Email #1
From Peta, Project Manager
To: Seydou, Restaurant Technology Consultant
Subj: Program Expansion Concerns
Hello Seydou,
I hope this message finds you well. It was a pleasure to meet you yesterday and hear your
input regarding the project's expanded rollout. I am concerned about expanding the rollout
beyond the bar sections of our restaurants, as it goes beyond our original intention. I prefer a
gradual scale-up of kitchen operations to meet customer demands.
To address these concerns, I would appreciate you sharing your list of the most significant
rollout expansion issues with me so we can discuss them further with Omar and Deanna.
By showing a united front, we could better persuade them to support a gradual approach for
long-term revenue growth.
Warm Regards,
Peta
Project Manager
Email #2
From Peta
To: Carter, Executive Chef
Subj: Program Expansion Concerns
Good afternoon, Carter.
It was great to meet with you to land the rollout beyond the bar sections of our restaurants.
Omar is pushing to include all dining areas in the Downtown & North locations, but that's
beyond our original scope.
Based on my experience managing similar projects, taking an incremental approach poses
less risk and allows staff to problem-solve with fewer consequences. In addition, our current
staffing is inadequate to handle a significant increase in orders without hiring more personnel
immediately.
Ultimately, our revenue is driven by customer satisfaction, and I share your concern that an
expansive rollout could negatively impact it. Please share your biggest rollout expansion
concerns with me so I can discuss them further with Omar & Deanna. I aim to reach a
consensus with our team and ensure buy-in from both Omar and Deanna that a gradual
approach will yield the best long-term revenue growth.
By presenting a united front, I hope we can convince Omar & Deanna to share this mindset.
Warm Regards,
Peta
Project Manager