Item 9.E-October 11, 2013 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Shannon Brown Position #(s): 16053 Current Title: Associate Director, Online Instruction and Current Range: 3 Independent Learning (JCC: 67242) Department: 365 Learning (IL) College/Division: Extended Studies / Office of Provost Account #(s): 1101-120-0019; 1201-120-0005 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: (X) Title Change, Proposed Title: Associate Director, Online Learning ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) JCC (Current ( ) Line of Progression (show titles below) or new HR Range: assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ __________________ Immediate Supervisor’s Signature Kerri Garcia Date Exec Dir, Smr Session & Acad Cr Prgms ___________________________________________________________ __________________ Director/Chair/Dean Fred Holman, Vice Provost, Extended Studies Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Stacy Burton, Vice Provost, Faculty Affairs Date Action Approved by the Provost/President (Completed by Faculty HR): 67464 Range: 4 Pos #(s): 16053 JCC: EEO: 3A Eff: 10/1/2013 Approved Title: Associate Director, Online Learning Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description – Associate Director, Online Learning Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Associate Director for Online Learning administers the development and revision of online classes at the graduate and undergraduate level for 365 Learning within Extended Studies (EXS) at the University of Nevada, Reno. The incumbent manages the course development and design team. Using best practices for online education, the incumbent coordinates the online development and maintenance of academic credit classes and degree programs. OL has classes at the graduate and undergraduate levels, including degree programs. The position reports to the Executive Director, Summer Session and Academic Credit Programs. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 55% - Program Development and Management Work with faculty during the design and development phase to inform them of University and department policies, criteria, and standards Assign and track status of classes to different members of the design team each semester Field questions sent to “IL Designer” via WebCampus and either resolves issues or forwards to appropriate staff Design course elements (i.e., cascading style sheets, icons, etc.) and determine best standard look for classes Coordinate production of course materials and suggests improvements to faculty according to best practices of online learning in order to maintain the academic integrity of program Explore and make recommendations to implement technology in classes and programs Create, update, and implement policies and procedures for online courses and programs Establish and coordinate appropriate online student services as well as other facets necessary for online learning Work closely with the design team to ensure that all elements are in place each term (approvals from department chairs; classes properly listed in the class schedule; all details have been coordinated with campus entities, including Cashiers, Admissions and Records, Student Services, Knowledge Center, etc.) Apply current methodology in the design and delivery of online course content Integrate programs and policies with the rest of the campus and collaborate with campus departments to meet the University’s goals and missions Create marketing plans by generating creative, innovative ways to reach audiences, i.e., direct contact with companies and community groups, web links for information, etc., and collaborate with media communication offices on campus Provide leadership for exploration of new online methodologies and implementation of evolving technologies, as well as expanding student services for distance students Research current trends/technology, delivery models, and online course design and trends in independent learning delivery to create and design courses most appropriate to a particular subject matter Ensure that best practices are being applied to individual online/distance education classes Ensure that national accreditation policies or procedures are being followed in regard to all aspects of online learning, including but not limited to: exam security, student access, student services, (advisement, library, etc.) financial aid availability, etc. Give pedagogical advice to faculty for teaching online Position Description – Associate Director, Online Learning Page 3 Ensure compliance with all regulations pertaining to copyright of information used in courses Work collaboratively with academic faculty to determine appropriate instructional methodologies and create learning environments by drawing on and integrating a range of learning resources including online resources, textbooks, supplemental reading, audio and video Review course evaluations and makes recommendations to faculty based on repeated student complaints/concerns 35% - Curriculum Planning and Implementation Lead the development and overall management of online-based curriculum; determine which classes and degrees should be offered and when they can be completed, depending on the staff resources available Work with department chairs and deans regarding new degrees and classes to offer, as well as for course approvals; discuss issues related to online degrees, online communities, and related programs Develop curriculum goals based on enrollment analyses and student requests and initiates faculty involvement in development of new courses and revisions Oversee design of new classes and/or new degrees to be developed by Online Learning by researching national demand and supply as well as statewide need and coordinate or oversee all aspects of implementation Research national availability and cost when the University is considering a new online degree program Determine timing of course revisions and whether a class warrants revision (because of fiscal and University demand reasons) or if it should be cancelled; notifies academic departments and instructor Facilitate and collaborate with campus faculty and department chairs and deans when new courses are developed 10% - Fiscal and Staff Supervision Prepare annual program budget for Online Learning Approve expenditures and ensure program solvency Hire, train, assign tasks, supervise, and evaluate staff relating to online instruction and publications editing and production Create and update Work Performance Standards for Classified staff and Position Description Questionnaires for Administrative faculty Refine office procedures to ensure efficiency, quality, and productivity Meet with employees to ascertain progress on projects, set goals, troubleshoot problems, and resolve procedural issues or scheduling 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Associate Director works independently to perform all aspects of this position, including but not limited to, overseeing the design, development, and maintenance of all Online Learning academic credit classes at the University. The incumbent collaborates across campus and with stakeholders to plan and implement curriculum changes while ensuring programs are fiscally successful and solvent as programs are self-funded. The Associate Director consults with the Director on curriculum changes and requests regarding more complex faculty assistance. Position Description – Associate Director, Online Learning Page 4 Impact: Ensuring the quality of classes and degree programs is the primary responsibility of this position. University departments are directly impacted by this position’s interaction with faculty and through the number of courses offered, increasing the number of students who are able to register. FTE is created for departments through Online Learning courses. Because Online Learning is the main provider of online classes at UNR, there is a substantial impact on the entire university because of the scope and quality of the classes and degrees offered with the oversight of this position—what this position creates directly reflects on the university as a whole. Additionally, the impact to students’ time to graduation is significant since online classes each semester help students get additional classes they need to graduate. The addition of fully online graduate degrees and certificates puts the University on the ‘map’ nationally in a time when online education is booming. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Online learning as a delivery method and the correlative needs of students when helping faculty design classes Online degree programs and the needs of students studying at a distance Online pedagogy Best practices Components necessary for a quality learning experience Layout Universal accessibility Overall editing standards and the differences between academic vs. non-academic writing Higher education environment Skills: Strong verbal and written communication Multi-media technical tools, i.e., Adobe Creative Suite (Dreamweaver, Illustrator, InDesign, Photoshop, etc.) Cascading Style Sheets (CSS) Web standards Interpersonal and human relations skills Organizational skills Decision making and problem-solving skills Supervision Budget management Time and task management skills Ability to: Work efficiently, amiably, and professionally with administrative and academic faculty Supervise and mentor staff Help faculty design courses appropriate for a method of learning Be current on technological advancements and new curriculum trends in the field of online instruction Prioritize multiple projects and course development and complete in timely manner Revise and apply current methodology in design and delivery of online course content Understand and interpret formalized policies, guidelines, rules, and regulations Help colleges and departments put their existing degrees online Position Description – Associate Director, Online Learning Page 5 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Deans, Chairs Academic Faculty Students Colleagues on campus; i.e., Knowledge Center, Admissions and Records, Cashiers, and Student Services Teaching and Learning Technologies External Colleagues across the state and the U.S. Software Vendors Reason for Contact To discuss new degree or course development, resolve problems, and recommend changes and technology, define process and procedures, set up implementation plan To act as liaison to identify the needs of the students and to enable instructors to better fill those needs To coordinate course resources, implement policies, student services To coordinate technology and new developments Reason for Contact To share information and to discuss trends To evaluate changes to technology 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years of experience or Master’s Degree and two years of experience in a progressively responsible role related to online higher education curriculum and course design/development including supervision Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None