The 4 Ps Video What do People Want? Researchers use many types of quantitative & qualitative approaches throughout the life of a product (brain scans, consumer interviews, focus groups, and even hidden cameras) to define the size and characteristics of a market and create marketing strategies. Marketing is everything sellers do to place their product or service in the hands of potential customers. They use the 4 or 5Ps including branding and positioning strategies. Primary Market Types When a company plans to market a product, it must decide whether to focus on a mass, secondary supplier or niche market. The Consumer’s Role Consumers are central to the process-so people might even be called: The fifth "P". Whether focused on the product, price, place, or promotion, successful marketing strategies center on consumer beliefs. Product A product is anything that can be offered to satisfy a market's want or need. Successful companies consider the product's form, functionality, features and benefits from the consumers' point of view. 3M CORP CASE STUDY Price, refers to the amount of money charged for a product or service. Profits go to those who charge the right price. A company must ask many questions about the marketplace: How much is charged by the product's direct competitors? How should the price compare to similar products of different sizes and varieties? How much is the customer willing to pay? Layered Pricing Luxury Pricing Price Skimming Market penetration pricing ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ The 4 Ps Video Place The third "P" of the marketing mix is place, which refers to how a product gets to the people who will buy it; the “distribution strategy.” • Direct, • Indirect, DELL COMPUTER CASE STUDY Promotion The marketing strategy that includes advertising, selling, public relations, trade shows, direct mail, sales and other communication techniques--even the messages on packaging. CHARMIN CASE STUDY Focus on technology From the ads created for radio commercials a century ago to the virtual stores in online worlds today. Hewlett-Packard's online contest - IBM's replica of one of its Research Centers, and Coldwell Banker. Text messaging and video replaces mass marketing with niche marketing. Ad campaigns sometimes combine Web data with location information so people get cell messages when they are near a certain store. Purchases are more convenient & makes the advertising more personal--and therefore more powerful. Of course, it may also be perceived as intrusive or excessive. Positioning A strategy that attempts to define how people perceive a product. It refers to a buyer's beliefs and feelings about the product when comparing it to similar products. The marketing of these products-from where you find them at the store to how much they cost and what their package says, helps you to draw those connections. SUNKIST CASE STUDY STARBUCKS EXAMPLE Brand That symbolic expression of all the information and expectations that people associate with a specific product or service. It is a promise of what kind of product, price, and place to expect. A brand is to a product what personality is to a human. PORSCHE CASE STUDY ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ____________________________________ ___________________________________