Item 3.B-April 11, 2014 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions. Incumbent(s) Name (if applicable): Michael Averett Position #(s): 11890 Current Title: Manager for Custodial Services Current Range: 3 (JCC:67270) Department: Facilities Maintenance Services College/Division: Facilities Services/ Vice President, Administration and Finance Account #(s): 1101-104-1410 Action Proposed: (check all that apply) ( ) New position: Proposed Range: Proposed Title: ( x ) Title Change, Proposed Title: Assistant Director, Building Services ( x ) Proposed Reassignment from Range 3 to Range 4 ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) Range: JCC (Current or new HR assigned): I certify that the statements in this description are accurate and complete to the best of my knowledge. ____________________________________________________________ Employee’s Signature __________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. ____________________________________________________________ Immediate Supervisor’s Signature Denise Baclawski, Sr Director, FMS __________________ Date ____________________________________________________________ Director/Chair/Dean Sean McGoldrick, AVP, Facilities Services __________________ Date Approved for Salary Placement Committee review. ____________________________________________________________ __________________ Pres / Vice Pres / Vice Prov Signature Ron Zurek Date Vice President, Administration and Finance Action Approved by the Provost/President (Completed by Faculty HR): 67540 Range: 4 Pos #(s): 11890 JCC: EEO: 3D Eff: 4/1/2014 Approved Title: Assistant Director, Building Services Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Rev: 10/1/2012 Position Description - Assistant Director, Building Services Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Assistant Director, Building Services, manages both in-house and contract Custodial Services using innovative protocols and methods to maintain 32 million square feet of space as well as accountability for annual carpet and wood floor maintenance and repair programs. This position provides oversight and administration guaranteeing events both small and large, such as spring Commencement, showcase the University in a manner that promotes student growth. The Assistant Director has responsibility for setting the strategic direction for the development of light bulb and ballast life cycle analysis allowing replacement of bulbs and ballasts prior to end of life expectancy in a manner that maximizes resources and improves energy consumption. The incumbent oversees the moving crew ensuring proper planning and scheduling to support customer requests. The position supervises the work of assigned staff and ensures all work complies with University policies and procedures and functions efficiently to support student, staff, and faculty environments. The incumbent is a member of the Facilities Maintenance Services Management Team and participates in departmental strategic planning. The position reports to the Senior Director, Facilities Maintenance Services. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 50% - Operations and Project Management Develop scope of work and cost estimates for projects and review with clients Develop and oversee unit budgets Meet with requesting department staff to verify project needs; oversee campus event support (i.e. Commencement, football, political rallies, etc.) Oversee the moving crew in support of campus events, specialized equipment delivery, office moves, maintenance projects Develop comprehensive contract scope of work for contractual services Develop time/task/frequency standards and monitor implementation and usage Develop the long-term strategic plan for campus light bulb and ballasts Oversee the training programs to achieve established standards Oversee the building inspection program to maintain building conditions while monitoring proper cleaning procedures and techniques Ensure safe use of products and materials in facilities maintenance projects Interpret and enforce building codes and ordinances Work collaboratively with the Facilities Services team in the event of emergencies Oversees campus floor maintenance, repair and replacement plan 40% - Supervision and Leadership Provide direction, technical assistance, assign work, and supervise staff Manage daily operational activities, conduct problem solving, troubleshooting, and resolve personnel issues Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; establish Building Services unit policies, appropriate service and staffing levels Implement and maintain programs to achieve performance goals Develop motivational programs to support and celebrate employees in meeting performance goals Position Description - Assistant Director, Building Services Page 3 10% - Strategic Planning Plan and implement goals for improving Facilities Maintenance Services Attend and participate in professional group meetings; stay abreast of new trends and innovations in the fields of custodial, lighting, and facilities maintenance Participate as a member of the Facilities Maintenance Services Management Team, assisting with daily operational activities in department and with the development of the annual operating, capital improvement and deferred maintenance budgets Handle special FMS initiative projects to further the proactive maintenance management vision (i.e. space planning and the facilities emergency response plan 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Assistant Director is responsible for oversight of maintenance and upkeep of buildings to ensure proper cleaning and lighting for use by staff and students on campus. The position has decision making authority over the development of cleaning standards, new cleaning contracts, bulb replacement, moving and event support. The incumbent makes independent decisions regarding prioritization and assignment of jobs to staff, personnel decisions, and budget management. The position seeks guidance from the Senior Director, Facilities Maintenance Services on more complex projects and final approval on substantial budget changes. Impact: The state of cleanliness and lighting in campus buildings is visible to all campus students, staff, and visitors. The campus is large-scale, composed of many spaces used for a multitude of purposes. The planning of events, condition of buildings, and maintenance of these indoor and outdoor environments directly impacts the perception of students, parents, donors, community members, employees and other campus visitors. Poor decisions or lack of preparedness can impact the ability for the campus community to have a safe and clean atmosphere and will reflect poorly on Facilities Services and the University. The work completed by the Assistant Director’s staff is highly visible to students, staff, and the public and influences the look and feel of the University, its upkeep and atmosphere. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Project Management Work order planning and scheduling systems Federal, state, and local safety codes Methods, materials, and equipment used in building maintenance and operation Principles of supervision, training, employee evaluation and management Custodial standards, methods, equipment and methodologies Events management OSHA health and safety operations regulations Supervisory policies and procedures Safe work practices and standards Position Description - Assistant Director, Building Services Skills: Page 4 Troubleshooting of building equipment and systems Problem solving and organizational skills Conflict management and resolution Proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email) Customer service Excellent verbal and written communication Effective listening, decision-making and analytical skills Ability to: Interact effectively with faculty, administrative staff and other employees at all levels of responsibility Supervise and unite diverse workgroup around common goals Understand, interpret, and develop contractual language regarding scope of work and formalized policies, guidelines, rules, and regulations Work in a fast paced environment with competing priorities and deadlines 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts: i.e., to provide services, to resolve problems, to negotiate. Internal Department Managers University Units Faculty and Students Environmental Health and Safety External Vendors and contractors Local Agencies Community Groups Reason for Contact To coordinate work activities and projects; recommend policy; clarify expectations; negotiate for resources To inform and discuss facilities issues; provide maintenance and services and projects To ensure safety and cleanliness of classroom and building environments To coordinate actions for disposal of waste; share information; coordinate activities, receive guidance on EHS issues Reason for Contact To oversee contracted services; purchase materials To ensure the university is in compliance with federal, state and local ordinances and regulations To provide information about events and resolve problems 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution Position Description - Assistant Director, Building Services Page 5 b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and five years, or a Master’s Degree and three years, of experience managing custodial services including three years of supervisory experience Preferred Licenses or Certifications: Association of Physical Plant Administrators (APPA) Educational Facilities Professional Certification; Project Management Certification c. Indicate any license or certificate required for this position. Nevada Class “C” or higher Operators License within 30 days of appointment