CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
OCTOBER15
ASSESSMENT_CODE MB0038_OCTOBER15
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
8807
QUESTION_TEXT
What do you understand by leading? Discuss the importance of
leading in an enterprise.
SCHEME OF
EVALUATION
Leading is the process of setting direction, creating alignment, and
creating engagement to deliver high productivity and to facilitate
change.
Importance of leading are
1.Initiates actions
2.Sustains action
3.Integrates efforts
4.Means of motivation
5.Provides stability
6.Copes with the changes
7.Utilizes resources efficiently (Total 10 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
8809
QUESTION_TEXT
Give the meaning of social loafing. Analyze the group decision making
techniques in detail.
SCHEME OF
EVALUATION
Social loafing occurs when one or more group members rely on the
efforts of other group members and fail to contribute their own time,
effort, thoughts or other resources to a group since it is harder to
attribute the group’s output to individual contributions.(2 marks)
Group decision making techniques are
1.Interacting
2.Brainstorming
3.Nominal group technique
4.Electronic meeting
Points to be explained, 2 marks each
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
73005
QUESTION_TEXT
Briefly discuss the various models used in the strategic planning
and decision making.
SCHEME OF
EVALUATION
TOWS matrix - SO, WO, ST, WT. (3 marks)
Portfolio matrix or BCG matrix (2 marks)
Porters five forces model (3 marks)
Blue Ocean (2 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
73008
QUESTION_TEXT
Define leadership. Enumerate various functions of leading.
Definition of leadership 1 mark
Function
SCHEME OF EVALUATION Settling direction
Creating alignment
Creating engagement (9 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
73010
QUESTION_TEXT
Define organizational change? Identify the various forces of change?
SCHEME OF
EVALUATION
Organizational change may be defined as “the adoption of a new idea
or a behavior by an organization”. It I is a way of altering an existing
organization to increase the organizational; effectiveness for achieving
its objectives.
Forces of change
Forces for change can be internal or external.
Internal forces
* Change in the top management – Change in the top
management and consequent change in the ideas to turn the
organization.
* Change in the size of the organization – Change in the
organizations size leads to change in the internal structure and
complexity of the operations in the organization.
* Performance gaps – When a gap between the set target and
actual results is identified, organizations face the forces to change and
reduce the gap.
* Employee needs and value – With changing needs and values of
the employee, organizations change their policies.
* Deficiency in the existing organization – Sometimes changes are
necessary because of the deficiency in the present organizational
arrangement and process. These deficiency may be in the form of
unmanageable spam of management, large number of managerial
levels, lack of co-ordination between various departments, obstacles in
communication, multiplicity of committees, lack of uniformity in policy
decisions, lack of co-operation between line and staff.
* Change/addition to business – If you change the business or add
businesses, these will force a change in the organization.
External forces
* Political and legal environment – When this changes, business
has to adapt and change. For example , if there is a labour law change
or if the international law of taxation changes or the country signs
agreements with other countries leading to export/import of goods,
induction of FDI etc. the organization has to change.
* Economic – When the economic changes take place, the
companies have to change. For example, when the economic downturn
took place in the world in 2008, many change s were incorporated in
India also.
* Social – With social awareness such as rules of acquisition of land
and attitude towards mining and when more inclusiveness is warranted
by the society, etc. the business has to change.
* Technology – In today’s world, technology leads and compels
many changes such as the change created due to mobile phones, ATMs
etc
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
124884
Explain the 14 principles of management by Henri Fayol.
QUESTION_TEXT
SCHEME OF EVALUATION
1.
Division of labour
2.
Authority and responsibility coexist
3.
unity command
4.
Unity direction
5.
Equality
6.
Order
7.
Discipline
8.
Initiative
9.
Fairness
10. Stability
11. Scalar chain
12. Subordination of individual interest to general interest
13. Esprit de corps
14. Centralization and decentralization
(10 marks)