LET'S
COMMUNICATE!
AN INTRODUCTION TO ORAL COMMUNICATION IN CONTEXT
BEDIOSAS, REYES, SABALLERO, SIM, VALENCIA
WHAT IS
COMMUNICATION?
DEFINE COMMUNICATION IN ONE WORD.
NATURE OF
COMMUNICATION
COMMUNICATION...
is a process.
occurs between two or more
people (the speaker and the
receiver).
can be expressed through written
or spoken words, actions
(nonverbal), or both
spoken words and nonverbal
actions at the same time.
ELEMENTS OF
COMMUNICATION
Speaker - the source of
information or message
Message – the information, ideas,
or thoughts conveyed by the
speaker in words or in actions
Encoding – the process of
converting the message into
words, actions, or other forms that
the speaker understands
ELEMENTS OF
COMMUNICATION
Channel – the medium or the means,
such as personal or non-personal,
verbal or nonverbal, in which the
encoded message is conveyed
Decoding – the process of
interpreting the encoded message
of the speaker by the receiver
Receiver – the recipient of the
message, or someone who decodes
the message
ELEMENTS OF
COMMUNICATION
Feedback – the reactions, responses,
or information provided by the
receiver
Context – the environment where
communication takes place
Barrier – the factors that affect the
flow of communication
PROCESS OF
COMMUNICATION
EXAMPLE
The speaker generates an idea.
Daphne loves Rico, her suitor, as a friend.
The speaker encodes an idea or converts
the idea into words or actions.
She thinks of how to tell him using their native
language.
The speaker transmits or sends out a
message.
She tells him, “Rico, mahal kita bilang kaibigan.”
The receiver gets the message.
The receiver decodes or interprets the
message based on the context.
The receiver sends or provides feedback.
Rico hears what Daphne says.
He tries to analyze what she means based
on the content and their relationship,
and he is heartbroken.
He frowns and does not say something,
because he is in pain.
MODELS OF
COMMUNICATION
SHANNON-WEAVER|TRANSACTIONAL|SCHRAMM
SHANNON-WEAVER
TRANSACTIONAL
SCHRAMM
FUNCTIONS
OF COMMUNICATION
Control – Communication
functions to control behavior.
Social Interaction –
Communication allows individuals
to interact with others.
Motivation – Communication
motivates or encourages people
to live better.
FUNCTIONS
OF COMMUNICATION
Emotional expression –
Communication facilitates people’s
expression of their feelings and
emotions.
Information dissemination –
Communication functions to
convey information.
FEATURES
OF COMMUNICATION
Completeness - communication
should include everything that the
receiver needs to hear for him/her
to respond, react, or evaluate
properly.
Conciseness - making the message
direct or straight to the point.
FEATURES
OF COMMUNICATION
Consideration - the speaker
should always consider relevant
information about his/her receiver.
By doing so, he/she can easily build
rapport with the audience.
Concreteness - Communication is
effective when the message is
supported with facts.
FEATURES
OF COMMUNICATION
Courtesy - The speaker shows
courtesy in communication by
respecting the culture, values, and
beliefs of his/her receivers.
Clearness - the use of simple and
specific words to express ideas.
Correctness - Correctness in grammar
eliminates negative impact on the
audience and increases the credibility
and effectiveness of the message.
BARRIERS
TO
COMMUNICATION
BARRIER
EXAMPLE
Emotional Barriers
You are having a bad day or you feel
frustrated.
The use of jargons
You are a scientist discussing a certain
weather phenomenon with your neighbor
who does not know much about the topic.
Lack of confidence
Noisy environment
You are asked to share something about
your day or weekend, but you are hesitant
because you are shy.
You are having a conversation with some
friends when a song was played loudly.
COMMUNICATION IS A PROCESS OF
SHARING AND CONVEYING
MESSAGES OR INFORMATION
FROM ONE PERSON
TO ANOTHER WITHIN AND ACROSS
CHANNELS, CONTEXTS, MEDIA,
AND CULTURES (MCCORNACK,
2014).
THANK YOU FOR
LISTENING!
Don't hesitate to ask any questions!