Online Banking
Most banks offer online banking. You will be exploring the Wells Fargo site. While each bank’s
site will look a little different, most of the options available will be the same or very similar.
Go to the site https://www.wellsfargo.com/online-banking/. Use the information found on this
site to answer the following questions. The green arrow about midway down the screen points
to a link to the Wells Fargo Online Tour that may also be helpful.
1) Why would a consumer choose to use online banking?
2) What are some reasons a consumer would want to be able to view her accounts at any
given time?
3) List 4 types of transactions that can be viewed in Account Activity.
4) How far back can you view checking account activity?
5) Give an example of a time when an account holder would use the Find Transactions
feature in Account Activity.
6) Why would a consumer choose to use Online Bill Pay?
7) When using the Send Money feature, what information is needed to add a recipient?
8) What are the 3 tools available under My Money Map?
9) Why would a consumer prefer text banking over using the WF.com site or the Wells
Fargo app?
10) How would you find out the balances in all of your accounts using text banking?
11) List 2 examples of alerts that an account holder can create and 2 delivery methods
available for the alerts.
12) There are many Account Services available online. What are 4 services you would find
useful and why?