Pay at the Pumps Your guide to selling in a lucrative market: unbranded petroleum Sandy Young, President and Senior Sales Rep, Data Processing Solutions Inc.; and Petroleum Processing Solutions Flynn’s Truck Stop • Pay at the Pump • • • • Learning the process Customer support Experience Lessons learned The Petroleum Market • The Bad News… • • • • It’s COMPLICATED… Long sales cycle Technical expertise Expensive The Petroleum Market • The Good News… • • • • It’s REALLY COMPLICATED… Long sales cycle Technical expertise Expensive So Why is Complications a Good Thing? • Long Sales Cycle • Most agents are not that persistent • Only 15% of agents will offer these merchant services because of the difficult nature of the sale • Technical Expertise Required • • • • • Requirements PCI Compliance Fraud at the Pumps Downloads/conversions Upgrades Why You Should Add Petro to Your Portfolio • • • • • Low attrition rate Petro vs. retail client retention 10x more volume and transactions Gas is a necessity - constant Retail is a luxury - unstable You just became a specialist in a niche market by offering these services to the petroleum market “I don't need to know everything, I just need to know where to find it, when I need it” - Albert Einstein Why You Should Add Petro to Your Portfolio • Hurricane Sandy Unbranded Sales Off Limits: Branded Stations How to Sell in the Petroleum Market • It all starts with one… Conclusion • • • • • Work with trusted ISOs in the petroleum industry Learn the industry language to gain merchant trust Become a specialist Be persistent Earn success Questions? Sandra Young, President of DPS/PPS Sandy@yourcreditcardlady.com