Assistant Director, 365 Learning

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Item 3.H-February 14, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Erin Nelson
Position #(s): 11886
Current Title: Manager, Online and Independent Learning
Current Range:
2
(JCC:67257 )
Department: 365 Learning
College/Division: Extended Studies
Account #(s): 1201-120-0005; 1101-120-0019
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
(X) Title Change, Proposed Title: Assistant Director, 365 Learning
(X) Proposed Reassignment from Range 2
to Range
3
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
__________________
Immediate Supervisor’s Signature Kerri Garcia, Exec Dir, Smr Session & AcCr Prgms Date
____________________________________________________________
Director/Chair/Dean
Fred Holman, Vice Provost, Extended Studies
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Academic Affairs Date
Action Approved by the Provost/President (Completed by Faculty HR):
67521 Range:
3
Pos #(s): 11886
JCC:
EEO: 3A
Eff: 2/1/2014
Approved Title: Assistant Director, 365 Learning
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description – Assistant Director, 365 Learning
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Assistant Director for 365 Learning reports to the Executive Director of Summer Session &
Academic Credit programs and is responsible for developing, administering and expanding University
of Nevada Reno credit programs. The incumbent is responsible for developing 365 Learning
programs to serve University students and for recruiting nontraditional students into University
degrees logistically designed to meet their needs. The position also recruits a wide variety of
constituents nation-wide for programs such as the online graduate certificate in Renewal Energy. In
addition, the Assistant Director is responsible for managing financial aspects of the programs,
conducting needs assessments, and supervising classified staff and student employees.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
40% - Program Management and Development
 Coordinate with academic departments to determine need for new program delivery as well as
determination of course curriculum and format
 Develop and nurture relationships with a variety of campus departments, offices and the
community
 Work with academic department chairs to maintain quality of programs by monitoring and
making recommendations on logistics, including the cycling of course offerings throughout
various programs in order to ensure students in a program/degree can graduate in a specific
amount of time
 Coordinate with faculty, department chairs, and deans in development and maintenance of
academic programs both at the undergraduate and graduate level
 Establish and coordinate appropriate student services for degree programs
 Integrate programs and policies with the rest of the campus and collaborate with campus
departments to meet the University’s goals and missions
25% - Recruitment, Training, and Supervision
 Identify degree needs in nontraditional format, recruit departments, and coordinate
development of curriculum rotation for timely student degree completion
 Recruit, train, and supervise classified staff
25% - Financial Management
 Develop, prepare, and maintain financially responsible program budgets that generate income
and maintain self-support status (in excess of $4,000,000)
 Establish and monitor financial goals for each program
 Implement cost-containment strategies to ensure profitability of programs
 Develop and forecast return on investment (ROI) analyses to monitor the success of the
programs and make modifications accordingly
10% - Assessment, Marketing and Promotion
 Plan and implement marketing and promotional strategies for student recruitment for each
program
 Assess program quality and sustainability
Position Description – Assistant Director, 365 Learning
Page 3
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Assistant Director manages self-supporting programs while building institutional capacity,
therefore affecting the University as a whole by involving chairs and faculty from a variety of
departments and disciplines. The position must make educated decisions based on models from other
schools and from knowledge of University and accreditation requirements and by interpolating
different program modalities into an effective degree program. The Assistant Director is responsible
for dealing with business and campus departments through discussions and salesmanship. In many
cases, programs created have a national audience. The development of quality academic programs
are vehicles by which students’ educational goals are met and by which the University creates
additional access to degrees and credit for professional development at the graduate level. The
position also makes decisions to ensure all the required components are in place for successful
programs per University and accreditation standards. In the ever-changing market place of education,
knowledge and use of current trends are crucial for the viability and survival of a self-supporting
organization. It is vital that the individual be able to interpret students’ needs and coordinate with
academic departments for a pedagogically sound university credit program.
Impact:
The decisions and judgment of this position affect the University in a variety of ways. An error in
pricing, selection of curriculum, or instructors could impair the financial and educational outcome for
the student and for the program. Poor judgments while working within the University community could
delay programs or damage the reputation of the University with the general public. Scheduling
program marketing in a state in which our university is not authorized could result in litigation against
UNR. The positive impact this position can have on students and people in the community and nation
is enormous because of the programs this position creates allow constituents/students access to
certificates/degrees.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Higher education rules, policies and procedures governing credit programs, (including specific
campus policies as well as accreditation requirements)
 Federal law as related to position and higher education i.e., Family Educational Rights and
Privacy Act (FERPA)
 State Authorization Act and its rules and impact for online course delivery as well as national
marketing triggers
 Financial analysis and budget management
 Basic financial and accounting practices and interpretation and analysis of financial reports
 Program development concepts from design to implementation
 Report writing, program evaluation techniques and basic human resources requirements
 Various learning delivery systems and programs including Freshman Start, Online Learning,
Evening Studies, Summer Session, Wintermester, and Weekend and Late Start
Skills:
 Proficient in use of personal computer and current software applications including: Word,
Excel, PowerPoint, and database programs
Position Description – Assistant Director, 365 Learning
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Excellent organizational skills necessary to develop complex class calendars, including
coordinating training schedules, securing instructors, securing classrooms and equipment
Excellent communication skills including written, verbal, and presentation skills to both internal
and external customers
Excellent problem solving and project management skills
Flexibility and ability to work with minimal supervision with considerable latitude for initiative
and independent judgment
Tact and diplomacy in communicating with internal and external contacts
Ability to:
 Apply financial and accounting practices to create and maintain programmatic and account
budgets
 Manage and work with a diverse staff and numerous professionals including upper
management, support staff, classified staff, program assistants, student workers, independent
contractors, and teaching faculty
 Create a comprehensive programmatic plan and bring it to fruition
 Work on multiple programs and meet deadlines with minimal supervision and coordinate multidepartmental efforts
 Manage a program dependent on generating its own income, including budgeting,
reconciliation of income and expenditures, and creation of a positive year end account balance
 Research issues/situations, develop and provide solutions, make appropriate decisions, and
implement solutions; bring concerns to management
 Plan and implement marketing and promotional strategies for student recruitment.
 Maintain confidentiality of information
 Be sensitive to disabilities and cultural and ethnic diversity issues and to understand
accessibility requirements and student accommodations for constituents of the programs.
 Partner well with department chairs and colleges
 Work effectively and positively with undergraduate and graduate student audiences (whether
on campus or in the community) as well as with a variety of campus offices and services
 Develop policies and procedures for a variety programs
 Think outside the norm of how programs are offered to create a new paradigm
 Create or oversee development of orientation materials and instructions
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Students
Faculty, department chairs,
deans
Marketing group
Human Resources
Campus offices, i.e., financial
Aid, Cashier’s, Admissions and
Records, iNtegrate (Peoplesoft)
team
Controller’s Office
Reason for Contact
To provide service, resolve problems, advise, enforce University
rules and regulations, explain program requirements
To encourage departmental inclusion and participation in the
program, discuss new degree or course development and resolve
problems
Whether internal or external, to communicate marketing campaign
needs, website look and information to be reflected on all pieces,
electronic or print that advertise the program to constituents.
To coordinate personnel paperwork and solve problems/issues
To coordinate and set up logistics, procedures, and services for
students in programs
To communicate fee codes or program costs if different than
standard tuition
Position Description – Assistant Director, 365 Learning
External
Community organizations and
companies
National colleagues
Page 5
Reason for Contact
To collaborate on programs and assess needs
To research and investigate different degree/program models,
exchange ideas, etc.
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and four years, or a Master’s Degree and three years, of experience
in creating and coordinating academic credit programs
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None
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