Email
From: Peta
To: Carter, Executive Chen
Subj: Concerns About Scope Expansion
Dear Carter
I hope this email finds you in good health. I greatly appreciated our meeting
earlier, and I took note of your discussion about the current expansion issue. It's
reassuring to know that I can always rely on you.
As you may recall, Omar is enthusiastic about expanding the rollout, which will
impact sections like the dining in the Downtown and North branch locations.
While I understand the overall goal, I have concerns about the expansion's
implications for the entire scope. One major worry is the already depleted staff
we are experiencing, which might require us to hire more back of house staff.
Given our shared commitment to being customer-centric and recognizing its
importance in our revenue, I fear this expansion could potentially affect overall
customer satisfaction and negatively impact our revenue. Therefore, I would
appreciate your support in providing me with information about any successful
expansions you have spearheaded. This will help me build a compelling case to
present to the stakeholders.
Moreover, I strongly believe that when we align our thoughts and ideas as a
team, we can secure better buy-in from Omar and Deanna. Working together, we
can address these concerns and find the best way forward for the expansion
project.
Thank you,
Peta
Project Manager