Assistant Director, Building Services

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Item 3.B-April 11, 2014
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Michael Averett
Position #(s): 11890
Current Title: Manager for Custodial Services
Current Range: 3
(JCC:67270)
Department: Facilities Maintenance Services
College/Division: Facilities Services/ Vice
President, Administration and Finance
Account #(s): 1101-104-1410
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( x ) Title Change, Proposed Title: Assistant Director, Building Services
( x ) Proposed Reassignment from Range 3
to Range
4
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
Range:
JCC (Current
or new HR
assigned):
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature Denise Baclawski, Sr Director, FMS
__________________
Date
____________________________________________________________
Director/Chair/Dean
Sean McGoldrick, AVP, Facilities Services
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Ron Zurek
Date
Vice President, Administration and Finance
Action Approved by the Provost/President (Completed by Faculty HR):
67540 Range:
4
Pos #(s): 11890
JCC:
EEO: 3D
Eff: 4/1/2014
Approved Title: Assistant Director, Building Services
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Rev: 10/1/2012
Position Description - Assistant Director, Building Services
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Assistant Director, Building Services, manages both in-house and contract Custodial Services
using innovative protocols and methods to maintain 32 million square feet of space as well as
accountability for annual carpet and wood floor maintenance and repair programs. This position
provides oversight and administration guaranteeing events both small and large, such as spring
Commencement, showcase the University in a manner that promotes student growth. The Assistant
Director has responsibility for setting the strategic direction for the development of light bulb and
ballast life cycle analysis allowing replacement of bulbs and ballasts prior to end of life expectancy in
a manner that maximizes resources and improves energy consumption. The incumbent oversees the
moving crew ensuring proper planning and scheduling to support customer requests. The position
supervises the work of assigned staff and ensures all work complies with University policies and
procedures and functions efficiently to support student, staff, and faculty environments. The
incumbent is a member of the Facilities Maintenance Services Management Team and participates in
departmental strategic planning. The position reports to the Senior Director, Facilities Maintenance
Services.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
50% - Operations and Project Management
 Develop scope of work and cost estimates for projects and review with clients
 Develop and oversee unit budgets
 Meet with requesting department staff to verify project needs; oversee campus event support
(i.e. Commencement, football, political rallies, etc.)
 Oversee the moving crew in support of campus events, specialized equipment delivery, office
moves, maintenance projects
 Develop comprehensive contract scope of work for contractual services
 Develop time/task/frequency standards and monitor implementation and usage
 Develop the long-term strategic plan for campus light bulb and ballasts
 Oversee the training programs to achieve established standards
 Oversee the building inspection program to maintain building conditions while monitoring
proper cleaning procedures and techniques
 Ensure safe use of products and materials in facilities maintenance projects
 Interpret and enforce building codes and ordinances
 Work collaboratively with the Facilities Services team in the event of emergencies
 Oversees campus floor maintenance, repair and replacement plan
40% - Supervision and Leadership
 Provide direction, technical assistance, assign work, and supervise staff
 Manage daily operational activities, conduct problem solving, troubleshooting, and resolve
personnel issues
 Monitor and evaluate the efficiency and effectiveness of service delivery methods and
procedures; establish Building Services unit policies, appropriate service and staffing levels
 Implement and maintain programs to achieve performance goals
 Develop motivational programs to support and celebrate employees in meeting performance
goals
Position Description - Assistant Director, Building Services
Page 3
10% - Strategic Planning
 Plan and implement goals for improving Facilities Maintenance Services
 Attend and participate in professional group meetings; stay abreast of new trends and
innovations in the fields of custodial, lighting, and facilities maintenance
 Participate as a member of the Facilities Maintenance Services Management Team, assisting
with daily operational activities in department and with the development of the annual
operating, capital improvement and deferred maintenance budgets
 Handle special FMS initiative projects to further the proactive maintenance management vision
(i.e. space planning and the facilities emergency response plan
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
The Assistant Director is responsible for oversight of maintenance and upkeep of buildings to ensure
proper cleaning and lighting for use by staff and students on campus. The position has decision
making authority over the development of cleaning standards, new cleaning contracts, bulb
replacement, moving and event support. The incumbent makes independent decisions regarding
prioritization and assignment of jobs to staff, personnel decisions, and budget management. The
position seeks guidance from the Senior Director, Facilities Maintenance Services on more complex
projects and final approval on substantial budget changes.
Impact:
The state of cleanliness and lighting in campus buildings is visible to all campus students, staff, and
visitors. The campus is large-scale, composed of many spaces used for a multitude of purposes. The
planning of events, condition of buildings, and maintenance of these indoor and outdoor environments
directly impacts the perception of students, parents, donors, community members, employees and
other campus visitors. Poor decisions or lack of preparedness can impact the ability for the campus
community to have a safe and clean atmosphere and will reflect poorly on Facilities Services and the
University. The work completed by the Assistant Director’s staff is highly visible to students, staff, and
the public and influences the look and feel of the University, its upkeep and atmosphere.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Project Management
 Work order planning and scheduling systems
 Federal, state, and local safety codes
 Methods, materials, and equipment used in building maintenance and operation
 Principles of supervision, training, employee evaluation and management
 Custodial standards, methods, equipment and methodologies
 Events management
 OSHA health and safety operations regulations
 Supervisory policies and procedures
 Safe work practices and standards
Position Description - Assistant Director, Building Services
Skills:
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Page 4
Troubleshooting of building equipment and systems
Problem solving and organizational skills
Conflict management and resolution
Proficiency in use of a personal computer and current software applications including but not
limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, and email)
Customer service
Excellent verbal and written communication
Effective listening, decision-making and analytical skills
Ability to:
 Interact effectively with faculty, administrative staff and other employees at all levels of
responsibility
 Supervise and unite diverse workgroup around common goals
 Understand, interpret, and develop contractual language regarding scope of work and
formalized policies, guidelines, rules, and regulations
 Work in a fast paced environment with competing priorities and deadlines
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Department Managers
University Units
Faculty and Students
Environmental Health and Safety
External
Vendors and contractors
Local Agencies
Community Groups
Reason for Contact
To coordinate work activities and projects; recommend policy;
clarify expectations; negotiate for resources
To inform and discuss facilities issues; provide maintenance and
services and projects
To ensure safety and cleanliness of classroom and building
environments
To coordinate actions for disposal of waste; share information;
coordinate activities, receive guidance on EHS issues
Reason for Contact
To oversee contracted services; purchase materials
To ensure the university is in compliance with federal, state and
local ordinances and regulations
To provide information about events and resolve problems
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution
Position Description - Assistant Director, Building Services
Page 5
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Bachelor’s Degree and five years, or a Master’s Degree and three years, of experience
managing custodial services including three years of supervisory experience
Preferred Licenses or Certifications:
Association of Physical Plant Administrators (APPA) Educational Facilities Professional
Certification; Project Management Certification
c.
Indicate any license or certificate required for this position.
Nevada Class “C” or higher Operators License within 30 days of appointment
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