A Complete Collaboration Solution for Midsize Companies 091813 The Benefits of a Collaboration Solution Customers Collaboration Serve a larger base Engage employees Be more responsive Build relationships Improve satisfaction Leverage social networks UC&C Productivity Cost Simplify workflows Reduce labor cost Speed decision making Reduce operating cost Reduce time to market Reduce opportunity cost © 2013 Avaya Inc. All rights reserved. 2 Avaya Unified Communications and Collaboration A Complete Solution for Midsize Companies Mobility Video Security Networking © 2013 Avaya Inc. All rights reserved. 3 Avaya IP Office A Simple, Powerful Collaboration Solution Virtualized software, dedicated server, or appliance Supports the broadest range of endpoints © 2013 Avaya Inc. All rights reserved. 4 Avaya IP Office 9.0 Software What’s New? Capability Benefit Scales to 2,000 Users Supports larger, growing businesses, simply and costeffectively New Deployment Models Enables customers to match deployment with infrastructure plans and objectives Virtualization – VM, server, appliance, or mix Simplified Management – IP Office Web Manager © 2013 Avaya Inc. All rights reserved. Consolidated view of multi-site solutions through a single URL 5 Avaya IP Office Release 9.0 Server Edition Resilience Media Connection Preservation – Maintain call voice path under failure conditions PSTN fall back – Route calls over PSTN when VoIP trunks fail or busy Local Failover hunt groups – Maintain hunt group operation Primary Failover Controls – Ensure Secondary active for all failure situations © 2013 Avaya Inc. All rights reserved. 6 Avaya IP Office Release 9.0 Server Edition Web Management – Platform View ‘Solution’ to return to home screen Tabs and content for Access to the help Linux servers similar to system R8.1 Web Control ‘Launch in new tab’ allows full use of browser screen and helps browser compatibility Use ‘Control Units’ area to select the devices visible in right hand frame © 2013 Avaya Inc. All rights reserved. 7 Avaya IP Office Deployment Models APP “N” SQL Exchange Secondary APP “N” SQL Exchange Primary IP Office Server Edition Primary IP Office Server Edition Secondary Add a second server for scale / resiliency Add a server for server scale Virtualize primary Virtualize secondary server LAN/WAN Retain appliance as a gateway, for legacy phone support IP Office 500 v2 IP Office can be deployed on an appliance, dedicated server(s), inside a virtual machine, or any combination of these. IP Office 500 v2 © 2013 Avaya Inc. All rights reserved. 8 Avaya for Midsize Companies: A Complete Collaboration Solution Mobility Avaya one-X® Mobile Avaya Flare® Experience Security Video Avaya Video Solution for IP Office (Scopia) Networking Avaya SBCE Avaya ERS 3800 Series Avaya Identity Engines Avaya ERS 4800 Series © 2013 Avaya Inc. All rights reserved. 9 Avaya IP Office Release 9.0 Virtualized Software For industry-standard servers running VMware vSphere v4 / v5 Supplied as industry standard OVA image Supports the same features as IP Office Server Edition: – Up to 1,500 users per image – Up to 32 nodes – Primary / secondary and expansion servers for 2,000 users, resiliency Supports a mix of virtualized and physical nodes Resource guidelines provided © 2013 Avaya Inc. All rights reserved. 10 Avaya one-X® Mobile Preferred A Richer Mobile Experience IM/Presence ✓ Wi-Fi, 3G/4G Connectivity ✓ Visual Voice Mail ✓ Geo-Presence ✓ Conference Controls ✓ Callback ✓ Follow a user ✓ Rich conference controls: click-to-conference, entry/exit notifications, moderator control Advanced user presence: geo-location, calendar, onthe-phone, follow user presence / availability With Avaya, mobile workers can locate peers anywhere, anytime to make decisions in real time © 2013 Avaya Inc. All rights reserved. 11 Avaya Flare® Experience Immersive Conferencing from Windows PC or iPad Drag-and-drop to create multi-party conferences Use simple conference controls – Mute, set lecture, lock conference, and more Can enable secure connections without VPN © 2013 Avaya Inc. All rights reserved. 12 Avaya Video Collaboration Solution Creates a virtual conference room Combines room system, desktop and mobile devices Supports BYOD and 3rd party devices Comprehensive, simple, affordable © 2013 Avaya Inc. All rights reserved. 13 Adding Avaya Switching It’s as Simple as 1-2-3 Auto-provisioning – a single command – “Run IP Office” automates set-up, using best practices Certified 1 min plug and play for IP phones Mature Enterprise class functionality Robust software with 100+ deployed enterprise features (PoE, PoE+, QoS, security, 802.1X) True resilient stacking with ease of support and 2-4x more virtual backplane capacity Cost-effective / energy-efficient 50% lower TCO than market leader Up to 50% less energy © 2013 Avaya Inc. All rights reserved. 14 Avaya Network Switching for Midsize Companies ERS 3500 ERS 4800 ERS 5600 5–200 users (smaller sites) 50-1000 users (larger sites and wiring closets) 250 users and above (large wiring closet / small data center core) Compact form factors 10 & 24-port models Gigabit ports & uplinks PoE and PoE+ Fanless models Local and static routing 8 stack units w/ 200 ports & 80 Gbps capacity © 2013 Avaya Inc. All rights reserved. More bandwidth & capacity 24 & 48-port Gig models 10 Gig uplinks PoE and PoE+ Redundant power Dynamic routing 8 stack units w/ 400 ports & 384 Gbps capacity Resilient switch clustering 24, 48 & 96 port Gig models 10 Gig uplinks PoE Redundant power Advanced IP routing 8 stack units w/ 400 ports & a Terabit+ of stack capacity 15