CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE

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CUSTOMER_CODE
SMUDE
DIVISION_CODE
SMUDE
EVENT_CODE
SMUAPR15
ASSESSMENT_CODE MB0043_SMUAPR15
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
9623
QUESTION_TEXT
Define HRM and write the objectives of HRM.
SCHEME OF
EVALUATION
“HRM involves all management decisions & practices that directly
affect or influence the people or human resources who work for the
organization”.
(2 marks)
Objectives:
1. To act as a link between the top management & the
Employees
(1 mark)
2. To arrange & maintain adequate manpower inventory, which in
turn, ensures the smooth working of the
organization
(1 mark)
3. To offer training as a way of developing skills, enhancing
productivity & most importantly, increasing individual &
organizational performance to achieve the desired
results.
(2 marks)
4. To devise employee benefit schemes for improving employee
motivation and group morale & enhancing employer-employee cooperation.
(1 mark)
5. To ensure and enhance the quality of work life, which refers to the
employee’s perception of their physical & psychological well-being
at work.
(2 marks)
6. To help up ethical value & behaviour amongst employees both
within & outside the organization
(1 mark)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
9624
QUESTION_TEXT
Explain the different roles of HR manager.
1. Service provider
2. Administrator expert
3. Facilitator
4. Consultant
SCHEME OF EVALUATION
5. Auditor
6. Change agent
7. Employee advocate
Explain the above points
(1 mark)
(2 marks)
(1 mark)
(1 mark)
(1 mark)
(2 marks)
(2 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125712
QUESTION_TEXT
Explain the managerial functions of Human Resource
Management.
Managerial function
SCHEME OF
EVALUATION
•
Planning
•
Organizing
•
Staffing
•
Directing
•
Controlling
(2 × 5 = 10 marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
125721
QUESTION_TEXT
Discuss Globalization and its impact on HR
The integration of the world’s economies brought about by thru rapid
improvement in communication and transportation. Globalization
involves the spread of social, economic and cultural ideas and
growing uniformity between different places resulting from this
spread. (5 marks)
The tendency of firms is to extend their sales and manufacturing to
new markets abroad and for business everywhere. Impact of
globalization on HR
SCHEME OF
EVALUATION
Technology,trends in the nature of work ,A service society
Other Trends affecting HRM
Equal employment opportunities
Union management relations.
Mandated health benefits, occupational safety and health benefits (5
marks)
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
158868
QUESTION_TEXT
Briefly describe the history of human resource management
a.
SCHEME OF
EVALUATION
There is a vast difference between the modern HRM and
personnel management that was prevalent decades ago. Over the
past few years personnel scientific management approach and
human relations approach appeared and disappeared. The history
can be studied under three heads :
i.
Scientific management approach –Fredrick Taylor
ii.
Human relations approach – Hawthorne studies during
1930 and 1940
iii. Human resources approach
QUESTION_TYPE
DESCRIPTIVE_QUESTION
QUESTION_ID
158870
QUESTION_TEXT
What are the various management development methods
a.
b.
On the job development methods
i.
Coaching
ii.
Job rotation
iii.
Understudy assignment
iv.
Multiple management
Off the job development methods
SCHEME OF EVALUATION
i.
Simulation
ii.
Sensitivity training
iii.
Transaction analysis
c.
Conferences
d.
Lectures
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