTION_TEXT SCHEME OF EVALUATION 1. Message 1 marks 2. Sender or source 2 marks 3. Encoding 2 marks 4. Channel 2 marks 5. Decoding 2 marks 6. Feedback 1 marks QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 125735 QUESTION_TEXT Describe the AIDA model of consumer response hierarchy. SCHEME OF EVALUATION i. Awareness ii. Interest iii. Desire iv. Action (2.5 marks each)