End of Life Care (ELCA) Short Learning Pathway: Physiotherapists, RD&E RD&E Staff NLMS Users E-learning for End of Life Care (ELCA) Suggested Abbreviated Learning pathway (Short): Physiotherapists RD&E NLMS Users 4 e-ELCA Modules 15 Learning Objects End of Life Care (ELCA) Short Learning Pathway: Physiotherapists, RD&E INDEX INTRODUCTION .............................................................................................................................. 3 000 e-ELCA 0.0 Introduction ........................................................................................................ 3 Introduction to e-learning for End of Life Care (EoLC) ............................................................... 3 Relationship between palliative care and EoLC .......................................................................... 3 Introduction quizzes ......................................................................................................................... 3 000 e-ELCA 3.0 Communication skills: Principles ......................................................................... 3 The importance of good communication ................................................................................... 3 Principles of communication ...................................................................................................... 3 Communicating with ill people ................................................................................................... 3 Talking with ill people: considering the surrounding environment ........................................... 3 Culture and language in Communication ................................................................................... 3 Communication skills for admin staff, volunteers and other non-clinical workers ................... 3 Self awareness in communication .............................................................................................. 3 Communication skills: Principles - quizzes...................................................................................... 4 000 e-ELCA 3.1 Communication: Basic skills ................................................................................. 4 Understanding and using empathy ............................................................................................ 4 Skills which facilitate good Communication ............................................................................... 4 Things which block good communication .................................................................................. 4 Basic skills quizzes............................................................................................................................. 4 000 e-ELCA 4.2 Symptom management: Breathlessness............................................................... 4 Assessment of breathlessness .................................................................................................... 4 Drug management of breathlessness ......................................................................................... 4 Non-drug management of breathlessness ................................................................................. 4 Symptom management: Breathlessness quizzes ............................................................................ 4 USER SUPPORT............................................................................................................................... 5 NOTES ............................................................................................................................................ 5 End of Life Care (ELCA) Short Learning Pathway: Physiotherapists, RD&E INTRODUCTION This document contains a suggested mid learning pathway for Physiotherapists working for the Royal Devon & Exeter Hospital Care Trust. The aim is to complete the learning objects within the recommended modules. Most of the learning objects have associated quizzes; links are included to these quizzes which can be used to test your knowledge before or after you look at the individual Learning Objects (dependent on your learning style). Where no link is provided, there is no quiz available for that Learning object. Each quiz contains between 5 and 10 questions; pass-marks range from 75 to 80% dependent on the number of questions. To access the quizzes, select the required quiz and press the Ctrl key + click your left hand mouse button (Ctrl + Click). When you pass a quiz, you will be able to print a personalised response sheet to keep. There is a alternative longer version of this pathway aimed at physiotherapists with considerable involvement in dealing with End of Life Care patients and their relatives, and those physios wishing to broaden their knowledge. All sessions included in this document are clearly identified in the long pathway. NB: Don't forget to print our your certificates session and quiz certificattes 000 e-ELCA 0.0 Introduction Introduction to e-learning for End of Life Care (EoLC) Relationship between palliative care and EoLC Introduction quizzes Relationship between palliative care and EoLC 000 e-ELCA 3.0 Communication skills: Principles The importance of good communication Principles of communication Communicating with ill people Talking with ill people: considering the surrounding environment Culture and language in Communication Communication skills for admin staff, volunteers and other non-clinical workers Self awareness in communication End of Life Care (ELCA) Short Learning Pathway: Physiotherapists, RD&E 000 e-ELCA 3.0 Communication skills: Principles Communication skills: Principles - quizzes The importance of good communication Principles of communication Communicating with ill people Talking with ill people: considering the surrounding environment Culture and language in Communication Communication skills for admin staff, volunteers and other non-clinical workers Self awareness in communication 000 e-ELCA 3.1 Communication: Basic skills Understanding and using empathy Skills which facilitate good Communication Things which block good communication Basic skills quizzes Understanding and using empathy Skills which facilitate good Communication Things which block good communication 000 e-ELCA 4.2 Symptom management: Breathlessness Assessment of breathlessness Drug management of breathlessness Non-drug management of breathlessness Symptom management: Breathlessness quizzes Assessment of breathlessness Drug management of breathlessness Non-drug management of breathlessness End of Life Care (ELCA) Short Learning Pathway: Physiotherapists, RD&E USER SUPPORT If users encounter difficulties, they can find supporting documents on the NLMS website http://www.esrsupport.co.uk/nlms/documentation.html There is also support documentation on the SWEOLC website: http://www.sweolc.co.uk/lphome.html Alternatively, please contact Sue Bignell End of life education facilitator e-mail: susan.bignell@nhs.net (email preferred) Tel: 01392 406514 Will Tempest; e-Learning Project Administration officer. e-mail: william.tempest@nhs.net(email preferred) Tel: 01392 405265 NOTES This learning pathway was created by the South West End of Life Care e-Learning Project Officer and Project Manager to support staff at RD&E in using the e-ELCA Learning Content. If you have any queries, in the first instance, please contact email Sue at sue@sweolc.co.uk Last Updated: 12th July 2013