15684 version 2
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Manage a business programme for a conventions and incentives
industry project
Level
6
Credits
10
Purpose
People credited with this unit standard are, for a conventions and incentives
industry project, able to: establish requirements and format for a business
programme; coordinate arrangements, and communicate with business
programme participants; manage resources for the business programme;
and deliver the business programme on-site.
Subfield
Tourism
Domain
Tourism Conventions and Incentives
Status
Registered
Status date
19 March 2010
Date version published
19 March 2010
Planned review date
31 December 2015
Entry information
Open.
Accreditation
Evaluation of documentation and visit by NZQA and
industry.
Standard setting body (SSB)
ServiceIQ
Accreditation and Moderation Action Plan (AMAP) reference
0078
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do.
Special notes
1
Assessment against this unit standard must take place in a conventions and
incentives industry workplace. Evidence of competency in this unit standard cannot
be demonstrated under simulated conditions in a training provider environment.
2
Definitions
Business programme refers to the structured knowledge sharing and educational
components within a convention, conference, or incentive.
 New Zealand Qualifications Authority 2016
15684 version 2
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Conference and/or convention refers to a formal meeting or assembly of attendees
for consultation, discussion, or for some special or occasional purpose which
includes a minimum of 50 attendees, two days duration, and the use of a venue.
Conventions and incentives industry refers to organisations involved in the
management, marketing, or implementation of conventions, conferences, or
incentives.
Incentive is a global management tool that uses a reward to motivate and/or
recognise participants for increased levels of performance in support of
organisational goals.
Industry practice refers to the expected standards of performance required of a
professional working in the conventions and incentives industry. An indication of
criteria for standards may include but is not limited to – documented workplace
policies and procedures, industry codes of practice, and drafted constitutions and/or
codes of ethics of industry associations, such as those produced by the following:
Meetings and Events Australia (MEA), Sydney, http://www.meetingsevents.com.au.
International Congress and Convention Association (ICCA), Amsterdam,
http://www.iccaworld.com.
International Association of Professional Congress Organisers (IAPCO), London,
http://www.iapco.org.
Society of Incentive and Travel Executives (SITE), Chicago, http://www.site-intl.org.
Conventions
and
Incentives
New
Zealand
(CINZ),
Auckland,
http://www.conventionsnz.com.
Project refers to a conference, convention, or incentive.
Venue refers to any place where a conference, convention, or incentive is held.
3
The following resources can be used to support this unit standard:
McCabe, Vivienne; Poole, Barry; Weeks, Paul; Leiper, Neil. The Business and
Management of Conventions (John Wiley & Sons, 2000).
Professional Convention Management Association.
Professional Meeting
Management: Comprehensive Strategies for Meetings, Conventions and Events. 5th
Edition (Kendall/Hunt, 2006).
4
A
list
of
additional
recommended
http://www.tcc.co.nz/ServiceIQ.
5
The project brief will be supplied to the candidate.
texts
can
be
found
at
Elements and performance criteria
Element 1
Establish requirements and format for a business programme for a conventions and
incentives industry project.
Performance criteria
1.1
Business programme requirements are clarified in accordance with the project
brief.
Range
may include but is not limited to – time-frame, session structure,
number of presenters, budget, theme;
evidence is required for at least three.
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1.2
Advice to client on technical requirements is consistent with delivery of agreed
format.
Range
1.3
may include but is not limited to – equipment, budget, labour.
Agreement is reached with client on business programme format.
Element 2
Coordinate arrangements, and communicate with business programme participants for a
conventions and incentives industry project.
Range
business programme participants may include but are not limited to –
facilitators, speakers, rapporteurs, translators, interpreters, chairpersons,
session managers, masters of ceremonies.
Performance criteria
2.1
Responsibilities of business programme participants are agreed and detailed in
accordance with the business programme.
2.2
Business programme participants are informed
arrangements in accordance with the project brief.
2.3
Contingency planning is carried out in accordance with the project brief and
industry practice.
and
updated
about
Element 3
Manage resources for the business programme for a conventions and incentives industry
project.
Range
human, technical, financial.
Performance criteria
3.1
Supply and utilisation of equipment meet business programme specifications.
3.2
Staff appointments and deployment are consistent with business programme.
3.3
Budget is confirmed as meeting the conditions of the business programme.
Element 4
Deliver the business programme on-site for a conventions and incentives industry project.
Performance criteria
4.1
Resources are available as required to deliver the business programme.
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15684 version 2
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4.2
Contingencies are dealt with, to enable the business programme to be
delivered.
4.3
The business programme is delivered on-site.
Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated
authority for quality assurance, before they can report credits from assessment against
unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register
credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards
must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this
standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations
wishing to develop education and training programmes, such as minimum qualifications for
tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the ServiceIQ qualifications@serviceiq.org.nz if you wish to suggest
changes to the content of this unit standard.
 New Zealand Qualifications Authority 2016