CUSTOMER_CODE SMUDE DIVISION_CODE SMUDE EVENT_CODE SMUAPR15 ASSESSMENT_CODE MB0043_SMUAPR15 QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 9623 QUESTION_TEXT Define HRM and write the objectives of HRM. SCHEME OF EVALUATION “HRM involves all management decisions & practices that directly affect or influence the people or human resources who work for the organization”. (2 marks) Objectives: 1. To act as a link between the top management & the Employees (1 mark) 2. To arrange & maintain adequate manpower inventory, which in turn, ensures the smooth working of the organization (1 mark) 3. To offer training as a way of developing skills, enhancing productivity & most importantly, increasing individual & organizational performance to achieve the desired results. (2 marks) 4. To devise employee benefit schemes for improving employee motivation and group morale & enhancing employer-employee cooperation. (1 mark) 5. To ensure and enhance the quality of work life, which refers to the employee’s perception of their physical & psychological well-being at work. (2 marks) 6. To help up ethical value & behaviour amongst employees both within & outside the organization (1 mark) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 9624 QUESTION_TEXT Explain the different roles of HR manager. 1. Service provider 2. Administrator expert 3. Facilitator 4. Consultant SCHEME OF EVALUATION 5. Auditor 6. Change agent 7. Employee advocate Explain the above points (1 mark) (2 marks) (1 mark) (1 mark) (1 mark) (2 marks) (2 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 125712 QUESTION_TEXT Explain the managerial functions of Human Resource Management. Managerial function SCHEME OF EVALUATION • Planning • Organizing • Staffing • Directing • Controlling (2 × 5 = 10 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 125721 QUESTION_TEXT Discuss Globalization and its impact on HR The integration of the world’s economies brought about by thru rapid improvement in communication and transportation. Globalization involves the spread of social, economic and cultural ideas and growing uniformity between different places resulting from this spread. (5 marks) The tendency of firms is to extend their sales and manufacturing to new markets abroad and for business everywhere. Impact of globalization on HR SCHEME OF EVALUATION Technology,trends in the nature of work ,A service society Other Trends affecting HRM Equal employment opportunities Union management relations. Mandated health benefits, occupational safety and health benefits (5 marks) QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 158868 QUESTION_TEXT Briefly describe the history of human resource management a. SCHEME OF EVALUATION There is a vast difference between the modern HRM and personnel management that was prevalent decades ago. Over the past few years personnel scientific management approach and human relations approach appeared and disappeared. The history can be studied under three heads : i. Scientific management approach –Fredrick Taylor ii. Human relations approach – Hawthorne studies during 1930 and 1940 iii. Human resources approach QUESTION_TYPE DESCRIPTIVE_QUESTION QUESTION_ID 158870 QUESTION_TEXT What are the various management development methods a. b. On the job development methods i. Coaching ii. Job rotation iii. Understudy assignment iv. Multiple management Off the job development methods SCHEME OF EVALUATION i. Simulation ii. Sensitivity training iii. Transaction analysis c. Conferences d. Lectures