Item 3.H-February 14, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Erin Nelson Position #(s): 11886 Current Title: Manager, Online and Independent Learning Current Range: 2 (JCC:67257 ) Department: 365 Learning College/Division: Extended Studies Account #(s): 1201-120-0005; 1101-120-0019 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: (X) Title Change, Proposed Title: Assistant Director, 365 Learning (X) Proposed Reassignment from Range 2 to Range 3 ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Immediate Supervisor’s Signature Kerri Garcia, Exec Dir, Smr Session & AcCr Prgms Date ____________________________________________________________ Director/Chair/Dean Fred Holman, Vice Provost, Extended Studies __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Academic Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): 67521 Range: 3 Pos #(s): 11886 JCC: EEO: 3A Eff: 2/1/2014 Approved Title: Assistant Director, 365 Learning Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Assistant Director, 365 Learning Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Assistant Director for 365 Learning reports to the Executive Director of Summer Session & Academic Credit programs and is responsible for developing, administering and expanding University of Nevada Reno credit programs. The incumbent is responsible for developing 365 Learning programs to serve University students and for recruiting nontraditional students into University degrees logistically designed to meet their needs. The position also recruits a wide variety of constituents nation-wide for programs such as the online graduate certificate in Renewal Energy. In addition, the Assistant Director is responsible for managing financial aspects of the programs, conducting needs assessments, and supervising classified staff and student employees. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 40% - Program Management and Development Coordinate with academic departments to determine need for new program delivery as well as determination of course curriculum and format Develop and nurture relationships with a variety of campus departments, offices and the community Work with academic department chairs to maintain quality of programs by monitoring and making recommendations on logistics, including the cycling of course offerings throughout various programs in order to ensure students in a program/degree can graduate in a specific amount of time Coordinate with faculty, department chairs, and deans in development and maintenance of academic programs both at the undergraduate and graduate level Establish and coordinate appropriate student services for degree programs Integrate programs and policies with the rest of the campus and collaborate with campus departments to meet the University’s goals and missions 25% - Recruitment, Training, and Supervision Identify degree needs in nontraditional format, recruit departments, and coordinate development of curriculum rotation for timely student degree completion Recruit, train, and supervise classified staff 25% - Financial Management Develop, prepare, and maintain financially responsible program budgets that generate income and maintain self-support status (in excess of $4,000,000) Establish and monitor financial goals for each program Implement cost-containment strategies to ensure profitability of programs Develop and forecast return on investment (ROI) analyses to monitor the success of the programs and make modifications accordingly 10% - Assessment, Marketing and Promotion Plan and implement marketing and promotional strategies for student recruitment for each program Assess program quality and sustainability Position Description – Assistant Director, 365 Learning Page 3 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Assistant Director manages self-supporting programs while building institutional capacity, therefore affecting the University as a whole by involving chairs and faculty from a variety of departments and disciplines. The position must make educated decisions based on models from other schools and from knowledge of University and accreditation requirements and by interpolating different program modalities into an effective degree program. The Assistant Director is responsible for dealing with business and campus departments through discussions and salesmanship. In many cases, programs created have a national audience. The development of quality academic programs are vehicles by which students’ educational goals are met and by which the University creates additional access to degrees and credit for professional development at the graduate level. The position also makes decisions to ensure all the required components are in place for successful programs per University and accreditation standards. In the ever-changing market place of education, knowledge and use of current trends are crucial for the viability and survival of a self-supporting organization. It is vital that the individual be able to interpret students’ needs and coordinate with academic departments for a pedagogically sound university credit program. Impact: The decisions and judgment of this position affect the University in a variety of ways. An error in pricing, selection of curriculum, or instructors could impair the financial and educational outcome for the student and for the program. Poor judgments while working within the University community could delay programs or damage the reputation of the University with the general public. Scheduling program marketing in a state in which our university is not authorized could result in litigation against UNR. The positive impact this position can have on students and people in the community and nation is enormous because of the programs this position creates allow constituents/students access to certificates/degrees. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Higher education rules, policies and procedures governing credit programs, (including specific campus policies as well as accreditation requirements) Federal law as related to position and higher education i.e., Family Educational Rights and Privacy Act (FERPA) State Authorization Act and its rules and impact for online course delivery as well as national marketing triggers Financial analysis and budget management Basic financial and accounting practices and interpretation and analysis of financial reports Program development concepts from design to implementation Report writing, program evaluation techniques and basic human resources requirements Various learning delivery systems and programs including Freshman Start, Online Learning, Evening Studies, Summer Session, Wintermester, and Weekend and Late Start Skills: Proficient in use of personal computer and current software applications including: Word, Excel, PowerPoint, and database programs Position Description – Assistant Director, 365 Learning Page 4 Excellent organizational skills necessary to develop complex class calendars, including coordinating training schedules, securing instructors, securing classrooms and equipment Excellent communication skills including written, verbal, and presentation skills to both internal and external customers Excellent problem solving and project management skills Flexibility and ability to work with minimal supervision with considerable latitude for initiative and independent judgment Tact and diplomacy in communicating with internal and external contacts Ability to: Apply financial and accounting practices to create and maintain programmatic and account budgets Manage and work with a diverse staff and numerous professionals including upper management, support staff, classified staff, program assistants, student workers, independent contractors, and teaching faculty Create a comprehensive programmatic plan and bring it to fruition Work on multiple programs and meet deadlines with minimal supervision and coordinate multidepartmental efforts Manage a program dependent on generating its own income, including budgeting, reconciliation of income and expenditures, and creation of a positive year end account balance Research issues/situations, develop and provide solutions, make appropriate decisions, and implement solutions; bring concerns to management Plan and implement marketing and promotional strategies for student recruitment. Maintain confidentiality of information Be sensitive to disabilities and cultural and ethnic diversity issues and to understand accessibility requirements and student accommodations for constituents of the programs. Partner well with department chairs and colleges Work effectively and positively with undergraduate and graduate student audiences (whether on campus or in the community) as well as with a variety of campus offices and services Develop policies and procedures for a variety programs Think outside the norm of how programs are offered to create a new paradigm Create or oversee development of orientation materials and instructions 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Students Faculty, department chairs, deans Marketing group Human Resources Campus offices, i.e., financial Aid, Cashier’s, Admissions and Records, iNtegrate (Peoplesoft) team Controller’s Office Reason for Contact To provide service, resolve problems, advise, enforce University rules and regulations, explain program requirements To encourage departmental inclusion and participation in the program, discuss new degree or course development and resolve problems Whether internal or external, to communicate marketing campaign needs, website look and information to be reflected on all pieces, electronic or print that advertise the program to constituents. To coordinate personnel paperwork and solve problems/issues To coordinate and set up logistics, procedures, and services for students in programs To communicate fee codes or program costs if different than standard tuition Position Description – Assistant Director, 365 Learning External Community organizations and companies National colleagues Page 5 Reason for Contact To collaborate on programs and assess needs To research and investigate different degree/program models, exchange ideas, etc. 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years, or a Master’s Degree and three years, of experience in creating and coordinating academic credit programs Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None