CUSTOMER_CODE SMUDE
DIVISION_CODE SMUDE
EVENT_CODE OCTOBER15
ASSESSMENT_CODE MB0038_OCTOBER15
QUESTION_TYPE DESCRIPTIVE_QUESTION
QUESTION_ID 8807
QUESTION_TEXT
What do you understand by leading? Discuss the importance of leading in an enterprise.
SCHEME OF
EVALUATION
Leading is the process of setting direction, creating alignment, and creating engagement to deliver high productivity and to facilitate change.
Importance of leading are
1.Initiates actions
2.Sustains action
3.Integrates efforts
4.Means of motivation
5.Provides stability
6.Copes with the changes
7.Utilizes resources efficiently (Total 10 marks)
QUESTION_TYPE
QUESTION_ID
QUESTION_TEXT
DESCRIPTIVE_QUESTION
124884
Explain the 14 principles of management by Henri Fayol.
1. Division of labour
2. Authority and responsibility coexist
3. unity command
SCHEME OF EVALUATION
4. Unity direction
5. Equality
6. Order

7. Discipline
8. Initiative
9. Fairness
10. Stability
11. Scalar chain
12. Subordination of individual interest to general interest
13. Esprit de corps
14. Centralization and decentralization
(10 marks)
QUESTION_TYPE
QUESTION_ID
QUESTION_TEXT
SCHEME OF
EVALUATION
QUESTION_TYPE
DESCRIPTIVE_QUESTION
124888
Discuss the importance of organizing as one of the function of management.
1. Creates roles
2. Facilitates specialization
3. Clarifies authority
4. Enables coordination
5. Facilitates effective administration
6. Supports growth and diversification
7. Provides sense of security
8. Defines power, authority and responsibility, delegation and decentralization
9. Enables change
DESCRIPTIVE_QUESTION

QUESTION_ID
QUESTION_TEXT
124893
Explain the steps involved in planning.
1. Being aware of opportunities
2. Establishing objectives
3. Developing premises
SCHEME OF EVALUATION
4. Determining attractive courses
5. Evaluating attractive courses
6. Selecting a course
7. Formulating plans
8. Qualifying plans by budgeting (10 marks)
QUESTION_TYPE DESCRIPTIVE_QUESTION
QUESTION_ID 124897
QUESTION_TEXT Explain any five points shows the importance of control
SCHEME OF
EVALUATION
Importance of control
Control is important because of the following reasons:
Creates the basis for the future:
It provides a basis for future planning and action because it identifies and report the efficiency of a project or any action.
Guides to keep goals on track:
The continuous flow of information about policies and performance keeps the goals on track by enabling timely corrective action. Thus it guides the management in achieving predetermined goals.
Prevents repetition of mistakes:
It also enables the management to avoid repetition of past mistakes by enabling one decide on the future course of action,
Enables future planning and follow up action:
It enables planning for the future and facilitates follow up action.
Enables decentralisation:
In large organisations where decentralisation is inevitable, control becomes the key success because it establishes accountability. The management cannot delegate authority without ensuring proper control.
Enable management by exception, assist coordination and enables HR functions and motivation are other points show the importance of control.

QUESTION_TYPE DESCRIPTIVE_QUESTION
QUESTION_ID
QUESTION_TEXT
SCHEME OF
EVALUATION
156482
Explain the four principles of scientific management as proposed by
F.W. Taylor
1. Develop a science for each element of a man’s work which replaces the old rule of thumb method
2. Scientifically select and then train, teach, and develop the workman, whereas in the past, he chose his own work and trained himself as best as he could
3. The workers heartily cooperate with the men so as to ensure that all of the work are done in accordance with the principles of science which has been developed
4. There is an almost equal division of work and responsibility between the management and the workmen. The management takes over all work for which they are better fitted than the workmen, while in the past, almost all of the work and the greater part of the responsibility were thrown upon the men.