Human Resources Manager WESLEY COLLEGE MELBOURNE Job Description Position Title Human Resources Manager Nature of Role Human Resources Managers at Wesley College provide high quality operational service and support to line managers and staff on people issues, and facilitate the development and implementation of human resource strategies, policies and guidelines that will ensure an effective and consistent approach across the College. The Human Resources Managers report to the Director of Human Resources. The College has two Human Resources Managers who provide services to nominated College locations and in conjunction with the Director assume responsibility for assigned College wide functional responsibilities. A campus based Human Resources Assistant reports to each Human Resources Manager. Human Resource Managers also work closely with other members of the Human Resources team including the Payroll Manager, Return to Work Coordinator and Occupational Health and Safety Coordinator. This role has no direct budgetary responsibilities. Main Responsibilities and Accountability Areas In consultation with the Director, develop and implement human resource strategies, policies and guidelines Provide a consultancy and advisory service to line managers and staff of the College on human resources issues. Support will focus on: - Recruitment - Staff movements, contract management and workforce planning - Performance and conduct management - People management and the application of College policies - Change management, including managing workplace restructures - Investigation and resolution of claims of inappropriate workplace behaviour/workplace conflict - Assistance with providing support for the resolution of disputes and grievances - Separation (termination, redundancy, retirement) In consultation with the Return to Work Coordinator and the Occupational Health and Safety Coordinator help manage issues related to workplace risk, Occupational Heath and Safety, Workcover and return to work Participate in human resource linked service improvement projects or other projects as directed by the Director Work with line managers to deliver a high performance culture by shifting mindsets and behaviours Promote the Human Resources model of service delivery and help ensure the team is recognised as flexible, dynamic and an excellent source of generalist services Ensure that staff records are maintained to meet staff, organisation and statutory requirements Liaise with employer and employee organisations, industry groups and peers to keep abreast of current human resource issues and trends Human Resources Manager Take a leading role in promoting and supporting student, staff and visitor safety and well-being, anticipating and responding accordingly to potential threats Demonstrate full awareness of work health and safety issues and procedures, complying with these and taking responsibility for one’s own health and safety Be familiar with emergency procedures and be ready to implement them if necessary Performance Indicators Effective provision of prompt, relevant and accurate advice to line managers and staff on people issues Effective coaching of line managers on how to manage people issues so that mindsets and behaviour shift, and their dependence on Human Resources is reduced Coach and partner line managers to ensure that College strategies, policies and guidelines are applied in a fair and equitable manner, and that all ER/IR issues are handled in an unbiased fashion Appropriately and in a timely manner seek advice and/or escalate issues where appropriate to gain resolution, and identify, report on and action issues likely to impact the operations of the College Effectively use consultative processes in the development and implementation of strategies, policies and guidelines, and to scope and plan projects appropriately Work in an efficient, effective and timely manner on a variety of issues and projects, as required Excellence in professional relationships and communication skills Achieve a high level of key stakeholder satisfaction Demonstrate awareness of and ability to implement work health and safety practices and emergency procedures when required Position Requirements Tertiary qualifications in Human Resource Management or a related field such as business, law or psychology 5+ years experience in a Human Resources generalist role, ideally within the Education or professional services sector Capacity and interest in policy formulation, based on an understanding of relevant legislative frameworks An understanding of Occupational Health and Safety, Workcover and Return to Work strategies Demonstrable commitment to the highest levels of client service Strong interpersonal skills and the ability to relate to people at all levels A willingness to understand and appreciate the culture of the College and each campus