Human
rights impact in
myanmar
A responsible approach to business in a
complex market
MYANMAR
UNEARTHING THE HIDDEN GEM
Myanmar
Ericsson background
› We provide:
> Communication networks
> Services to network operators
> Enablers to service providers
› Customers in more than 180
countries
› 40% of the world’s mobile calls pass
through our networks
› ~110 000 employees worldwide
› 135 years in the telecoms market
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Our legacy
Background
› Board decision in Q1 2012
› Company established in Q2 2012
› 2013 activities
– Establishment of office
– Recruitment of 50 local engineers
– International telecom license tender
– Contract with Telenor
› Today
– Organization of 350 whereof 60 fully employed by E///
– Supply equipment for 50% of Telenor network
– Installing and operating 100% of the Telenor network
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2 pronged approach in
Myanmar and Iran
Socioeconomic study
Human Rights Impact Assessment
›
›
Framework for ensuring respect for human
rights within business operations
›
Avoid complicity in any unintended use of
products, services or solutions
›
Identify actions to mitigate risks
A forward looking study on the
incremental impacts of 3G, showing the
benefits
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HRIA Process
› Decision by the Sales Compliance Board to conduct a HRIA in
Myanmar (spring 2013)
› Ongoing processes throughout the years
› Shift provided guidance on the development of the HRIA
› Involved many different internal Ericsson stakeholders
› Stakeholder consultations important input
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Human Rights Impact Assessment
process and outputs
Inputs
• Ericsson:
experience
industryexamples and
pre-reading
• Shift: tools and
process
9
Process
• Internal
Ericsson
workshop in
Myanmar,
August 2013
Initial
Outputs
• Impacts Matrix
• Prioritized Map
Verification
• Stakeholder
consultation by
Ericsson to
test/verify
findings
Final
Outputs
Next Steps
• Final prioritized • Identification/
map of
implementation
potential
of measures to
human rights
mitigate the
impacts
risks
Impact Matrix
Company
Workers
Network
Rollout
Sourcing
Managed
Services
Local
Hiring
Other
Activities
Other
Activities
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Supply
Chain
Workers
Consumers
and Users
Local
Commun
ities
Potentially
Vulnerable or
Marginalized
Groups
Other Relevant
Groups
Possible
RISK AREAS
identified
› Corruption – Myanmar ranks high on
all indices
› Labor / civil works (avoidance of
overtime, forced labor, child labor)
› Health and safety
› Business partners (and relation to
governments)
› Ethnic discrimination and land
use/land grabbing
› Privacy, surveillance, freedom of
internet/expression
› Misuse of lawful intercept by
government forces
› Security crackdown on public
protests
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Myanmar
- mitigation priorities
Local awareness of human rights issues
Sourcing and suppliers
Managed services
Network rollout
Lawful interception
› Within each area mitigation activities have been identified and actioned.
› Local stakeholder consultation in Myanmar July 2014
‒ Issues raised at this consultation were labor conditions and safety (particularly in the
supply chain), Telecom legislation, effective community engagement strategies, local
recruitment and complaints mechanisms
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