California State University, San Bernardino Department of Accounting and Finance Course Information Sheets & Syllabus ACCT 615 Controllership Office: JB 413 Office Hours:MWF 11:00 - 12:00 PM Fall 1999 Dr. SK Huh Other times by appointment Office Phone: 880-5712 E-Mail: huh@csusb.edu MW Web-site:www.acf.csusb.edu 5:00 - 6:00 PM COURSE OBJECTIVE: This course is designed to help students think through how you would manage the strategy implementation dilemmas in which operating managers find themselves. Through the coverage of this course, hoping that you gain knowledge, insights, and analytical skills related to how a corporation’s senior executives go about designing and implementing those ongoing formal systems used to plan and control the firm’s performance COURSE MATERIAL: Anthony & Govindarajan, Management Control Systems, 9th Ed.(Irwin), 1998 CLASS PREPARATION The most important requirement for this course is appropriate preparation and analysis of the assigned cases and reading material. The learning in this course focuses more on the thought process in analyzing business situations, not just solutions per se. In order to derive maximum benefit from the cases, it is essential that you mentally “get inside” the case situation. If a case centers on a decision that needs to be made, put your self in the shoes of the decision maker. The cases included in this course represent broad organizational situations and encompass many facets of a company’s control systems. In some instances, the case may represent a good system and you are expected to learn what makes the system work well. Other cases may present a system which has failed and the purpose here is to learn from the failures. Most cases seldom present examples of absolutely perfect or totally flawed systems. There are always some weaknesses in the best control systems. However, the evaluation of these weaknesses is always relative to the resources-monetary, manpower, etc. ORGANIZATION: Classes will generally be conducted using a lecturediscussion format. Lectures will be used to introduce the material for discussion. Much of the class time will be spent discussing the assigned cases. We should work together to see to it that each class session is a lively, stimulating and intellectually rewarding venture in group learning. We are individually and collectively responsible for achieving that end. 1 CLASS PARTICIPATION*: I strongly encourage active student participation. Research results have shown that class participation has very close relationship with students performance in the class. Clearly, you must participate in class if you are going to share your ideas with others. There is not need to contribute in every class. Some of the best contributors in the past have been those who participated in only three or four sessions. Their contributions, however, were truly insightful and persuasive. The issue is one of quality not quantity or frequency. *Please see last page. EXAMINATIONS: Mid-term and final exams will be selected from one of case studies which we will be covering in the class. That is, the mid-term exam will be one of cases from Ch. 3, 4, 5, and 6 while final exam from ch.7, 9, 10, 14,and 17. GROUP WRITTEN CASE WORKS AND PRESENTATION Group work assignments and presentation will be required during the quarter. Four groups are formed and each group will be responsible for two case assignments and two presentations. Case assignments will be an analysis and recommendations for any of the cases used in the course. The report should be no more than five pages of text (typed, double spaced, and proper margin) plus exhibits. Written assignments should be submitted on the presentation date as shown in tentative class schedule. Please bear in mind that the reports should illustrate your reasoning, defend it with proof and back-up material, and present and support your conclusions and recommendations. Please assume the reader is an executive who is very busy and is not likely to spend a lot of time trying to decipher your report. Use of visual cues and format to emphasize your main points will increase your impact. GRADING: Participation: 20% Group Projects: 30% Mid-term Exam: 25% Final Exam: 25% total 100% OTHER INFORMATION: Last date to drop a class without documentation is Census Date or the end of the third week of classes. Refunds can only be obtained fourteen (14) calendar days after classes begin. 2 CASE ASSIGNMENTS Chapter 3. Behaviodvr in Organizations Case 3-1: Rendell Company (P.111-119) Chapter 4. Responsibility Centers: Revenue & Expense Centers Case 4-1: New Jersey Insurance Company (p.149-155) Chapter 5. Responsibility Centers: Profit Centers Case 5-1: North County Aut o Inc. (p.190-196) Chapter 6. Transfer Pricing Case 6-2: Birch Paper Company (p.236-237) CHAPTER 7. MEAURING AND CONTROLLING ASSETS EMPLOYED CASE 7-3: QUALITY METAL SERVICE CENTER (P.286-293) CHAPTER 9. BUDGET PREPARATION CASE 9-3: BOSTON CREAMERY, INC. (P. 409-420) CHAPTER 10. ANALYZING FINANCIAL PERFORMANCE REPORTS CASE 10-3: GALVOR COMPANY (p.447-458) CHAPTER 14 MODERN CONTROL METHODS CASE 14-1: IRON RIVER PAPER MILL (P.646-655) CHAPTER 17: MULTINATIONAL ORGANIZATIONS CASE 17-3: NESTLE S. A. (P805-813) 3 TENTATIVE CLASS SCHEDULE 1st wk 9/27(M) Introduction 9/29(W) Ch.3 Behavior in Organization 2nd wk 10/ 4(M) Case 3-1 Discussion 10/ 6(W) Ch.4 Responsibility Centers: Revenue & Expense Centers 3rd wk 10/11(M) Case 4-1 Group Presentation & Discussion 10/13(W) Ch.5 Responsibility Centers: Profit Centers 4th wk 10/18(M) Case 5-1 Group Presentation & Discussion 10/20(W) Ch.6 Transfer Pricing 5th wk 10/25(M) Case 6-2 Group Presentation & Discussion 10/27(W) Ch.7 Measuring & Controlling Assets Employed 6th wk 11/ 1(M) Mid-term Exam 11/ 3(W) Case 7-3 Group Presentation & Discussion 7th wk 11/ 8(M) Ch.9 Budget Preparation 11/10(W) Case 9-3 Group Presentation & Discussion 8th wk 11/15(M) Guest Speaker 11/17(W) Ch.10 Analyzing financial Performance Reports 9th wk 11/22(M) Case 10-3 Group Presentation & Discussion 11/24(W) Ch.14 Modern Control Methods 10th wk 11/29(M) Case 14-1 Group Presentation & Discussion 12/ 1(W) Review 12/ 8(W) Final Exam (6:00 PM) 4 Given below is a description of how I propose to “calibrate” your class contributions: Outstanding Contributors: Contributions in class reflect thorough preparation. Ideas offered are usually substantive, provide one or more major insights as well as direction for the class. Arguments, when offered, are well substantiated and persuasively presented. If this person were not a member of the class, the quality of the discussions would be diminished significantly. Good Contributor: Contributions in class reflect thorough preparation. Ideas offered are usually substantive, provide good insights and sometimes direction for the class. Arguments, when presented, are generally well substantiated and are often persuasive. If this person were not a member of the class, the quality of the discussion would be diminished considerably. Adequate Contributor: Contributions in class reflect satisfactory preparation. Ideas offered are sometimes substantive, provide generally useful insights, but seldom offer a major new direction for the discussion. Arguments are sometimes presented, and are fairly well substantiated and sometimes persuasive. If this person were not a member of the class, the quality of the discussions would not be changed. Non-participant: This person has said little or nothing in this class to date. Hence, there is not adequate basis for evaluation. If this person were not a member of the class, the quality of the discussions would not be changed. Unsatisfactory Contributor: Contribution in class reflects inadequate preparation. Ideas offered are seldom substantive; provide few if any, insights; and never a constructive direction for the class. Integrative comments and effective arguments are absent. Class contributions are, the best, “cherry-picking” efforts making isolated, obvious, or confusing points. If this person were not a member of the class, valuable airtime would be saved. 5