Communication Is a process of sharing and conveying messages or information from one person to another within and across channels, contexts, media, and cultures (McCornack, 2014) Nature of Communication Communication is a process Communication occurs between two or more people Communication can be expressed through written or spoken words, actions (nonverbal), or both spoken words and nonverbal actions at the same time. Elements of Communication Communication is divided into elements which helps us better understand its mechanics or process. These elements are the following. Speaker Message Encoding Channel Decoding Receiver Feedback Context Barrier Process of Communication Example The speaker generates an idea. Daphne loves Rico, her suitor, as a friend. The speaker encodes an idea or converts the idea into words or actions. The speaker transmits or sends out a message. The receiver gets the message. The receiver decodes or interprets the message based on the context. The receiver sends or provides feedback. She thinks of how to tell him using their native language. She tells him, “Rico, mahal kita bilang kaibigan.” Rico hear what Daphne says. He tries to analyze what she means based on the content and their relationship, and he is heartbroken. He frown and does not say something, because he is in pain. TYPES of Communication Intrapersonal Intrapersonal communication involves talking to yourself. It may involve deliberation, where you think about your decisions or possible courses of action. TYPES of Communication Interpersonal Interpersonal communication involves talking to one or a limited number of people. TYPES of Communication Interpersonal Dyad – is an interpersonal communication between two people. TYPES of Communication Interpersonal Small group – is an interpersonal communication between three or more people. TYPES of Communication Public Communication Involves communicating to a wide group of people with very varied traits, background, interests and persuasions. TYPES of Communication Intercultural Involves communicating with person of group of people who may not share same assumptions, values allegiances as that of yours and may have different associations with the symbols you take for granted for having a particular meaning. MODELS OF Communication Shannon-Weaver Model Known as the mother of all communication models, the ShannonWeaver model (1949) depicts communication as a linear or one-way process consisting of five elements: a source (producer of message); a transmitter (encoder of message into signals); a channel (signals adapted for transmission); a receiver (decoder of message from the signal); and destination. Channel MODELS OF Communication Transaction Model Unlike the Shannon-Weaver Model, which is a one-way process, the Transaction Model is a two-way process with the inclusion of feedback as one element. Exercise (Group) Study the diagram below. It represents the Schramm Model. Schramm (1954) modified the Shannon-Weaver Model. What has Schramm added to the Shannon-Weaver Model? Is the new model more comprehensive? Why do you think so? How is it different from or similar to the Transaction Model? MODELS OF Communication Jakobson’s Model Roman Jakobson’s model has six components: Addresser Addressee Context Message Contact Code MODELS OF Communication Saussure’s Model Ferdinand Saussure, considered as the Father of Modern Synchronic Linguistic, describes a model in which a concept in the brain triggers a sound pattern in the brain. MODELS OF Communication Berlo’s Model In 1960, David K. Berlo published El Proceso de la Communicacion (The Process of Communication) in which he described his SMCR model of communication. MODELS OF Communication Nida’s Model Eugene NIda’s model includes an element of noise. He also talks about a special message called feedback. MODELS OF Communication Berg’s Discussion of Four Model’s The linear, conduit model The circular, dialogic model The feedback, interaction model The self-regulatory model The linear model, focuses on the conduit or channel. The circular or dialogic model gives a more role for the receiver. The feedback or interaction model tries to think of messages beyond what is intentionally given by the sender. The self-regulatory model focuses on what the senders and receivers get from the environment. BARRIERS OF Communication There are instances when miscommunication and misunderstanding occur because of certain barriers. To become an effective communicator, you should recognize these barriers that hinder the communication process. This will enable you to control the situation, reset conditions and start anew. BARRIERS OF Communication The table below presents some barriers to effective communication with corresponding solutions. Effective Communication skills 1. 2. 3. 4. 5. 6. 7. Give them the impression that you’re enthusiastic about talking to them. Ask open-ended questions about their interests. Adapt to their body language and feelings. Show them approval: Tell them what you admire about them and why. Listen attentively to everything they say. 6. Give them the right amount of eye contact. Reveal as much about yourself as possible. 8. Give the impression that you are on the same team. 9. Give them your best smile. 10. Offer helpful suggestions. 11. Give them encouragement. 12. Appear to have a slightly higher energy level than the other person. 13. Say their name in a way that is pleasing to their ears. 14. Offer to take the relationship a step further. Group Work Make a table comparing the different types of communication in terms of purpose, opportunity, or requirement for clarification, context, or any basis you come up with. Individual Activity Come up with a model of communication. Make a drawing that shows your model of communication. Include short description of the components of your model. Mention any special feature or characteristics of your model. Quiz Time!!! Identify the following: 1. What is Communication? 2-3. Give atleast two nature of communication 4. The process of converting the message into words, actions, or other forms that the speaker understand. 5. The environment where the communication takes place. 6. The process of interpreting the encoded message of the speaker by the receiver. 7. Involves communicating with person of group of people who may not share same assumptions, values allegiances as that of yours and may have different associations with the symbols you take for granted for having a particular meaning. 8. Involves talking to one or a limited number of people. 9. Involves communicating to a wide group of people with very varied traits, background, interests and persuasions. 10. Involves talking to yourself. Quiz Time!!! Choose the correct answer: 11. Known as the mother of all communication models a. Transaction Model b. Saussure’s Model c. Shannon-Weaver Model d. Nida's Model 12. This Model is a two-way process with the inclusion of feedback as one element. a. Transaction Model b. Saussure’s Model c. Shannon-Weaver Model d. Nida's Model 13. A model in which a concept in the brain triggers a sound pattern in the brain. a. Shannon-Weaver Model b. Nida's Model c. Transaction Model d. Saussure’s Model 14. This model includes an element of noise. He also talks about a special message called feedback. a. Shannon-Weaver Model b. Nida's Model c. Transaction Model d. Saussure’s Model Quiz Time!!! 15. Which of the following shows the Berlo's Model. a. b. c. d. (Effective Communication Skills) True or False. 16. Do not give the impression that you are on the same team. 17. Ask open-ended questions about their interests. (Barriers of Communication) 18. Lack of interest is one barriers of communication 19. Quiet environment is a factor that affects the flow of communication. 20. What is my COMPLETE NAME?