Why Work…? When You Can Play! Yaniv Corem IBM Research – Haifa yanivco@il.ibm.com Why is he getting paid to play!? “We're an analytics company masquerading as a games company” Ken Rudin VP of Analytics and Platform Technologies Zynga (today at Facebook) “We're a game company masquerading as an IT company” Dr. X VP of Mystery IBM (today lost…) * Games Vs. Gamification * The Importance of Play * Games@Work Games Vs. Gamification Games Gamification • Goal • Rules • Feedback System • Voluntary Gamification is the use of game design techniques, game thinking and game mechanics to enhance nongame contexts Games Vs. Gamification Games Narrative Leader boards Points Timeline Deeper Engagement Levels Gamification Leader boards Non-game Content Levels Points Games Vs. Gamification Games Gamification The Importance of Play 72% of American households play computer or video games 42% of all game players are women In fact, women over the age of 18 represent a significantly greater portion of the game-playing population (37%) than boys age 17 or younger (13%) The average game player is ___ years old ...and has been playing games for ___ years Web users trading Virtual Goods grew from 13% to 21% in 2011 Coveted Virtual Goods include: homes, weapons, space stations and horse manure The Importance of Play 72% of American households play computer or video games 42% of all game players are women In fact, women over the age of 18 represent a significantly greater portion of the game-playing population (37%) than boys age 17 or younger (13%) The average game player is 37 years old ...and has been playing games for 12 years Web users trading Virtual Goods grew from 13% to 21% in 2011 Coveted Virtual Goods include: homes, weapons, space stations and horse manure The Importance of Play Research Generation Y Research Self-determination theory (SDT) is a macro theory of human motivation and personality, concerning people's inherent growth tendencies and their innate psychological needs. It is concerned with the motivation behind the choices that people make without any external influence and interference. SDT focuses on the degree to which an individual’s behavior is self-motivated and self-determined. Autonomy | Competence | Relatedness Research Positive psychology seeks to find and nurture genius and talent, and to make normal life more fulfilling. Researchers in the field analyze things like states of pleasure or flow, values, strengths, virtues, talents, as well as the ways that they can be promoted by social systems and institutions. Positive psychologists are concerned with: • positive experiences • enduring psychological traits • positive relationships • positive institutions Research Demographic Shift / Gen Y * Born mid 90’s (+/- 10 years) * Make up 25% of the workforce today (…and growing) * Digital natives, live & breathe online (play, school, work) * Accustomed to cutting edge technology & innovation * Have been playing video games since childhood XBOX to Cubicle!? XBOX to Cubicle!? A State of Disengagement Only a 1/3 of the workforce is engaged The lost productivity of actively disengaged employees costs the US economy $370 BILLION annually. (Gallup) Gamification Drives Engagement Performance Achievement Social Interaction The Future of Gamification Foldit Foldit Gamers Solve AIDS Puzzle That Baffled Scientists for a Decade Digitalkoot MS Ribbon Hero 2 McDonald’s Pick-n-Play Yaniv Corem IBM Research – Haifa yanivco@il.ibm.com