Human Resources Manager

Human Resources Manager
Job Description
Position Title
Human Resources Manager
Nature of Role
Human Resources Managers at Wesley College provide high quality operational
service and support to line managers and staff on people issues, and facilitate the
development and implementation of human resource strategies, policies and
guidelines that will ensure an effective and consistent approach across the College.
The Human Resources Managers report to the Director of Human Resources.
The College has two Human Resources Managers who provide services to
nominated College locations and in conjunction with the Director assume
responsibility for assigned College wide functional responsibilities. A campus based
Human Resources Assistant reports to each Human Resources Manager.
Human Resource Managers also work closely with other members of the Human
Resources team including the Payroll Manager, Return to Work Coordinator and
Occupational Health and Safety Coordinator.
This role has no direct budgetary responsibilities.
Main Responsibilities and Accountability Areas
In consultation with the Director, develop and implement human resource
strategies, policies and guidelines
Provide a consultancy and advisory service to line managers and staff of the
College on human resources issues. Support will focus on:
- Recruitment
- Staff movements, contract management and workforce planning
- Performance and conduct management
- People management and the application of College policies
- Change management, including managing workplace restructures
- Investigation and resolution of claims of inappropriate workplace
behaviour/workplace conflict
- Assistance with providing support for the resolution of disputes and
- Separation (termination, redundancy, retirement)
In consultation with the Return to Work Coordinator and the Occupational
Health and Safety Coordinator help manage issues related to workplace risk,
Occupational Heath and Safety, Workcover and return to work
Participate in human resource linked service improvement projects or other
projects as directed by the Director
Work with line managers to deliver a high performance culture by shifting
mindsets and behaviours
Promote the Human Resources model of service delivery and help ensure the
team is recognised as flexible, dynamic and an excellent source of generalist
Ensure that staff records are maintained to meet staff, organisation and
statutory requirements
Liaise with employer and employee organisations, industry groups and peers
to keep abreast of current human resource issues and trends
Human Resources Manager
Take a leading role in promoting and supporting student, staff and visitor
safety and well-being, anticipating and responding accordingly to potential
Demonstrate full awareness of work health and safety issues and procedures,
complying with these and taking responsibility for one’s own health and safety
Be familiar with emergency procedures and be ready to implement them if
Performance Indicators
Effective provision of prompt, relevant and accurate advice to line managers
and staff on people issues
Effective coaching of line managers on how to manage people issues so that
mindsets and behaviour shift, and their dependence on Human Resources is
Coach and partner line managers to ensure that College strategies, policies
and guidelines are applied in a fair and equitable manner, and that all ER/IR
issues are handled in an unbiased fashion
Appropriately and in a timely manner seek advice and/or escalate issues
where appropriate to gain resolution, and identify, report on and action issues
likely to impact the operations of the College
Effectively use consultative processes in the development and
implementation of strategies, policies and guidelines, and to scope and plan
projects appropriately
Work in an efficient, effective and timely manner on a variety of issues and
projects, as required
Excellence in professional relationships and communication skills
Achieve a high level of key stakeholder satisfaction
Demonstrate awareness of and ability to implement work health and safety
practices and emergency procedures when required
Position Requirements
Tertiary qualifications in Human Resource Management or a related field
such as business, law or psychology
5+ years experience in a Human Resources generalist role, ideally within the
Education or professional services sector
Capacity and interest in policy formulation, based on an understanding of
relevant legislative frameworks
An understanding of Occupational Health and Safety, Workcover and Return
to Work strategies
Demonstrable commitment to the highest levels of client service
Strong interpersonal skills and the ability to relate to people at all levels
A willingness to understand and appreciate the culture of the College and
each campus