Critical components of the community - HDS Community

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HDS Global Account and
Global Systems Integrator
Customer Community
January 23, 2014
CRITICAL COMPONENTS OF THE
COMMUNITY
Openness
Insights
Gamification
Transparency
to transform
customer
relationships
and ensure
mutual
success
Leverage
information to
drive
innovation in
the right
direction
Motivation and
loyalty-building
strategy to
engage
customers in
new and
interesting
ways
CUSTOMER-CENTRIC APPROACH
ANY CUSTOMER WHO JOINS
THE COMMUNITY WILL BE
ABLE TO:
 Learn best practices to optimize
their IT environment
 Share their expertise with
colleagues facing real challenges
 Connect and collaborate with
experts from peer companies
and Hitachi Data Systems
ONLINE COMMUNITY FOR GLOBAL CUSTOMERS AND
SYSTEMS INTEGRATORS
http://bit.ly/HDSGAcommunity
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2,500+ members in the first 6 weeks
Membership growing by 10% per week
More than 1200 partners
Peer-To-Peer support
Cultural transformation
CRITICAL COMPONENTS OF THE
COMMUNITY
Follow HDS Global Accounts on Twitter
http://bit.ly/HDSGAcommunity
Thank You
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